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Frequently Asked Questions Q Where can I find my Express Login code? A Your Express Login Code is an 8-character code (for instance, a123456b) found on your IFTA Renewal Application. You may also obtain it by calling the IFTA office at 916-322-9669. Q How do I change my personal email address? Record your information here for future use: Express Login Code User ID State Board of Equalization Q What if I need help while I’m eFiling? Members A Refer to the ? in the BOE-file system for additional information. (Board Member Names Updated 2016) A Refer to our website for a complete list of Frequently Asked Questions. Sen. George Runner (Ret.) Lancaster A Contact our Taxpayer Information Section at 800-400-7115. Monday - Friday from 8:00 a.m. – 5:00 p.m., Pacific time, except state holidays. Fiona Ma, CPA San Francisco A You are still responsible for filing a return and submitting payment for tax due. A paper return may be filed if electronic filing is not available. However, the paper return must be postmarked by the return due date to be considered timely. Helpful Hints Password ‘‘ Diane L. Harkey Orange County Betty T. Yee State Controller David J. Gau Executive Director Board website and Member Contact information: www.boe.ca.gov 2. Print your confirmation page(s). Taxpayers’ Rights Advocate 888-324-2798 4. Refer to our website for a list of Frequently Asked Questions. Taxpayer Information Section 800-400-7115 TDD/TTY: 800-735-2929 Visit our website at www.boe.ca.gov to find more Information about eFiling. ‘‘ Jerome E. Horton Los Angeles County 1. Do not use your browser’s Back or Forward buttons during this process (use only the buttons inside the BOE-file system). 3. Refer to the ? in the BOE-file system for additional information at any step. www.boe.ca.gov Account Number A Select the “Login to BOE-file” link and type in your User ID and password. Then select the “User Maintenance” link from the Electronic Services Menu–IFTA page and scroll down to “enter your email address” and follow the instructions. Q What happens if I attempt to eFile and the BOE-file system is not available? IFTA eFile Guide B OA R D O F E Q UA L I Z AT I O N eFiling Benefits Everyone Quick and easy filing Automatic calculations Environmentally friendly Publication 172 (9-08) Electronic Filing–Filing Was Never Easier The Board of Equalization’s (BOE) electronic filing (eFiling) program allows eligible International Fuel Tax Agreement (IFTA) taxpayers to file returns over the Internet. The BOE provides a free eFiling option, BOE-file. Eligibility Most IFTA accounts are eligible to eFile. Check our website for eligibility. Benefits of eFiling It’s convenient • File from anywhere you can connect to the Internet. • File anytime, day or night–7 days a week. (The system is unavailable from Sunday at 5:00 p.m. to Monday at 5:30 a.m., Pacific time to perform routine maintenance.) • May eliminate trips to the post office. It’s Fast • Immediate confirmation of filing. • Reduce the risk of submitting an incomplete return. It’s Safe • The latest hardware and software security ensures the safety and security of taxpayer information. eClient Registration and Login Registration is quick and easy! Registration (First Time Users) 1. Go to www.boe.ca.gov, click on the eFile logo. 2. Choose “register as an eClient.” You will need the following information: • Account number (0590*****). • Express Login Code (your unique eight character code, for instance, a123456b) found on your IFTA Renewal Application. After selecting your User ID and password, record this information on the back of this brochure for future use. eClient Benefits • Personalize your own User ID and password. • View prior eFiled returns. Login is quick and easy too! � Go to www.boe.ca.gov, click on the eFile logo. Completing your return has never been easier. 1. Enter your account number (numeric portion only, example: 0590*****). 2. Verify taxpayer name and return period. 3. Select the Diesel tab. 4. Enter your return information (miles and gallons). 5. Verify that the information is correct and click IFTA-100. 6. Click File Return and you will be taken to the Confirmation Page. Please print this page for your records. 7. Print Submitted Return for your records. 8. Print Payment Voucher, if filing a return with an amount due. Making Your Payment 1. Mail your payment and payment voucher to: Express Login You will need the following information: • Account number (0590*****). • Express Login Code (your unique eight character code, for instance, a123456b) found on your IFTA Renewal Application. It’s FREE • No cost of filing. • No cost of postage. Filing Your IFTA Return eClient Login • Just enter your User ID and password. California State Board of Equalization � PO Box 22099 � Albany, NY 12201-2099 � That’s It! You’re Done!!