Scope of Services
Define tasks (onboarding, benefits admin, recruiting), deliverables, hours, response times, and exclusions to avoid scope creep.
A written agreement aligns expectations, protects confidential employee data, and establishes liability and indemnity boundaries between the company and the virtual assistant.
Employers, HR leaders, and outsourced HR vendors use this agreement to set service levels and protect data.
Smaller businesses and staffing agencies also use a tailored version to engage contractors with clearly defined deliverables.
The company decision-maker who approves scope, budget, and access to HR systems. This signer assumes responsibility for operational oversight and ensuring the assistant's tasks align with internal policies and legal compliance.
The individual contractor or vendor representative who accepts service terms, confidentiality obligations, and data-handling rules. Signing binds the assistant to deliverables, data protections, and any IP or non-solicitation commitments.
Define tasks (onboarding, benefits admin, recruiting), deliverables, hours, response times, and exclusions to avoid scope creep.
State rates, billing frequency, reimbursable expenses, invoicing procedures, late-payment remedies, and any retainers or minimums.
Specify nondisclosure obligations, permitted disclosures, duration of confidentiality, and post-termination handling of employee data.
Define technical and administrative safeguards, breach notification procedures, and whether a Business Associate Agreement (BAA) is required for PHI.
Assign work product ownership or license rights and clarify whether deliverables are 'work for hire' under U.S. copyright law.
List termination for convenience and for cause processes, notice periods, final pay, transition assistance, and return of materials.
| Field | Configuration |
|---|---|
| Signature Field | Required for each signer; include date field paired with signature |
| Authentication | Use email plus SMS code or higher for sensitive data access |
| Conditional Fields | Show rate or expense fields only when applicable to the chosen engagement type |
| Audit Trail | Enable timestamping, IP capture, and event logs for each signing action |
Choose a platform that supports secure PDF/Word imports, audit trails, and required authentication strength.
Begin services on the effective date specified; track probation or review periods
Complete and retain I-9 per regulatory schedule; retention for 3 years after hire or 1 year after termination
Adhere to invoice terms (net 15/30) to avoid disputes and late fees
Follow duration stated in the agreement for nondisclosure obligations
Follow retention schedule for payroll, tax, and HR records as required by law
Optica uses an online signing approach to streamline client interactions
A healthcare provider standardized digital consent and service agreements
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA) | Yes (BAA) | Yes (BAA) | No | No |