Scope of Services
Specify tasks, deliverables, frequency, and responsible party. Include exclusions and escalation paths so both employer and HR provider understand operational boundaries and service-level expectations.
Use an HR Management Agreement to set clear responsibilities for HR tasks, protect confidential employee data, and define fee and liability terms. Clear contract terms reduce disputes, support ESIGN/UETA-compliant e-execution, and clarify termination and transition obligations.
Employers, HR teams, and outsourced HR vendors use HR Management Agreements to document services, responsibilities, and data-protection measures.
These agreements create a written record for compliance, internal controls, and auditability across HR, legal, and finance functions.
Specify tasks, deliverables, frequency, and responsible party. Include exclusions and escalation paths so both employer and HR provider understand operational boundaries and service-level expectations.
Describe handling, storage, access controls, data return or deletion procedures, and breach notification timelines. Reference HIPAA or other industry-specific rules when employee health or sensitive data are processed.
State fixed fees, hourly rates, invoicing cadence, expense reimbursement, dispute resolution for charges, and any service credits tied to missed performance metrics.
Include measurable metrics, reporting frequency, remedies for missed targets, and mechanisms for periodic review and adjustments to align services with changing organizational needs.
Define confidential information, permitted disclosures, data segregation, duration of confidentiality obligations, and exceptions required by law, including return and destruction obligations at contract end.
Set notice periods, termination for cause and convenience, transition assistance obligations, data transfer formats, and final reconciliation of fees to minimize operational disruption.
| Field | Configuration |
|---|---|
| Signer sequence and role assignment for document flow | Employer then vendor signer; parallel or sequential signing. |
| Authentication method and strength selection | Email link plus optional SMS code or KBA for sensitive data. |
| Field validation and conditional visibility | Use required fields, format checks, and conditional fields for dependents. |
| Document retention and access controls post-execution | Set retention period, role-based access, and export formats (PDF, DOCX). |
Ensure the signing platform meets authentication, data protection, and integration needs for HR records.
Controls when obligations commence and payroll take effect.
Set required days for convenience or cause terminations.
Define automatic or manual renewal triggers and deadlines.
Align billing cycles with payroll processing schedules.
Follow federal and state retention rules for HR records.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA required) | Yes | Yes | No | No |