Scope of Services
Describe tasks, deliverables, frequency, and excluded services so responsibilities and handoffs are unambiguous.
A clear Employee Managed Services Contract reduces operational disputes, defines liability and data-handling expectations, and aligns service levels with compensation. When properly drafted it supports compliance with employment, tax, and privacy laws while creating predictable timelines and remedies for missed obligations.
Various organizations use these contracts to outsource or centralize employee administration tasks.
Each signer should confirm role authority and review data-protection, tax reporting, and termination clauses before execution.
An officer or manager with contractual authority who signs on behalf of the employer. This person must be able to bind the company and confirm budget/approval, and should be listed by name and title in the signature block.
A named individual from the managed services provider responsible for performance oversight and escalation. Listing a contact reduces ambiguity about service delivery and notice reception.
Describe tasks, deliverables, frequency, and excluded services so responsibilities and handoffs are unambiguous.
Define measurable KPIs, response times, uptime, and remedies or credits for missed targets to align expectations.
State rates, invoicing frequency, late fees, expense reimbursement rules, and audit rights for billing verification.
Require appropriate technical and organizational measures, data access controls, breach notification timelines, and jurisdiction for data storage.
Allocate responsibility for payroll taxes, forms (W-2/I-9 or contractor 1099), and backup withholding where applicable.
Specify notice periods, cause vs convenience termination, and exit assistance for orderly transfer of records.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel |
| Required Fields | Signatures, dates, key data |
| Authentication | Email, SMS code, or KBA |
| Audit Trail | Timestamps and IP logging |
Choose a platform that preserves audit trails, supports required authentication, and integrates with your systems.
Ensure the chosen provider supports any regulatory requirements (HIPAA BAA when health data is involved) and provides exportable copies for retention and audits.
When obligations begin; sets the clock on performance.
Contractual termination notice (e.g., 30–90 days).
Invoice frequency and due date (NET terms).
Provide payee forms timely for W-2/1099 purposes.
Preserve records per regulatory retention rules.
Kodi-Marie Evans implemented vendor-managed payroll and NetSuite routing
Brian Fitzgibbons centralized benefits administration under a service provider
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no card required | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |