Scope
Define covered conduct (harassment, discrimination, theft, safety violations) and the policy's applicability to employees, contractors, and third parties.
A written policy reduces legal risk, ensures consistent handling of allegations, protects witness confidentiality, and preserves evidence. It also supports regulatory compliance, demonstrates procedural fairness, and helps manage reputational exposure while improving organizational trust.
Human resources teams, in-house counsel, compliance officers, and managers use the policy as the operational playbook for workplace investigations.
The policy also guides external investigators and supports consistent recordkeeping for audits or litigation.
The HR Director ordinarily approves the policy and coordinates resources; they ensure investigators have authority and that final corrective actions align with HR strategy and organizational discipline.
In-house or outside counsel reviews the policy for legal sufficiency, advises on privileged communications, and signs off when investigations raise potential litigation or regulatory reporting obligations.
Define covered conduct (harassment, discrimination, theft, safety violations) and the policy's applicability to employees, contractors, and third parties.
Describe reporting channels, anonymous reporting options, and how initial complaints are recorded and screened for immediate risks.
Set criteria for impartial investigators, whether internal or external, and procedures to identify and remove conflicts of interest.
Provide guidance on preparing interview questions, documenting statements, allowing representation, and handling sensitive witnesses.
Establish chain-of-custody for documents and electronic records, secure storage, and rules for preservation during legal holds.
Explain standard of proof, report format, disciplinary matrix, corrective actions, and appeal or review options for involved parties.
| Field | Configuration |
|---|---|
| Template | Prepopulate case ID, roles, and confidentiality labels. |
| Conditional Fields | Show detailed questions only when relevant allegations exist. |
| Authentication | Require SSO or two-factor for investigator access. |
| Audit Trail | Enable timestamped logs for all edits and signatures. |
Choose platforms that protect sensitive PII, support audit logs, and maintain chain-of-custody for electronic evidence.
Verify vendor compliance for applicable standards (HIPAA when health data is involved) and ensure retention policies can be enforced electronically.
Acknowledge complaint within 48–72 hours to the extent permitted by confidentiality.
Complete initial assessment within 5 business days.
Aim to conclude fact-finding within 30 calendar days, extend when necessary with documentation.
Provide outcome and next steps within a reasonable, documented period after the report.
Preserve investigative records under legal hold until release or closure.
Logging and risk triage occur immediately upon receipt.
Assign impartial investigator within days and document the selection rationale.
Collect documents and statements promptly; secure digital evidence with chain-of-custody.
Issue final report, implement remedies, and move records to archive.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |