Scope
Define specific processes, systems, employee groups, and date ranges included in discovery. List excluded items explicitly to prevent scope creep and set boundaries for deliverables and fees.
Use HR Discovery Phase Contract to align stakeholders, document data access and confidentiality obligations, and establish measurable milestones. Clear upfront terms reduce disputes, accelerate onboarding, and support compliance with electronic signature laws such as ESIGN (15 U.S.C. ch. 96) and UETA.
Typical users include HR leaders, external consultants, legal counsel, and project managers initiating HR discovery or systems audits.
Use the contract for single-project discovery or as a repeatable template for larger transformation programs.
Define specific processes, systems, employee groups, and date ranges included in discovery. List excluded items explicitly to prevent scope creep and set boundaries for deliverables and fees.
State measurable goals such as current-state process mapping, data inventory completion, systems integration assessment, or policy gap analysis. Attach success criteria and acceptance tests to each objective.
Specify datasets, access levels, retention, and permitted uses. Require least-privilege access, logging, and secure transfer methods; identify custodians and any necessary employee consent. Include data minimization steps and deletion timelines.
Include confidentiality obligations, permitted disclosures, and required secure handling. Reference applicable laws (HIPAA for PHI, where relevant) and require BAA if protected health information will be accessed.
List deliverables, interim checkpoints, and deadlines. Tie payments to milestone acceptance, define review cycles, and allow for change-order procedures with fee adjustments and reporting formats and escalation path.
Define how clients will accept deliverables, the timeframe for review, remediation steps for defects, and final sign-off authority. Include criteria for partial acceptance and rework limits.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel; define role-based order |
| Authentication | Email link, SMS code, or KBA for higher assurance |
| Fields & Validation | Required fields, data types, and conditional visibility rules |
| Notifications & Reminders | Auto-reminders, escalation emails, and completion notifications |
Digital signing options vary by platform; choose settings that meet authentication and retention needs and audit requirements.
Set a fixed date for initial execution
Schedule interim reviews at defined checkpoints
Specify start and end dates for access
Client review period and acceptance timeframe
Start retention period after final sign-off
| Criteria | HR Discovery Phase Contract | Statement of Work |
|---|---|---|
| Primary purpose | define discovery scope | define project deliverables |
| Timing | early-phase | post-engagement start |
| Confidentiality | may include confidentiality | often references nda |
| Payment linkage | limited, milestone-based | full billing schedule |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
A mid-sized healthcare provider used a Discovery Phase Contract to define PHI access and require a BAA prior to data mapping work.
A software company used the contract to outline systems to be reviewed, API access windows, and deliverable formats for HRIS integration.
Responsible for approving discovery scope, confirming data access permissions, and designating internal points of contact. Typically signs to authorize internal resource allocation and to accept deliverables related to HR process mapping and policy recommendations.
Signs as vendor representative, documents methodology, timelines, and deliverables, and certifies that work will follow the agreed data handling procedures. Responsible for delivering the discovery report and coordinating remediation or recommendations.
Use PDF/A for long-term archival; it preserves layout and supports embedded signatures and audit metadata. Preferred for legal retention and compatibility with recordkeeping systems that require immutable file formats.
Save an editable PDF when future fillable or redline changes may be required. Maintain versioning and audit trail to track modifications and require re-signing for material edits.
Store a DOCX copy for internal editing and drafting history, but keep a signed PDF as the authoritative record. Use controlled access to prevent unauthorized edits.
Upload final signed copies and audit logs to the organization's document repository (Box, Egnyte, SharePoint) with access controls and retention policies aligned to compliance requirements.