Case Summary
Brief incident overview with dates, location, involved parties, and a concise statement of alleged behavior or issue for quick review.
A clear HR CAS Document creates consistent records, reduces dispute risk, and preserves evidence for investigations. Standardization ensures managers collect required facts, supports legal defensibility, and helps HR monitor improvement timelines. When paired with secure eSignature and audit trails, the document also provides a reliable chain of custody for signatures and revisions.
Primary users include HR professionals, direct supervisors, and internal investigators responsible for personnel actions.
Secondary stakeholders include legal counsel, benefits administrators, and compliance officers who review records for regulatory or litigation purposes.
Brief incident overview with dates, location, involved parties, and a concise statement of alleged behavior or issue for quick review.
Documented evidence, witness accounts, and analysis describing what was found and how conclusions were reached during the investigation.
Specific remedial steps, performance expectations, timelines, and any disciplinary measures to be applied if improvement is not observed.
Measurable goals, review cadence, required training or coaching, and defined success criteria the employee must meet during the PIP period.
Signed attestation by employee, manager, and HR representative including dates and spaces for objections or employee comments.
Related evidence such as emails, screenshots, policy excerpts, or witness statements attached or referenced and indexed for the file.
| Field | Configuration |
|---|---|
| Routing Order | Manager → HR → Legal when escalation is required |
| Authentication | Email link plus optional SMS code for higher assurance |
| Reminders | Auto-reminders at 3 and 7 days for pending signatures |
| Retention Flag | Apply HR retention policy tag at file completion |
Choose a platform that supports common file formats, audit logs, and enterprise integrations.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Varies | Varies | Varies | Varies |
Acknowledge complaint within 24–72 hours of receipt
Complete initial fact-gathering within 7–14 days where feasible
Deliver proposed corrective actions within 3 business days after review
Commonly 30–90 days depending on performance goals
Provide a defined appeal window, typically 7–14 days
The interface is simple and easy to use for our team.
The vendor team has been responsive and the API has been great.