Access and Roles
Clearly define allowed Klaviyo roles, permissions, and any restrictions on creating or exporting lists to reduce data exposure and enforce least-privilege principles.
A written agreement reduces operational risk by setting clear access limits, audit expectations, and data-use restrictions. It helps fulfill regulatory obligations (for example, HIPAA or state privacy laws), supports internal security reviews, and documents consent and attribution for electronic records under ESIGN and UETA.
Maintain a signed copy for audit trails, onboarding, and to support investigations of suspected misuse or data incidents.
| Field | Configuration |
|---|---|
| Authentication Method | Email verification plus SMS code or SSO |
| Access Role Mapping | Map agreement role to Klaviyo role |
| Approval Steps | Manager approval required before provisioning |
| Storage Location | Secure, auditable repository with retention policy |
Choose an e-sign and storage platform that supports secure audit trails and conditional routing for approvals.
Sign before account access is provisioned
Access granted within 1–3 business days after signature
Revalidate access roles and permissions yearly
Revoke access within 24 hours on termination or incident
Confirm archived records during scheduled audits
Employee or manager requests Klaviyo access via workflow
Signed agreement recorded and linked to the request
IT/security grants role-based access and documents credentials
Terminate access on role change, termination, or incident
Clearly define allowed Klaviyo roles, permissions, and any restrictions on creating or exporting lists to reduce data exposure and enforce least-privilege principles.
State permitted uses of customer data and prohibited activities such as unauthorized sharing, resale, or combining with externally sourced data sets.
Require confidentiality for customer data and campaign strategies, including obligations that survive termination for a specified period.
Specify MFA, SSO, or approved authentication methods and procedures for identity verification before account provisioning.
Document logging, access reviews, and the right to audit exports and activity logs to support incident response and compliance reviews.
Spell out immediate revocation triggers, data retention after termination, and steps to return or delete exported customer data.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Marketing teams limited export rights to anonymized segments
Added HIPAA addendum and strict MFA requirement