Scope
Defines covered conduct, employee populations, and types of incidents subject to CRT review, including harassment, discrimination, fraud, and safety concerns.
A formal CRT policy reduces legal and operational risk by standardizing investigations, protecting employee due process, and ensuring consistent record retention and chain-of-custody for sensitive personnel files.
The HR CRT Policy Document is used by HR leaders, compliance officers, legal counsel, and designated CRT members to manage workplace investigations and remediation.
Departments rely on the policy to ensure consistent decisions, defensible documentation, and timely completion of investigation milestones.
An HR Director signs to confirm policy adoption and resource allocation. This signature attests that HR will administer the CRT process and enforce retention and confidentiality provisions on behalf of the employer.
Legal counsel signs to confirm legal review and risk mitigation. The signatory ensures the policy aligns with federal statutes, state rules, and litigation preservation obligations and authorizes legal holds when required.
Defines covered conduct, employee populations, and types of incidents subject to CRT review, including harassment, discrimination, fraud, and safety concerns.
Lists CRT members, their decision authorities, escalation paths, and alternates to ensure continuity when primary members are unavailable.
Describes how complaints are received, initial assessment criteria, confidential reporting channels, and priority thresholds for immediate action.
Specifies evidence collection methods, interview protocols, documentation standards, and timelines to complete investigative tasks.
Sets access controls, need-to-know principles, and procedures for handling personally identifiable information consistent with privacy laws.
Explains where CRT records are stored, retention periods, legal holds, and procedures for secure disposal or archival.
| Field | Configuration |
|---|---|
| Required Signature | Set signer fields as mandatory with date stamp |
| Authentication | Enable email + SMS code or SSO for high-assurance signers |
| Retention Tag | Apply metadata tags for retention and legal holds |
| Audit Trail | Capture IP, timestamp, and action log automatically |
Use a secure eSignature platform that supports strong authentication, audit logging, and archival exports in standard formats.
Ensure the platform can produce admissible evidence (timestamp, signer attribution) and export records for long-term archival and legal review.
Date policy takes effect; starts retention clock
Complete policy review annually and document changes
Employees must sign acknowledgment within 30 days
Complete initial fact-gathering within 14 days
Follow retention schedule before secure disposal
Receipt and triage of complaint within 48 hours
Evidence collection and interviews completed within set timeline
CRT issues findings and recommended actions
Finalize records, notify parties, and archive case files
Optica implemented a written CRT policy to standardize investigations and evidence capture.
A small property firm centralized CRT tracking and required electronic acknowledgments.
| Criteria | CRT Policy | Employee Handbook |
|---|---|---|
| Scope | incident response | general employment rules |
| Signatories | hr and legal | hr leadership |
| Retention Focus | case files | personnel files |
| Trigger Event | complaint/investigation | hiring or policy change |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |