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ELLIOTT & ELLIOTT, P.A. ATTORNEYS AT LAW 1508 Lady STREET COLUMBIA, SOUTH CAROLINA 2920 l sclliol|_?:clliotflaw.us SCOTT TELEPHONE (803) ELLIO'IT FACSIMILE (803) 771-0555 771-8010 Augttst 23, 2011 VIA E-FILING Jocelyn Boyd, Esquire Chief Clerk and Adminishator South Carolina Public Service 101 Executive Center Drive """ SC 29210 Application ofQuad Comrn, LLC fbr a Certificate of Public Convenience mad Necessity to Provide Resold Long Distance Services Within the State of South Carolina A Docket No.: W RE: " v" ,7" "77 .... _ Columbia, Commission Dear Ms. Boyd: Enclosed please fend for filing the Application of Quad Comm, LLC for a Certificate of Public Convenience and Necessity to Provide Resold Long Distance Telecommtmication Services. By copy of this letter, I am serving the Office If you have any questions of Regulatory or if I may provide Staff. you with may additional infonrmtion, hesitate to contact me. Sincerely, El__o_ Scott Elliott ./ SE/jcl Enclosure CC" Dukes Scott, Esquire Tina Allen w/enc. /_ ./f.- ......... . please do not BEFORE THE PUBLIC SERVICE COMMISSION OF SOUTH CAROLINA In the Matter ) ) ) ) ) ) ) ) of: Application Of Quad Comm, LLC For A Certificate Of Public Convenience Necessity To Provide Resold Long Distance Telecomnmnications Services Within The State Of South Carolina DOCKET NO.: ZO//" :_J¢" _--_" APPLICATION Quad Comm, LLC amended, Section submits and or "Applicant" 253 this Application the State of South regulatory Commission of Pursuant the its to Provide with the principles 2001-997 in Docket Applicant proposes customers throughout Arm. service 1996, §58-9-585 offerings established addition, class offer also as respectfully Service within and the general requests described that the access other ancillary Applicant and as modified below in regulation for alternative long distance in primary market by Order No. telecommunications Applicant's the state. the Compmay features, resold No. 95-661-C, of as No. 2000-407-C. to in Docket §58-9-280(13), Long Distance Applicant and procedures and 96-55 Arm. Act the distance Orders No. 95-1734 Code Resold to S.C. Code Commission, long to S.C. Telecommunications for Authority regulate accordance of the Carolina. authority pursuant will provide to emergency to its Customers call services 911), custom directory to customers. is business additional (e.g. services In calling and assistance and services. also proposes telecommunications to services offer and resold inbound operator-assisted and outbound interexchange to presubscribed services its Customers. All services Applicant South are available will commence Carolina Application twenty-four offering ofQuad Comm, (24) hours service LLC per day, seven following the granting (7) days a week. The of this application. I If' :_ '_-' e Approval of this application competition within will promote South Carolina. telecommunications providers benefit rates. via reduced the public interest This competition will operate In support more by increasing will mandate efficiently, of this Application, enabling Applicant the level of that all exchange the consumer respectfully to slates as follows: 1. The name and address of the Applicant Applicant: Address: 2. Quad Comm, LLC 4352 SE 95th Street Telephone: Facsimile: are: Ocala, FL 34480 352-804-1550 352-433-2161 All correspondence, application should Attorney Address: notices, inquiries be sent to: and other communications 1508 Lady Street Columbia, SC 29201 (803) 771-0555 (803) 771-8010 E-mail: selliott@elliottlaw.us Contact person Applicant: Address: Description regarding ongoing Jenny Rohr, President 3562 SW 24 m Avenue Ocala, FL 34471 352-804-1550 Telephone: 4. operations of the Company & Managing Road Officers South Carolina is: Member of Applicant Applicant is a private corporation that was incorporated 2010. Certificates of Authority to Transact Business attached hereto as Exhibit A. 5. this Scott Elliott Name: Telephone: Facsimile: 3. regarding and Directors: Application ofQuad See Exhibit Comm, in the state of Florida on June 8, in the State of South Carolina is B. LLC 2]Pa2. c 6. Financial Applicant has sufficient Company's financial 7. Ability financial statements it to be a successful Applicant offered Service services, In support the Applicant of the offers its Ability overview of the managerial experience in the telecommunications Service of Applicant. industry The that will allow provider. Territory long the South State of distance service. Carolina. Long distance Exhibit E service contains will be the proposed tariff of Applicant. Interest and Need of this application and offer several benefits will offer its Customers and Applicant's to consumers the ability toll services. The granting §58-9-280(B), as amended the following representations B° in South Carolina. C. Long Distance Approval Ao file proposed to offer resold throughout Public to operate to provide experience Resold proposes interexchange 9. a brief has tile managerial Proposed resources and Technical D contains Company 8. ability in Exhibit Managerial Exhibit financial tariffs Carolina. seanaless application service will serve First for interstate is consistent the public and foremost, interest Applicant and international with S.C. Code by 1996 Act No. 354, and, in that regarding Applicant Ann. makes to the Commission: Applicant possesses sufficient to provide Applicant, participate affordable in South to have of Applicant's proposed the technical, financial, the services requested; and managerial resources to the extent it is required to do so by the Commission, will in the support of universally available telephone service at rates; and, South Carolina Application of Quad Comm, LLC 31Pa_ 10. Waivers Applicant and Regulatory requests inapplicable providers Compliance that the Commission to competitive and constitute grant it a waiver Such providers. an economic of those regulatory not barrier tides are appropriate requirements for competitive to entry into the local exchange market. A. Applicant requests that it be exempt from any financial recording rules or regulations that require a carrier to maintain its financial records in conformance with the Unifonaa System of Accounts ("USOA"). As a competitive provider, Applicant currently maintains its books and records in accordance with Generally Accepted Accounting Principles ("GAAP"). GAAP is used extensively by interexchange carriers. Since Applicant utilizes GAAP, the Commission will have a reliable method by which to evaluate Applicant's operations. Therefore, Applicant requests to be exempt from any and all USOA requirements of the Commission. B. In addition, Applicant requests a waiver of S.C. Reg. 103-610, and to be allowed to maintain its books and records at its headquarters location in Ocala, Florida. In the event that the Commission finds it necessary to review Applicant's books, this information will be provided upon request to the Commission or Applicant will bear the expense of travel for the Commission staff to examine the books and records located outside of South Carolina. C. Applicant finally requests waivers of any reporting requirements which are not applicable to competitive providers such as Applicant because such requirements (a) are not consistent with the demands of the competitive market; or (b) they constitute an undue burden on a competitive provider, thereby requiring an ineffective allocation of resources. Applicant reserves Applicant to compete South Carolina the Application right to seek effectively ofQuad any regulatory within Comm, LLC waivers the states' local exchange which may and resale be required for market. 4 I P _t _ c 11. Alternative In Docket No. 95-661-C Communications sufficient justify Regulation of service in the that AT&T offerings Commission's and right Applicant telecommtalication market its that as services greater than those offerings described Alternative days was competitor of Applicant in its proposed rates there filing, the be subject business subject to the of the tariff market for filing. providing constraints that its interexchange under to Commission to no regulatory be regulated was services for long distance upon in requests tariff that The an investigation AT&T it should regulated. valid to institute by AT&T telecommunication AT&T presumed Regulation determined interexchange be on AT&T. for to file maximum to customers, imposed services a Offerings Commission in which tariffs seven the for was not required within submits States, manner that Service to a Petition Southern in the a relaxation determined response the competition of Business business this form of relaxed regulation. This Application resources demonstrates to provide granting resold-based of this Application competition mandate that Applicant will quality Approval of the Application consumers the throughout of this Application interexchange inspires the ilmovation South Carolina the public financial within interest markets of the state. will operate and managerial South Carolina. by increasing Competition more The the level of of this nature will efficiently and improve for consumers. of Applicant will of South Carolina State will also benefit marketplace. and development Application service providers that all telecommunications service distance promote in the telecommunications the overall Approval long has the technical, of Quad Comm, serve of services in public a meaningful consumers Competition the the by creating interest quality greater telecommunications that meet customer needs by setwice offering option. competition marketplace cost effectively. LLC 5ll'agc in WHEREFORE,Applicantrespectfully petitionsthis Commission authorityto operate for asa resellerof long distance telecommunications services the Stateof SouthCarolina in in accordance ith this Application,for alternativeregulationof its long distancebusiness w service offerings,andfor suchotherreliefasit deems necessary ndappropriate, a Respectfully Submitted, r._ "_ "Scott Elliott Elliott & Elliott, P.A. 1508 Lady Street Columbia, SC 29201 803-771-0555 (P) 803-771-8010 (F) selliott,_,elliottlaw.us Counsel Columbia, C S August South 23,2011 Carolina Application otrQuad Comm, LLC for Applicant In the Matter ) ) ) ) ) ) ) of: Application of QUAD COMM, LLC for a Certificate of Public Convenience mad Necessity to Provide Resold Long Distance Telecommunications Services Within the State of South Carolina EXHIBIT South Carolina Articles A Certificate of Authority of Incorporation State of Florida Department of State I certify fi'om the records of this office that QUAD COMM, LLC is a limited liability company organized under the laws of the State of Florida, filed on June 14, 2010, effective June 8, 2010. The document L10000063032. number of this limited liability company is I further certify that said limited liability company has paid all fees due this office through December 31, 2011, that its most recent annual report was filed on February 23,2011, and its status is active. I further certify of Dissolution. that said limited liability company has not filed Articles Given under my hand and the Great Seal of Florida, at Tallahassee, the Capital, this the Twenty Fifth day of May, 2011 Secretary [ Authentication of State ID: 500208124705-052511-L_0000063032 'to authenticate this certificate,visit ID, and then follow the instructions the followino displayed. https:flefile.sunbiz.orglcertauthver.html site, enter this Detail by Entity Florida Limited QUAD COMM, Filing Liability Company LLC Information Document FEI/EIN Name Number 1_10000063032 Number Date Filed 05/14/2010 State FL Status ACTIVE Effective Date Principal 06/08/2010 Address 2303 SE 17TH STREET 201 OCALA FL 34471 US Mailing Address 2303 SE 17TH STREET 201 OCALA FL 34471 US Registered Agent Name CORTES, JOSE H JR , 4 SOUTHEAST BROADWAY OCALA FL 34471 US Manager/Member & Address STREET Detail Name & Address Title MGR ROHR, JENNY 3562 SOUTHWEST 24TH AVENUE OCALA FL 34471 US Title MGR FERNANDEZ, GINA 8280 SOUTHEAST 15TH COURT OCALA FL 34480 US Annual Reports Report Year Filed Date 2011 02/23/2011 ROAD The State of South 7 . J . Carolina Q/Fce qf SecremT'y Certificate I, Mark Hammond, Secretary of State l_/[at'k Hammond of Authorization of State of South Carolina Hereby certify that: QUAD COMM. LL_C, A Limited Liability Company duly organized under the laws of the State of FLORIDA, and issued a certificate of authority to transact bL, si_;ess in South Carolina on July 9th. 2010, with a duration that is at will, il_s as of this da:._, fi!ecl all _epo_ts due tMs office, paid a!l fees, taxes and penalties ov.ed to the Secretary of State, that the Secretary of State has not mailed notice to the company that it is subject to being dissolved by administrative action p',_rsuant to section 33-44-809 of the South Carolina Code, and that the company has not filed a certificate of cancellation as of the date hereof. Given under my Hand and the Great Seal of the State of South Carolina this 24th day of November, 2010. In the Matter of: Application of QUAD COMM, LLC for a Certificate of Public Convenience and Necessity to Provide Resold Long Distance Telecommunications Services Within the State of South Carolina EXHIBIT Officers, Directors B and Legal Counsel In the Matter ) ) ) ) ) ) ) of: Application of QUAD COMM, LLC for a Certificate of Public Convenience and Necessity to Provide Resold Long Distance Telecommunications Services Within the State of South Carolina EXHIBIT Financial C Statements COLLIER, JERNIGAN & GOEDERT, P.A, CERTIFIED PUBLIC ACCOUNTANTS February 19, 2011 To the Board of Directors of QUAD COMM, LLC We have compiled the accompanying statement of assets, liabilities & equity-income tax basis of QUAD COMM, LLC as of December 31, 2010 and the related statements of revenues and expenses-income tax basis for the 12 Months then ended, in accordance with Statements on Standards for Accounting and Review Services issued by the American Institute of Certified Public Accountants. These financial statements have been prepared on the accounting basis used by the company for income tax purposes, which is a comprehensive basis of accounting other than generally accepted accounting principles. A compilation is limited to presenting in the form of financial statements information that is the representation of management. We have not audited or reviewed the accompanying financial statements and, accordingly, do not express an opinion or any other form of assurance on them. Management has elected to omit substantially all of the disclosure s and the statement of retained earnings-income tax basis ordinarily included in financial statements prepa red on the income tax basis of accounting. If the omitted disclosures and the statement of retained earnings-income tax basis were included in the financial statements, they might influence the user's conclusions about the Company's assets, liabilities, equity, revenues and expenses. Accordingly, these financial statements are not designed for those who are not informed about such matters. The Company, with the consent of its shareholders, has elected under the Internal Revenue Code to be an S corporation. In lieu of corporation income taxes, the shareholders of an S corporation are taxed on their proportionate share of the company's taxable income. Therefore, no provision or liability for federal income taxes has been included in these financial statements. We are not independent with respect to QUAD COMM, LLC as of December 31, 2010 and for the 12 Months then ended, because we are involved in the company's internal controls over financial reporting and assist managment in certain contract negotiations. 4_ C_ 41J 4S_ r,i _J L_ II Ea o | 8_ _ _i_ o o • _ _ _i__ _ _ __ I_ L_ E q_r c_ Statement Quad Comm, LLC of Assets, Liabilities Income Tax Basis & Equity Dec 31, 10 ASSETS Current Assets Checking/Savings 105 • Bank of America 2,142.09 0344 2,142.09 Total Checking/Savings Accounts Receivable 110 • Accounts Receivable 141,784.57 Total Accounts 141,784.57 Receivable TotaUurrent C Assets D RA F 143,926.66 T Fixed Assets 269-ComputerbEquipment r, 280 Accumula dt_lD_c_t'_J YF 62,149.51 Total Fixed Assets Other Assets A _ II | | 355. Software _._ | U 356- AmortizatFon oFSo-ftvallre stments, o.oo (364.50) 1,093.50 Total Other Assets 207,169.67 TOTAL ASSETS LIABILITIES & EQUITY Liabilities Current Liabilities Accounts Payable 402 • Accounts Payable Total Accounts Other Current 404. Dell 16,165.14 53,306.63 (7,322.26) 87,756.4O 87,756.40 Payable Liabilities 13,095.99 Total Other Current 13,095.99 Liabilities 100,852.39 Total Current Liabilities Total Liabilities 100,852.39 Equity Net Income 106,317.28 106,317.28 Total Equity TOTAL LIABILITIES 207,169.67 & EQUITY Read Accountant's Compilation Report Statement Quad Comm, LLC of Revenues & Expenses Income Tax Basis Jan - Dec 10 Ordinary Income/Expense Income 601 • Sales TLS 602 • Sales Long Distance 126,096.05 46,637.00 Total COGS 73.0% 27.0% 172,733.05 100.0% 17,574.13 10.2% 17,574.13 Total Income Cost of Goods Sold 701 • COS MRC 10.2% DRAFT before YE Gross Profit Expense 854- Advertising and Promotion 855 Amortization A II • 860 873 Computer ariel In_ff_,_l_d_c_'_ 878 Depreciation Expense 887 Filing Fees 903 Interest Expense 910 Taxes & Licenses 923 Postage and Delivery 925 Professional Fees 89.8% 77.52 18,095.02 0.7% O.2% 0.4% 4.O% 4.2% 7.9% 0.1% O.3% 0.0% 10.5% 48,841.64 28.3% 106,317.28 61.6% 106,317.28 61.6% 1,134.20 =1 Bank Se_"ce/_rR1 I£T m e r__ 1 ,," _. , m • 7,322.26 13,595.00 214.69 435.75 Total Expense Net Ordinary % of Income Income Net Income Read Accountant's Compilation Report 5:40 PM 03/22/11 Quad Comm, LLC Account March Listing 22, 2011 Account 105 • Bank of Amedca 0344 110 - Accounts Receivable 12001 • Undepesited Funds 263 • Furniture and Fixtures 269 • Computer Equipment 270 • Machinery & Equipment 280 • Accumulated Depreciation 355 Software 356 Amortization of Software 402 Accounts Payable 404 Dell 405 Trade TSB 406 Payroll Liabilities 30000 • Opening Balance Equity 30300 • Member 1 Draws 30400 • Member 1 Equity 30500 • Member 2 Draws 30600 • Member 2 Equity 559 Retained Eamiegs 601 Sales TLS 602 Sales Long Distance 603 Sales Other 701 COS MRC 854 Advedising and Promotion 855. Amortization 856 Automobile Expense 860 Bank Service Charges 873 Computer and Intamet Expenses 876 Char;table Contributions 878 Depreciation Expense 880 Dues and Subscriptions 884 Meals and Entertainment 887 Filing Fees 903 Interest Expense 904 Insurance Expense 910 Taxes & Licenses 910 Taxes & Licenses:910.1 - Taxes - Property 918 Office Supplies 920 Payroll Expenses 923 Postage and Delivery 925 Pnofessional Fees 925 Professional Fees:925.1 • Legal 925 - Professional Fees:925.2 • LD Consulting 925 • Professional Fees:925.3 • Training 925 • Professional Fees:925.4 - Accounting 928- Rent Expense 930- Repairs and Maintenance 941 • Telephone Expense 942 • Travel Expense 945 - Utilities 80000 • Ask My Accountant Type Bank Accounts Receivable Other Current Asset Fixed Asset Fixed Asset Fixed Asset Fixed Asset Other Asset Other Asset Accounts Payable Other Current Liability Other Current Liability Other Current Liability Equity Equity Equity Equity Equity Equity Income Income Income Cost of Goods Sold Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Expense Other Expense Page 1 In the Matter of: Application of QUAD COMM, LLC for a Certificate of Public Convenience and Necessity to Provide Resold Long Distance Telecommunications Services Within the State of South Carolina EXHIBIT Resume D of Key Employees Robert N. Clark 18 Hemlock Radial Loop Ocala, FL 34480 (352) 425-8593 StrenNhs * • • Project Management Team Building & Leadership Staffing & Budgeting Planning & Scheduling Resource Planning & Allocation Multi-Project Administration • • . • Process Improvement Call Center Management, Telephony, Computer Telephony Service Delivery Systems and Quality Management Skilled in structured cabling to EIA/TIA industry standards • Experienced • Excellent troubleshooting • Experienced • Knowledgeable in telephone and computer Integration systems integration. and problem isolation in various types of networks. in setup and maintaining with electronics small business networks testing equipment Accomplishments • Samsung Certifications: iDCS Basic Plus, iDCS Basic, iDCS Q-Sig, SPNet, ITP, OfficeServ series, OfficeServ Applications, OfficeServ Wireless, SVMi-E • Toshiba Certifications: TCTS, TCTE-IP, Strategy(DOS,SES), Certifications: Guide to Electrical Theory, Wiring Installer 7000 Toshiba Video Communications Systems • Leviton 1, Wiring Installer 2, Wiring Installer 3 • CompTIA Certifications: Net+ Experience General Manager High Tech Communications, Inc. November 2009 - Present Ocala, FL 34480 • Managed overall business process for the Company owners. • Negotiate with vendors, outsourcers, and contractors to secure products and services • Conduct research and make recommendations on network and telecommunications products, services, protocols, and standards in support of procurement and development efforts. Validate accuracy of invoices, manage monthly budget reconciliation, assign network and telecom costs to appropriate accounting units. • Establish and maintain regular written and in-person conununications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network and telecom activities. • Provide visible leadership on technology strategy and implementation, including input into the • development of roadmaps for long range technical plans. Technician Raptor Technologies Knoxville, TIC • Handled installations • December and troubleshooting Planned and installed the structured Technician Epic Technologies 2008-November 2009 of Toshiba and ESI voice networks. cabling for these projects September 2007-November 2008 Cookeville, TN • Handled installations and troubleshooting of Samsung, Mitel, Vodavi, Nurse Call, Door Access, Paging, and Data networks. • Planned and installed the structured • Verified Samsung sales proposals Service Manager High Tech Communications Ocala, FL Handled installations cabling for these projects October 2004-September and troubleshooting of Samsung Products. Installed and maintain computer networks Handled purchasing (Server 2000, SBS 2003) for clients. and receiving of computer and phone equipment. Office Manager including daily tasks of lead acquisition Director of sales to include implementing Process management Presented estimates and office personnel. and acquisition. and project planning. Owner Ocala Computer Consulting, Inc. Ocala, FL Installed and maintain clients' computer Handled purchasing November networks 1999-October (NT Server, Server 2000). and receiving of equipment. proposals for network design and implementation. Developed business relationships Developed a suite of Historical Picture and Video CD-ROM's. Developed basic business card web sites with companies in the same industry. June 1999-November Computer Technician Auto Insurance World. Ocala, FL Managed the computer networks Florida. • Included troubleshooting • Installation • Troubleshoot • Recommended (Peer-to-Peer, and Server 2000) for five locations in Central systems and equipment. and isolate network problem that arose. various solutions to enhance the performance Education Helena, MT Helena College of Technology References Engineering Available 1999 various software programs. of new computer A.S. Electronics 2007 on request. 1998 of the networks. 2004 Executive Manager all accounts of Telecem Service Barean, vendom, governing payable and receivable for Affordalfle Ina, and Qm_l Comm.'s intra dep_ment bodies related to CLF_X_, and approval Phone overhead, of all federal Services, expenses taxes. Gina Fernandez 8280 SE 15 th Court Ocala, FL 34480 DETA_II_ EMPLOYMENT Owilsr Quail Eonmb _ (June 8, 2010 -present) • Prepare • F_,xamine job of support • Manage • Reconciliation • Reporting • Point of contact • Execute Executive Telecom financial statements all accounts and I_l)OrtS. st_f and approve l_ceivable and accmmts ledger for data entry. payable. of bank accounta of all ,expenses and revenues for corporate management Account jounlal Service Bureau, by state classification. at_ountant. contracts. Manager (June Inc., • Prepare • Examine • Manage • Reconciliation • Reporting • Point • Supervise • Assisted _)09-March 2010) Ocala, _'_ financial statements job of support all accounts receivable of bank support and accounts ledger for data entry. payable. accoun_ of all expenses of contact and reports. staff and approve journal and revenues by state classification. for coI]aora.te account_nt_ staff. other team members of accounting deparOnent hla, relal_;d to when require& ]E_ecutive Affordable Account Manager (December Phone Service, Ina, Ocal_ • • Examine • Manage • lteconciliation • Reporting • Point ° Supervise • Executive Prepare fin,_ncial Assisted Acr_unt 2001-present) FL statements job of suppor_ staff all accounts and approve journal rt_eivable and accounts of contact for corpora,in support Manager (June of accolmting of Central Florida, Manage all accounts • Reconciliation • Point of contact • Supervise receivable • Assistc_l other team members department f1009) Ine_, _ and accounts FL payable. of bmlk accounts. support for corporate acr_lmtant. staff. of accounting SKI:r_ Office by st_l,to classification. accountant, 1998- November • • Quickbooks payable. staff. other team members • Microsoft ledger for data entry. of bank accounts. of all expenses and revenues High Tech Commtmiea,fions COMPUTF_ and reports. (Word & Excel) dep_tment, when required. Michael E. Hernandez 2317 NE 36th Place Ocala, Florida 34479 352-620-9919 rnehherc@vahoo.com INFORMATION TECHNOLOGY SPECIALIST Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills from providing end user support and business systems support. Works well independently, or in a group setting providing all facets of computer support such as troubleshooting, instalhtions, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled at isolating and correcting security leaks and hobs. Easily identify and resolve technical issues and concerns. Experienced at software auditing to ensure compliance with licensing. EXPERIENCE System Administrator, High Tech Communications, Ocah, FL 2010 - Present Responsible for the upkeep hnd maintenance of Windows 2008 servers, Ubuntu Servers, SUSE Servers, OpenSUSE server, and Debian Workstations. Responsible for server security. DNS maintenance, DHCP maintenance. Address miscellaneous network issues that arise. Administrate user accounts and permissions. Assist remote users with connectivity to internal network. Set up and maintain firewall rules and issues. Set up and administrate VOIP serve]: Responsible for maintaining integrity of database that enables customers to dial in for long distance service. ]'rain staffon proper corrective measures and procedures. Technician, GlobaI-ENC, Ocala, FL 2006 - 2010 Responsible for the upkeep and maintenance Windows 2003 servers in multiple locations. Responsible for server security. DNS maintenance, DHCP maintenance. Address miscellaneous network issues that arise. Administrate user accounts and maintain exchange mailboxes. Responsible for the upkeep of the enterprise version ofAVG, VIPRE, and VIPRE Email Security. Assist remote users with connectivity to internal network. Set up and maintain firewall rules and issues. Responsible for building the company's web site. Established as the POC for the Florida branch. Responsible for local service in illinois, Ohio, Missouri, and Florida. Completed maintenance and upkeep for said companies on periodic inten, als. Technician, Free Lance Support, Ocala, FL 2005 - 2006 Provide technical support to business customers. Repair various hardware conflicts and failures. Configure Windows 9)(, 2000, and XP Stations. Corrected various server service errors. Setup users in domain structures. Configure workstations for domain use. Setup remote desktop connectivity. Senior Corrected Technician, Atlas various hardware Computers/Mid Florida Internet, conflicts and failures. Installed PC hardware Ocala, FL for new servers, 2002 print servers, - 2005 and users. Configure Windows 9X, 2000, and XP Stations. Assisted users with Internet Explorer and Netscape browsers. Helped customers correct errors with multiple emai] clients, Corrected various hardware conflicts / failures. Built and configured custom PUs to customer specifications. Give technical support for multiple connection types {:Dial-up, DSL, ISDN, T1]. Assist customers with updating their web sites. Set up email boxes in Imail, Correct miscellaneous DNS issues, Familiarity with Dreamweaver, Frontpage and Microsoft Office. Technician, Free Lance Support, Coral Springs, FL 2001 - 2002 Provided support on demand corporations, installed systems and software, for multiple organizations, corrected miscellaneous system proprietary software and hardware for specialized clients, corrected provide telephone support to end users and oragnizations. Michael E. Hernandez 352-620-9919 Help Desk Technician, Worldata issues for end users damaged mehherc@yahoo.com & Webconnect, Boca Raton, FL and operating Page Two 2000 - 2001 Corrected errors in sixty computers and maintained the companies proprietary software programs. Corrected printer configurations errors, network issues on users computers, Windows NT 4.0 Servers and Windows 2000 Servers. Installed Windows NT 4.0 Servers and Windows 2000 Servers. Oversaw the fax broadcast system, phone line system, set extensions, and created passwords. Set-up/added new / deleted e-mail users. Transferred files to media, organized into FoxPro 5. Created Access databases to b'ack data bcation, originated e-mails for mass distl-ibution. Senior Technician, CNS, Boca Raton, FL 1996 - 2000 Troubleshooting for Windows NT Systems, corrected IP addressing schemes,various hardware conflicts and failures. Configured bridges between different backbones and security resolutions. Installed PC hardware for new servers, print servers, and users. Granted access to directories and completed Noveli upgrades / updates. Set-up Invisible / Lantast_c Network Servers and configure DOS and Windows 9X Stations. Assisted users with Symphony, Internet Explorer, and Netscape browsers. Technical support professional managing various hardware conflicts / failures. Configured RJ-45 and Coaxial Network Cabling. Built and configured custom PC's to customer specifications. EDUCATION QuickCert, Florida Certification Fast Train, Training- Keiser Training- College, Associate MCSA+S Course Ft. Lauderdale, Certification 2006 - Online 2001 FL Received Ft. Lauderdale, Degree Study - Computer MCP 1998 FL Programming, Graduated with Honors CERTIFICATIONS • MicrosoftCertifiedProfessional ADDITIONAL SKILLS • Ability to handle • Ability to write "common" language • multiple tasks at once technical papers in Ability to work independently • Ability to review versus * wants software or as a part of a team for compliance of needs In the Matter of: Application of QUAD COMM, LLC for a Certificate of Public Convenience and Necessity to Provide Resold Long Distance Telecommunications Sen, ices Within the State of South Carolina EXHIBIT Proposed Long Distance ) ) ) ) ) ) ) E (IXC) Tariff QUAD COMM, LLC State of South Carolina PSC Tariff No. 1 Original Sheet 1 INTEREXCHANGE QUAD SOUTH RATES, TERMS, TARIFF COMM, LLC CAROLINA AND CONDITIONS FOR SERVICE FOR INTEREXCHANGE AND INTRASTATE LONG DISTANCE SERVICES ISSUED: January 25, 2011 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 'h Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15,2011 QUAD COMM, LLC State INTEREXCHANGE TITLE SOUTIt This tariff contains telecomnmn/cations CAROLINA the description, services INTRASATE regulations, provided by Quad of South Carolina PSC TariffNo. 1 Original Sheet 2 TARIFF SHEET TELECOMMUNICATIONS and rates applicable Comm, LLC ("Quad to the Comm") TARIFF furnishing with principal of service offices and at 2303 facilities for SE 17 th Street Suite 201 Ocala FL, 34471 This tariff applies for services Public Service Commission place of business. ISSUED: furnished ("SC PSC'), within the State of South and may be inspected Carolina. during This tariff normal January 25, 2011 business is on file with hours at the Company's EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17_hStreet Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 the South February Carolina principal 15,2011 QUAD COMM, State of South Carolina PSC TariffNo. 1 Original Sheet 3 LLC INTEREXCItANGE TARIFF CHECK The sheets listed below, which are inclusive sheet(s). Original SHEET of this tariff, are effective and revised sheets as named below comprise as of file date shown at the bottom of the respective all changes from the original tariff and are currently in effect as of the date of the bottom of this page. SHEET 1 2 3 4 5 6 7 8 9 I0 11 12 13 14 15 16 !7 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ISSUED: REVISION Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original EFFECTIVE: Januarv25,2011 Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17`hStreet Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 Februarv l5,201l QUAD COMM, State of South LLC Carolina PSC Tariff No. 1 Original Sheet 4 INTEREXCHANGE CONCURRING TARIFF CARRIERS None CONNECTING CARRIERS None OTHER PARTICIPATING CARRIERS None ISSUED: EFFECTIVE: January 25, 2011 Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17th Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD State of South LLC COMM, psc Carolina Tariff No. 1 Original Sheet 5 INI"EREXCHANGE TABLE TARIFF OF CONTENI'S Cover Sheet ........................................................................................................................ Title Sheet ......................................................................................................................... Check Sheet ...................................................................................................................... Concurring Table Symbols Format 5 of Contents Table Sheet .............................................................................................................. ................................................................................................................ of Contents Subsection Tariff Carriers 6 ............................................................................................... 8 .................................................................................................................. 9 Sheets ............................................................................................................ Section 1 - Technical Section 2 - Rules Section 3 - Service Section and Abbreviations 10 4 - Rates ............................................................................................................... ISSUED: Terms and Regulations Description ........................................................................ 13 .......................................................................................... 19 .................................................................................................. January 25, 2011 26 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 th Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD COMM, State of South LLC Carolina PSC Tariff Original INTEREXCHANGE No. 1 Sheet 6 TARIFF INDEX SECTION 1 - TECHNICAL 1,1 Definitions 1.2 Abbreviations SECTION TERMS AND ABBREVIATIONS ............................................................................................................ 10 12 ......................................................................................................... 2 - RULES AND REGULATIONS Undertaking 2.2 Use of Facilities 2.3 Limitations 2.4 Use and Ownership 2,5 Period 2.6 Payment for Services 2.7 Deposits ............................................................................................................. 15 2.8 Advance Payments 15 2.9 Taxes 2.10 Inspection, 2.11 Interruption of Sen, ice ............................................................................................. 2.12 Suspension or Termination ISSUED: of the Company 13 2.1 .................................................................................... 13 ..................................................................................................... 14 ........................................................................................................... of Service of Equipment 14 .............................................................................. 14 .................................................................................................... 15 .............................................................................................. ............................................................................................... 15 .................................................................................................................. Testing and Adjustment 16 ........................................................................... of Service 16 17 ........................................................................ January 25, 2011 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 thStreet Suite 201 Ocala FL, 3447 I Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD COMM, LLC State of South Carolina PSC Tariff No. 1 Original Sheet 7 INTEREXCHANGE TARIFF INDEX (continued) SECTION 3.1 3 - SERVICE DESCRIPTION Timing of Calls ................................................................................................. 19 3.2 Start of Billing ................................................................................................... 19 3.3 Interconnection .................................................................................................. 19 3.4 Terminal Equipment .......................................................................................... 19 3.5 Calculation of Distance ....................................................................................... 20 3.6 Minimum 3.7 Network 3.8 Usage Charges and Billing Increments ................................................................. 21 3.9 Service Offerings ............................................................................................ 22 SECTION Call Completion Management Rate ............................................................................ 20 ........................................................................................ 20 4 - RATES 4.1 Switched 4.2 800 / 888 (Inbound) Long Distance 4.3 Dedicated WATS Service Rates ................... 1+ Message Toll Service Outbound Rates ..................................................................... 26 Service Rates ............................................................ 27 ., ..... . ......... , .................... o ........... 28 4.4 Dedicated 4.5 Prepaid Calling Card Rates .................................................................................... 29 4.6 Miscellaneous 31 4.7 Special Rates for the Hearing Disabled ................................................................... ISSUED: Inbound 800 / 888 Service Rates ............................................................. 28 Charges ...................................................................................... January 25,201 ! 32 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17th Street Suite 201 Ocala FL, 34471 Phone 352-804- ]550 Fax 352-433-2161 February 15, 201 ! QUAD COMM, LLC State of South Carolina PSC Tariff Original INTEREXCHANG SYMBOLS The following are the only symbols . Delete for the purposes Sheet 8 E TARIFF SHEET indicated below: or Discontinue I- Change Resulting M- Moved From N- New R- Change Resulting T- ISSUED: used No. 1 Change in Text January In An Increase Another Tariff Bill Location In A Reduction Or Regulation to a Customer's To A Customer's But No Change Bill In A Rat6 Or Charge 25,2011 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 Ih Street Suite 201 Oeala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD LLC COMM, State of South Carolina PSC Tariff No. 1 Original INTEREXCHANGE TARIFF A. Sheet Numbering - Sheet sequentially. sheets 14.1. B. However, already in effect, Sheet Revision Numbers are used to determine numbers new sheets a decimal Paragraph Numbering Sequence to its next higher level: sheet - There the SHEETS upper right added to the tariff. For example, numbers current 14. Because of carious suspension periods, the most current sheet number on file with Check Sheet for the sheet currently in effect. C, in occasionally is added. - Revision the most FORMAT appear are comer a new sheet also appear version of added page. a new between in the upper right deferrals, Etc., the Commission the When Sheets sheet sheets comer of each For example, on file with the SC PSC. are nine levels Sheet 9 TARIFF are numbered is added between 14 and 15 would page. These be numbers the 4th revised Sheet the SC PSC follows in their tariff approval process, is not always the tariff page in effect. Consult the of paragraph coding. Each level of coding is subservient 2. 2.1. 2.1.1. 2.1.l.A. 2.1.1 .A.l 2.l.l.A.l.(a). 2.1.1 .A. l .(a) I. 2.l.l.A.l D. Check filing. (a) I. (i). 2.l.l.A.l (a) I. (i). Sheets - When a tariff The check sheet lists number. When given filing only changes January new pages are designated made tariff user should SC PSC. ISSUED: ( 1 ). are added, the check by an asterisk to it (i.e., refer filing is made with the sheets contained the format, to the latest check (*). sheet There etc. remains sheet the SC PSC, in the tariff, is changed will an updated check sheet with a cross reference accompanies to the current to reflect All revisions be no other the same, to find out ira the revision. symbols just revised particular 25,2011 used revision sheet on this page levels is the most EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 th Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 made if these on some current the tariff revision in a are the pages). on file with The the February 15, 2011 QUAD COMM, LLC State of South Carolina PSC Tariff INTEREXCHANGE SECTION 1.1 1 - TECHNICAL Sheet 10 TARIFF TERMS AND ABBREVIATIONS Definitions Access Line - An arrangement using either dedicated sx_qtching center. Authorization Code from or switched a local access, - A numerical exchange which code, telephone connects one or more company a Customer's of which Casual Calling through the dialing "X" - Access are the unique Commission to Company's of a carrier Carrier - The South access Identification Carolina Company or Quad Comm,LLC do business in South Carolina. Connecting exchange services. Carrier carrier - network code Code Public (CIC) Service - Used the Company Commission End User - The up to, but not including, ultimate certified Reseller Company Company's Service dialing Evening - From 5:00 user (see of a telecommunications January Carolina Public holidays Service are End User the four which Quad may be time, Comm, either or terminate orders service service Monday which PM local New Commission or to enable by an End User (4) digits Customer represented an by the Year's (also time, Day, Monday and is responsible to or a local long distance for payment of Friday. (1) orders through Memorial licensed interexchange the Company's through either; LLC, a company the service Sen, ice directly as a Enduser Customer access code or other access number. 11:00 carrier, location SC PSC). to originate PM local or (2) uses the Company's the Company's designated Holidays - The Company's recognized Thanksgiving Day, and Christmas Day. SC PSC - The South 5:00 PM up to, but not including, use of Service this tariff to mean company, common to Company. Customer - The person, firm, corporation or other entity, which charges due and compliance with the Company's tariff regulations. Day - From 8:00 AM to a Customer's 101XXX,'where with facilities licensed to the Company's to identify the origin of the Customer so it is used as the authorization code wherever the subsequent assigned throughout A telecommunications that supplies and in the format or other location are available him/her to access the Company, and which are used by tile Company may rate and bill the call. Automatic number identification (ANI) possible. ISSUED: No. 1 Original Day, through (3) Or, access a the Friday. July 4th, Labor Day, see Commission) 25, 2011 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 tbStreet Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD COMM, LLC State of South Carolina PSC Tariff No. 1 Original Sheet 11 INTEREXCHANGE TARIFF SECTION 1.1 Definitions 1 - TECItNICAL TERMS AND ABBREVIATIONS (continued) (continued) Individual Case Basis (ICB) - Determines involving situations where nonstandard arrangements are required to satisfy specialized needs. The nature of such Service requirements makes it difficult or impossible to establish general Tariff provisions for such circumstances. When it becomes possible to determine specific terms and conditions for such offerings, they shall be offered pursuant to such terms and conditions when set forth in writing and subscribed to by authorized representatives of Customer and Company. Interconnection - The linkage used to join two or more conununications nodes, equipment, circuits, and devices in two or more exchanges. Local units, such as systems, networks, Access - The portion of the Service between a customer premise and a Company Night/Weekend - From 11:00 PM, up to, but not including, Saturday, up to, but not including, 8:00 AM Monday. Off-hook - the condition On-hook- that exists when an operational the condition that exist when an operational 8:00 AM Monday telephone instrument links, designated POP. through Friday, and 8:00 AM or other user instrument is in use. telephone, or other instrument, is not in use. Reseller - A customer, which purchase Service from file Company through a Service Agreement and resells service to its End Users or other licensed Carriers. End Users of a Reseller are not Customers of the Company. A Reseller must be authorized to operate in South Carolina before it can resell Services to its End Users. Telecom Unit - A measurement of telecommunications two points within the State of South Carolina. service equivalent to one minute of usage between Telecommunications - The transmission of voice communications or, subject to the transmission capabilities the services, the transmission of data, facsimile, signaling, metering, or other similar communications. Underlying Carrier - The telecommunications carrier whose network facilities provide the technical and capacity necessary for the transmission and reception of Customer telecommunications traffic. VolP (Voice over IP) - A term used in IP telephony information using the Intemet Protocol (IP). ISSUED: for a set of facilities January 25, 2011 for managing the delivery EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17thStreet Suite201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 any of capability of voice February 15, 2011 QUAD COMM, LLC State of South Carolina PSC Tariff No. t Original Sheet 12 INTEREXCHANGE SECTION 1.2 1 - TECHNICAL AND ABBREVIATIONS (continued) Abbreviations CCLC CCS - Carrier Common - hundred COCOT CPE ICB Line Charge call-seconds - Coin Operated - Customer DEMARC Provided - Point - Individual Customer LATA - Local LEC - Local MTS Case Basis Service Commission Area Company Toll Service Branch Exchange of Presence RESBORG- Responsible SAL - Special Access TDD - Telecomnmnications VoIP - Voice Organization Line over Intemet V & H - Vertical January Public Transport Exchange PBX - private POP - Point Telephone of Demarcation Access - Message Owned Equipment SC PSC - The South Carolina ISSUED: TERMS TARIFF Device for the Deaf Protocol and Horizontal 25,2011 EFFECTIVE: Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 th Street Suite 201 Ocala FL, 34471 Phone 352-804- !550 Fax 352-433-2161 February 15,2011 State of South QUAD COMM, LLC Carolina PSC Tariff INTEREXCHANGE SECTION 2.1 Undertaking 2 - RULES AND REGULATIONS of the Company. for communications originating at specified The Company installs, operates and maintains the communications services provided the terms and conditions set forth under this tariff. It may act as the Customer's connection facilities of a customer's service provided location by other carriers to the Company's or entities network. when authorized The Customer within The Use Also, the State of South in accordance with for ordering access by the customer, to allow connection for all charges due for End Users may access Interstate, companies, the company's and International licensed common by services long distance carriers, local calling. utilizing casual The Company's Carolina. services and facilities twenty-four hours of Facilities may be used are provided per day, seven on a monthly days basis unless ordered on a longer-term basis, and per week. and Service Service The Customer equipment, times, 2.2.3 Any obtains purpose no property process, right or code. by dae Customer or interest All right, service provided option. to its account(s) for promptly notifying a portion Company Prior under The fllis Tariff Customer pursuant in the use of any specific title and interest participates may be resold remains to such is provided type items of facility, remains, from the Company transferees, as well as all conditions service 25,201 reselling or rebilling with the South Carolina but The Customer the Customer is required in this tariff used) who is authorized in the provision contained (jointly with for all use of service use. by the Company, and conditions Customers for determining with the Customer ,_a'itten permission to or shared responsible of any unauthorized regulations 2.2.3.2 solely to this Tariff, the Company of its service jointly 2.2.3.1 January or any End User. solely service, and at all with the Company. billed that for any lawfid number the Customer's ISSUED: within is not a COCOT and has no plans at this time to actually provide coin telephones nor to offer such other than the sale of it's (the Company's) long distance services to the licensed providers companies are available 2.2 points arrangements. companies. Company services herein agent shall be responsible The Company's primary business is file furnishing of Intrastate, services to it Customers or to licensed telecommunications reseller exchange Sheet 13 TARIFF The Company's services and/or facilities are furnished the State of South Carolina under terms of this tariff. such No. 1 Original shall other persons ordered, to use the service, may advise shall at by it, or and its customers not represent that the of service. before apply any assignment to all such or transfer. permitted assignees All or for service. services must Public Service have a Certificate Commission to provide EFFECTIVE: ! Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17th Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 telecommunications Commission. February 15, 2011 QUAD COMM, State of South Carolina PSC Tariff No. 1 Original Sheet 14 LLC INTEREXCHANGE TARIFF SECTION 2.3 2 - RULES AND REGULATIONS (continued) Limitations. 2.3.1 The Included tariff language does not constitute a determination by the Commission limitation of liability imposed by the Company should be upheld in a court of law. (SC PSC) that a Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. 2.3.2 Service is offered subject to availability of provision of this Tariff. The Company may the necessary facilities or equipment are ser_ice in accordance with the terms of this 2.3.3 The Company reserves the right to discontinue furnishing service, or limit the use of service, upon x_tten notice, when necessitated by conditions beyond its control, or when the customer is using service in violation of the law or the provisions 2.3.4 The Company shall be indemnified the necessary facilities and/or equipment and subject to the decline applications for service to or from a location where not available. The Company may discontinue furnishing tariff. of this tariff. and held laarmless by the Customer against: (A) (B) 2.3.5 Claims for libel, slander, or infringement of copyright arising out of the material, data, information or other content transmitted over the Company's facilities. All other claims arising out of any act or omission service or facility provided by the Company. in connection with any The Company reserves the right to refuse an application for service made by a present or former Customer who is indebted to the Company for service previously rendered pursuant to this Tariff until the indebtedness 2.4 of the Customer Use and Ownership is satisfied. of Eouipment. The Company's equipment, apparatus, channels, and lines shall be carefully used. Equipment furnished by the Company shall remain its property and shall be returned to the Company whenever requested, within a reasonable period following the request, in good condition (subject to reasonable wear and tear). The Customer is required to reimburse the Company for any loss of, or damage to, the facilities or equipment on the Customer's premise, or the Customer's Customer premise, including loss or damage caused by agents, employees, or independent contractors 2.5 Minimum of the Customer through any negligence. Period of Service. The minimum period for which services are provided and for which rates and charges are applicable is one month unless otherwise specified. When a service is discomaected prior to the expiration of the minimum period, charges are applicable, whether the service is used or not. EFFECTIVE: ISSUED: January 25, 201.1. Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17th Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 State of South Carolina PSC Tariff No. 1 Original Sheet 15 QUAD COMM,LLC INTEREXCtlANGE TARIFF SECTION 2 - RULES AND REGULATIONS (continued) 2.6 Payment for Service Rendered 2.6.1 Service is provided and billed on a monthly basis. Bills are due and payable upon receipt. In the event that the Company incurs fees or expenses, including attorney's fees, collection, or attempting to collect, any charges owed to dae Company, the Company may charge the Customer all such fees and expenses reasonably accruing at the rate of 1.5% per month or the highest rate allowed by law, whichever is lower. Collection fees on overdue charges shall begin to accrue when the account is assigned to an outside collection agency. Such collection fees are separate and distinct from attorney's fees and other costs incurred in collecting charges owed to the Company. 2.6.2 The Customer is responsible for payment of all charges for service Customer's agents, End Users, or customers. All charges due by Company or the Company's authorized billing agent. Any objection promptly to the Company. All undisputed charges must be paid as per 2.6.3 The Company reserves file right to assess a charge of $20.00 US Dollars whenever a check or a draft presented for payment of service is not accepted by the institution upon which it is written. The foregoing shall not limit the Company's right to discontinue service for returned checks or drafts under section 2.12. 2.6.4 Application of Late Payment Late payment furnished to the Customer, or the the Customer are payable to the to billed charges must be reported terms on the bill. Charge charges do not apply to final accounts. Late payment charges do not apply to governmental agencies of the State of South Carolina. These agencies are required to make payment in accordance with South Carolina Law goveruing financial responsibility of tile State, its agencies, commissions, deparm_ents, etc. 2.7 The Company 2.8 Advance does not require a deposit from the Customer. Payments The Company does not require advanced payments. 2.9 Taxes All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items and are not included in the quoted rates. ISSUED: EFFECTIVE: January25, 2011 Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17thStreet Suite201 Ocala FL, 34471 Phone 352-804- ! 550 Fax 352-433-2161 February 15, 2011 QUAD COMM, State of South LLC Carolina PSC TariffNo. Original INTEREXCHANGE SECTION 2.10 Inspection, Testing. 2.10.1 Company The necessary 2 - RULES 1 Sheet 16 as may be TARIFF AND REGULATIONS (continued) and Adiustment may upon to determine installation, operation, the Company's or liability, reasonable whether and facilities due to the request the temas maintenance notice conditions make The from Company such suspicion and inspections are being the Customer's may interrupt or reasonable test of this Tariff of the Customer's, or equipment. departure and/or and complied Customers service with or End Users, at any time, without of the departure in the from or penalty any of these terms and conditions. 2.10.2 The Customer reasonable shall access Customer, the purpose of be for responsible Company Customer's for Customers inspecting, making employees repairing, arrangements or agents or the testing, of Customer's or or the obtaining Company End Users, any removing part permission to enter at any of the for safe the premises reasonable hour Company's and of the for the equipment or facility(ies). 2.10.3 Upon reasonable the Company maintenance condition which Interruption 2.11.1 the facilities program to ensure test and adjustments are made, equipment No unless and interruption such / or will exceeds available the Company's furnished allowance interruptions shall be made to maintain facilities are kept-up for the be made time twenty-four hours to scheduled in a during in length and by the Customer. It shall be the customer's obligation is desired. a credit caused by the customer for the time access allowance is not being furnished that No credit hours The customer Follows: stands such ready to repair immediately notice, by the customer facilities. the service of any service the customer within shaU his control, No refund and interruption ascertain for the or equipment or credit the subscriber that does will be made not provide work. notifies of a continuous duration of less than the Company. for an interruption of more than twenty-four hours as Formula: Credit or omission for an interruption shall be credited the Company giving to the Company's restoration after the subscriber Credit Before by any action for such shall be allowed to notify and connected the Company to the Company twenty-four = MB x C "A" - outage time "B" - 720 hours in hours in month "C" - total monthly ISSUED: by the Company of Service trouble 2.11.3 provided as may be necessary Company to the Company. which 2.11.2 or equipment test and adjustments satisfactory is requested 2.11 notice, for such charge for affected facility EFFECTIVE: January 25,2011 Ms. Jenny Rohr, President Quad Comm, LLC 2303 SE 17 o' Street Suite 201 Ocala FL, 34471 Phone 352-804-1550 Fax 352-433-2161 February 15, 2011 QUAD COMM, LLC State of South Carolina PSC Tariff Original INTEREXCHANGE SECTION 2.12 Suspension 2.12.1 or Termination After providing (excluding 2 - RULES AND REGULATIONS written notice to tim Customer, with may suspend from the Customer's of any regulation governing A violation of any law, rule, over such service. In the prevent 2.12.1.E The event shall use, have tile right without to take Abandonment or Unauthorized The premises Company will Government, The Company agency either SC PSC. ISSUED: Court, incurring to take reasonable and fails received from has allowed action, to the Customer including when or telephone any this tariff Customer or service an due to the Company for any bill of the bill for such service. termination in the judgment personnel, jurisdiction steps to the Company. a reasonable time to comply of the service of the Company plant, that facilities have been abandoned, or are being reasonable steps property, or and there service used by unauthorized to prevent unauthorized Sen, ice immediately terminate the service of any Customer, on request, has reasonable belief that the sen, ice is being used by an unauthorized person may require that the request be submitted in writing as a follow-up to a request 2.12.5 without notice cancel Use of Facilities If it is deternfined Termination to said and/or having persons, or that the Customer has failed to take use, the Company may terminate access service. Emergency under service authority notice immediate notice to respond the where has given the customer remedy, or deficiency. of the connection, 2.12.3.A 2.12.4 days or terminate of any government use of the facilities is a probability of injury or damage to Company which is occurring, or is likely to occur. 2.12.3 working the service or regulation of unauthorized the unauthorized Tim Company with any rule, Company severing ten Non-payment of any sum, which is not in written dispute, rendered more than thirty days beyond the date of rendition A violation 2.12.2 (continued) the Company and holidays), application for service, and sever the con