Scope of Services
Describe massage types, session length, frequency, and whether services occur on-site, off-site, or via contracted vendor. Attach intake forms if specific protocols apply.
A written agreement documents consent, reduces misunderstandings about services and fees, and helps protect employers and providers from liability claims. It also supports privacy and recordkeeping obligations where protected health information is collected.
Clear role separation—administration, provider, and participant—reduces disputes and simplifies retention.
Describe massage types, session length, frequency, and whether services occur on-site, off-site, or via contracted vendor. Attach intake forms if specific protocols apply.
State booking procedures, cancellation notice (for example 24–48 hours), rescheduling rules, and any fees for late cancellations or no-shows.
Specify employer subsidy, employee co-pay, invoicing cadence, accepted payment methods, and responsibility for taxes or benefits treatment if applicable.
Require a health questionnaire and explicit consent to massage; explain necessary disclosures for medical conditions and review procedures for contraindications.
If protected health information is collected, include privacy safeguards and reference HIPAA requirements; specify whether a BAA is required for vendors.
Allocate responsibility for injury, require appropriate insurance from providers, and state any indemnity or limitation of liability clauses.
| Field | Configuration |
|---|---|
| Template name | Create distinct template per program |
| Signer order | Employee then HR approval |
| Authentication | Email or SMS code as minimum |
| Notifications | Auto-reminders for unsigned agreements |
Ensure the vendor can provide audit logs, optional advanced authentication, and a BAA if HIPAA-protected information is processed.
Date the agreement begins and governs obligations
When first session is scheduled to occur
When employee or employer payment is required
Minimum hours required for waiver or fee
Notice period for program changes
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Free trial available | Free trial available |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |