Scoring Matrix
Numeric criteria and weighting for capabilities, security, pricing, support, and SLA performance to produce an objective vendor score for side-by-side comparison.
A consistent HR Vendor Evaluation Form reduces bias, speeds comparisons, and documents compliance checks for audits and procurement records.
Teams that commonly prepare, review, or sign the form, and how it fits into procurement and HR governance.
Use the form to align stakeholders, preserve evidence, and support decisions across HR, procurement, and legal.
Numeric criteria and weighting for capabilities, security, pricing, support, and SLA performance to produce an objective vendor score for side-by-side comparison.
Fields to record certifications, data-handling policies, HIPAA or FERPA applicability, and whether a vendor will sign required privacy addenda or a BAA where necessary.
A concise summary of services offered, deliverables, implementation timelines, and exclusions to avoid scope creep after contract signature.
Line-item pricing, recurring fees, implementation costs, and any usage-based charges to enable total cost of ownership comparisons.
Space for client references, uptime guarantees, SLAs, and any historical incident reports that affect risk assessments.
Final evaluator comments, overall score, risk rating, and authorized signatures with dates to create an auditable procurement record.
| Field | Configuration |
|---|---|
| Authentication Method | Email link or SMS code for standard evaluations; stronger auth for high-risk vendors. |
| Conditional Fields | Show compliance upload fields only when vendor indicates regulated data handling. |
| Auto-Reminders | Send reminders after 3 and 7 business days for incomplete vendor submissions. |
| Storage Location | Save final PDF to the procurement folder and vendor record in the contract repository. |
Ensure the platform provides secure storage, export to archival formats, and an auditable certificate of completion to support procurement and compliance records.
Allow vendors 10–21 business days to respond depending on scope complexity.
Set a clear date and time; late responses may be excluded unless preapproved.
Allow 5–10 business days for scoring, clarifications, and risk review.
Allow stakeholders 3–7 business days to approve or request mitigations.
Aim to sign within 10 business days after final approval to secure pricing and timelines.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |