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HR Billing Services Agreement

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HR Billing Services Agreement

This HR Billing Services Agreement (the Agreement) is made and entered into between Provider Name: and Client Name: . Effective Date: .

1. Parties and Primary Contacts

2. Definitions and Scope

2.1 Definitions. "Services" means the HR billing, invoicing, reconciliation, and related administrative services described in Section 2.2. "Deliverables" means reports, invoice files, schedules, and data produced in connection with the Services.

3. Fees, Invoicing and Payment

3.1 Fees. Client shall pay Provider fees in accordance with the Fee Schedule set forth below. Fees are exclusive of applicable taxes unless otherwise stated. Provider will not commence Services until any initial setup fee due is paid.

3.2 Invoicing; Payment Terms. Provider shall submit invoices to Client in electronic or paper form as set forth in the Fee Schedule. Payment is due within days of invoice receipt. Overdue amounts accrue interest at or the maximum allowed by law, whichever is less.

4. Taxes and Expenses

Client is responsible for sales, use, value-added and other taxes resulting from the provision of Services, excluding taxes based on Provider's net income. Client shall reimburse Provider for reasonable, documented out-of-pocket expenses incurred in the performance of Services if agreed in advance.

5. Confidentiality and Data Security

5.1 Confidential Information. Each party shall hold confidential all non-public information of the other party disclosed in connection with this Agreement and shall not disclose it except to employees, contractors, or agents who have a need to know and who are bound by confidentiality obligations no less restrictive than those herein.

6. Compliance with Employment Laws; Vendor Personnel

Provider represents and warrants that Provider and its employees assigned to perform Services will comply with all applicable employment, wage and hour, benefits and anti-discrimination laws. Provider shall ensure that all assigned personnel meet Client-required qualifications where applicable.

At-Will Employment: To the extent Provider hires or assigns staff for Client placements under this Agreement, such personnel shall remain employees or contractors of Provider and employment relationships shall be at-will unless a separate employment agreement states otherwise.

Equal Opportunity: Provider affirms it is an equal opportunity employer and shall not discriminate in hiring or assignment on the basis of protected characteristics.

7. Vendor Personnel Details

For each individual assigned to Client under this Agreement, Provider shall furnish the following information and certify its accuracy.

8. Insurance, Indemnification and Liability

8.1 Insurance. Provider shall maintain insurance in amounts customary for the industry and adequate to cover claims arising from the Services. Minimum coverages include:

8.2 Indemnification. Provider shall indemnify, defend and hold harmless Client from third-party claims arising out of Provider's gross negligence or willful misconduct in performance of the Services. Client shall indemnify Provider for claims arising from Client-provided data or instructions.

8.3 Limitation of Liability. Except for willful misconduct or indemnification obligations, neither party's aggregate liability for claims arising under this Agreement shall exceed the fees paid by Client to Provider under this Agreement in the twelve (12) months prior to the claim.

9. Term, Termination and Transition

9.1 Term. This Agreement commences on the Effective Date and shall continue for an initial term of months and shall automatically renew for successive one-year terms unless either party provides written notice of non-renewal at least days prior to renewal.

9.2 Termination for Cause. Either party may terminate for material breach if the breach is not cured within thirty (30) days after written notice. Termination shall not relieve Client's obligation to pay for services performed and expenses incurred through the termination date.

10. Records, Audit Rights and Data Return

Client may, upon reasonable notice and during normal business hours, audit Provider's records directly related to fees and services under this Agreement no more than once annually, unless a material dispute exists. Provider shall retain records for a minimum of three (3) years following performance. Upon expiration or termination Provider shall deliver or securely destroy Client data as instructed.

11. Non-Solicitation

During the term of this Agreement and for a period of months following termination, neither party shall directly solicit for employment any employee of the other party who was involved in the provision or receipt of Services, without prior written consent.

12. Notices and Contact for Notices

13. General Provisions

13.1 Assignment. Neither party may assign this Agreement without the prior written consent of the other, except to an affiliate or successor in connection with a change of control.

13.2 Severability. If any provision is held unenforceable, the remainder will remain in full force and effect.

13.3 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified by the parties where Client is organized, without regard to conflict of law rules.

14. Certifications and Authorizations

Provider certifies that the information provided about its personnel, insurance, and capabilities is true and complete. Provider authorizes Client to use such information for verification, including contacting references and verifying employment history. Provider further authorizes Client to request background checks or other pre-engagement verifications where necessary and permitted by applicable law.

15. Applicant / Personnel Certification

I certify that all information provided in connection with assignment of personnel under this Agreement is true and complete to the best of my knowledge. I authorize Provider and Client to contact prior employers, references, and to perform background checks as necessary in connection with placement and billing services.

Provider:

By:

Date:

Client:

By:

Date:

Enter text✕

What the HR Billing Services Agreement Is and Covers

A HR Billing Services Agreement is a written contract that defines billing, invoicing, and payment processes between an employer or HR service provider and a client or vendor responsible for workforce-related charges. It clarifies services covered (payroll processing, benefits administration, timekeeping fees), pricing method (flat fee, per-employee, percentage), billing cadence, dispute procedures, confidentiality obligations, and data protection responsibilities. The agreement helps reduce billing disputes, supports tax and audit readiness, and establishes a record of financial obligations and performance expectations for both parties.

Why a Clear Billing Agreement Matters for HR Services

A formal HR Billing Services Agreement reduces ambiguity about fees, streamlines invoicing, and documents responsibilities for payroll, benefits, and compliance-related charges, protecting both service providers and employers.

Why a Clear Billing Agreement Matters for HR Services

Who Typically Prepares and Signs This Agreement

Organizations that handle payroll, benefits administration, or outsourced HR functions typically use an HR Billing Services Agreement to set billing terms.

  • In-house HR teams coordinating with third-party payroll or benefits vendors to define fees and reconciliation processes.
  • Payroll service providers and PEOs documenting per-employee or per-pay-period charges and scope of services.
  • Finance or accounts payable teams ensuring invoice formats, approval routing, and tax reporting alignment.

Use the agreement to align legal, finance, and operational owners on billing expectations before services begin.

Who Signs and Their Roles

HR Manager

Typically negotiates service scope, confirms employee counts, and verifies deliverables. The HR Manager ensures operational terms reflect actual processes and coordinates changes with payroll and vendor contacts.

Finance Director

Reviews pricing, payment terms, tax reporting obligations, and accounting treatment. The Finance Director approves invoicing cadence, dispute resolution steps, and any retention or recordkeeping requirements tied to financial audits.

Essential Elements to Include in the Agreement

A professional HR Billing Services Agreement should clearly define the transaction mechanics, responsibilities, and protections that govern billing and reconciliation between parties.

Parties

Identify each legal entity by full legal name, business type, address, and point of contact so obligations and notices can be enforced without ambiguity.

Scope of Services

Describe specifically which HR tasks trigger fees (payroll runs, benefits enrollment, COBRA administration, garnishment processing) and how incidental tasks are billed.

Billing Rates

Specify fixed fees, per-employee-per-month pricing, hourly rates, and any variable or pass-through costs like tax filings or third-party vendor charges.

Invoicing Schedule

State frequency (monthly, per-pay-period), invoice cutoff times, required documentation, and who receives invoices for approval and payment.

Payment Terms

Define due dates, accepted payment methods, late fees or interest, dispute timing, and consequences for nonpayment or suspension of services.

Confidentiality

Protect payroll and employee data with specific privacy obligations, data security standards, and procedures for breach notification and remediation.

Step-by-Step: Completing and Executing the Agreement

Follow these sequential steps to create, review, and finalize the HR Billing Services Agreement efficiently.

  • 01
    Draft Terms: Populate parties, scope, rates, and billing cadence.
  • 02
    Internal Review: Have HR, finance, and legal review for compliance.
  • 03
    Signatures: Collect authorized signatures and dates.
  • 04
    Distribute Copies: Send executed copies to stakeholders and maintain records.

Typical Billing Workflow for HR Services

A standard workflow ties service delivery to invoice generation and payment, with checkpoints for validation and dispute handling.

  • Service Delivery: Vendor performs payroll or HR services.
  • Invoice Generation: Invoice created per agreed cadence.
  • Approval Routing: Invoice sent to finance for approval.
  • Payment and Reconciliation: Payment applied and records updated.

Configuring an Online Billing Workflow

Set up fields and routing to automate invoice delivery, approval, and archival within your document platform.

Field Configuration
Invoice Number Auto-generated sequential ID
Due Date Calculated based on payment terms
Approval Route Finance > HR > Vendor
Archive Location Secure cloud folder with access controls

Technical and Integration Considerations

Confirm platform compatibility for document formats, authentication, and integrations before digitizing your agreement.

  • File Formats: PDF and DOCX supported
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Auth Options: Email, SMS, KBA available

Key Dates and Reporting Deadlines to Include

Document the billing cycle, payment due dates, dispute windows, and tax reporting deadlines to ensure compliance and predictable cash flow.

Invoice Submission Deadline:

State the cutoff each month for that period's invoice.

Payment Due Date:

Specify net terms (for example, Net 30) from invoice date.

Dispute Window:

Define number of days to raise invoice disputes.

1099-NEC Reporting:

Payees receiving nonemployee compensation filed by Jan 31

Record Retention Start:

Start retention from effective date or invoice date

Common Preparation Mistakes to Avoid

  • Using informal or vague rate language that leaves room for disagreement on billable items and totals.
  • Failing to include invoice approval routing, which causes delays and inconsistent payment timing across departments.
  • Omitting tax identification numbers or using incorrect TINs, which can trigger backup withholding and reporting errors.
  • Not addressing data protection or HIPAA obligations when payroll includes protected health information, risking regulatory exposure.

Risks and Regulatory Penalties to Watch For

1099 Penalties: Late or incorrect information returns can incur penalties under IRC §6721.
I-9 Violations: Improper documentation may trigger fines per 8 CFR §274a.2.
HIPAA Exposure: Unauthorized PHI disclosure risks HIPAA fines and breach remediation.
Contractual Liability: Ambiguous scope can lead to disputes and indemnity claims.
Tax Withholding: Incorrect TINs can cause 24% backup withholding.
Service Disruption: Nonpayment may permit vendor suspension per contract terms.

Data Security and Compliance Items to Include

Encryption: AES-256 at rest
Transport Security: TLS 1.2/1.3 in transit
Audit Trail: Immutable signing logs
HIPAA: BAA required for PHI
21 CFR Part 11: Controls for FDA-regulated records
ISO Certification: ISO 27001 available

Real-World Examples of Billing Agreements in Action

Representative customer scenarios show how billing agreements reduce disputes and speed collections in practical settings.

Optica Ventures — COO Brian Fitzgibbons

Optica centralized payroll billing across multiple subsidiaries to simplify reconciliation and reduce payment delays.

  • Centralized invoicing reduced reconciliation errors.
  • The executed agreement standardized chargeback rules, improved month-end close timing, and reduced time spent resolving vendor disputes, allowing finance to focus on strategic cash management.

Fertility Centers of Illinois — Founder John Butler

A healthcare provider required explicit PHI handling and fee schedules tied to patient services.

  • Agreement included BAA and encryption mandates.
  • The contract clarified responsibilities, reduced PHI exposure risk, and ensured that invoicing aligned with patient billing cycles while meeting regulatory documentation standards.

eSignature Vendor Pricing Snapshot for Agreement Execution

Compare common vendor starting prices and feature availability for eSignature when executing HR Billing Services Agreements; no external datestamp is included here.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently Asked Questions About HR Billing Services Agreements

Answers to common execution, compliance, and eSignature questions when preparing a HR Billing Services Agreement.


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