Client Identity
Legal business name, DBAs, and EIN/TIN plus verification instructions; required for tax reporting and vendor setup.
A single intake form reduces onboarding time, cuts data-entry errors, and produces a consistent record for payroll, tax reporting, benefits administration, and vendor management. It also creates an auditable trail to support compliance with tax and privacy obligations.
Keep copies in central HR and finance systems and record delivery or signature events for audit purposes.
Legal business name, DBAs, and EIN/TIN plus verification instructions; required for tax reporting and vendor setup.
Names, roles, direct phone numbers, and email addresses for HR, billing, and technical contacts to streamline communications.
Description of services or engagement scope, start date, billing cadence, and contract reference or PO number when applicable.
Billing address, remittance instructions, invoice contact, and preferred payment method to prevent payment delays.
Data processing, privacy acknowledgements, HIPAA or FERPA disclosures where applicable, and consent to electronic records and signatures.
Requested documents such as W-9, certificate of insurance, formation documents, or ID copies for identity proofing.
| Field | Configuration |
|---|---|
| Authentication | Email link, SMS code, or stronger KBA per sensitivity |
| Conditional Fields | Show additional fields based on role or industry selection |
| Reminders | Automated reminders for unsigned forms after X days |
| Storage Location | Automatically save PDF to HRIS or secure cloud |
Align platform settings with retention, audit, and authentication policies for compliance and operational consistency.
Request client return within 7 calendar days of delivery.
Allow 3 business days for EIN/TIN and document checks.
Services start on the agreed effective date in the form.
W-9s should be on file before first payment.
Retention clock begins on the signed date.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial, no card | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Optica streamlined client communications and form completion.
The clinic moved intake online to reduce paper handling.