Parties
Identify the employer entity, HR contact, and the counselor or counseling firm; include legal business names and contact information.
A clear agreement reduces legal and operational risk by documenting roles, confidentiality, fees, and recordkeeping. It helps HR manage referrals, ensures HIPAA-compliant handling of health information, and sets expectations for billing, scheduling, and emergency procedures.
Each signer should confirm authority and any licensing credentials before execution; licensed providers must comply with applicable state practice rules and federal privacy laws.
Identify the employer entity, HR contact, and the counselor or counseling firm; include legal business names and contact information.
Describe services (individual counseling, group sessions, crisis response, telehealth), session limits, delivery methods, and hours of availability.
Define protected health information handling, exceptions for duty to warn, and whether information may be shared with HR or supervisors.
State fees, invoicing schedule, accepted payment methods, and responsibility for co-payments or employer reimbursement.
Specify HIPAA requirements, business associate agreement if applicable, and how electronic records and access controls will be managed.
Include notice periods, cause for immediate termination (e.g., licensure issues), and procedures for transition of active cases.
| Field | Configuration | Required fields | Provider name, license, effective date, fees |
|---|---|
| Signer order | HR first, provider next, optional witness last |
| Required attachments | Attach provider license and proof of insurance |
| Authentication | Use email + SMS code for signer validation |
| Retention setting | Enable PDF audit trail and enforce read-only final document |
Ensure any chosen solution can provide an adequate audit trail and, when necessary, a signed Business Associate Agreement to meet HIPAA obligations.
Set at execution; determines when obligations start.
Commonly Net 30 from invoice date.
Often within 7–14 days after agreement execution.
Retention periods usually begin at the effective date.
Typical notice period: 30–90 days if specified.
The HR director or delegated benefits manager usually signs for the employer, confirming budget authority and administrative responsibilities; include title and authority statement.
A named licensed counselor or authorized representative of the counseling practice signs to confirm licensure, insurance, and acceptance of contract terms.
A mid-size employer contracts an EAP provider for telehealth counseling
A construction company engages a counselor for on-site visits once weekly
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |