Required Documents
List specific forms (e.g., I-9, W-4, direct deposit, benefits enrollment) and any industry-specific attachments so employees supply exact items on first submission.
A written policy reduces processing delays, minimizes errors, and helps employers meet statutory obligations such as I-9 retention, tax reporting, and HIPAA recordkeeping. Clear rules protect employee privacy and provide consistent evidence of receipt and consent.
Use the policy to set responsibilities, designate secure submission channels, and list escalation steps for missing or noncompliant submissions.
List specific forms (e.g., I-9, W-4, direct deposit, benefits enrollment) and any industry-specific attachments so employees supply exact items on first submission.
Specify approved delivery methods (secure portal, RON-notarized upload, HR email alias) and prohibit insecure channels for sensitive data to reduce privacy exposure.
Acceptable formats (PDF, DOCX, JPEG) and maximum file size with naming conventions that include employee ID and document type for consistent intake and automated processing.
Required signer authentication levels (email link, SMS code, knowledge-based answers, or ID verification for RON) tied to document sensitivity.
Audit trail capture requirements and retention schedule mapping to IRS, HIPAA, I-9, and other records retention obligations.
Process for exceptions, manual reviews, and escalation when submissions are incomplete, illegible, or fail identity checks.
| Field | Configuration |
|---|---|
| Required Attachments | Make I-9 and W-4 uploads mandatory for new hires. |
| Authentication Level | Set SMS or email OTP for standard forms; KBA or ID check for identity-sensitive documents. |
| Conditional Fields | Show additional fields only when certain options are selected to reduce signer friction. |
| Audit Capture | Enable IP, timestamp, and certificate of completion for every submission. |
Ensure the chosen solution can provide audit records and, where needed, a Business Associate Agreement for HIPAA-covered data.
Complete and retain within three business days of hire; follow 8 CFR §274a.2 rules.
Collect W-4 at hire and before pay processing; furnish W-2/1099 to employees by Jan 31.
Meet carrier deadlines specified in benefits contracts to ensure coverage effective dates.
Resolve identity mismatches within 7 calendar days to avoid hiring delays.
Establish an internal 5–10 business day SLA for non-exception submissions.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |