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Riverside Vendor Fulfillment Agreement

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RIVERSIDE / VENDOR FULFILLMENT AGREEMENT

This Agreement ("Agreement") is made as of the day of , by and between (hereinafter referred to as "Vendor") and a Delaware corporation, d/b/a (hereinafter referred to as "Riverside").

I. Sales and Distribution

1. Vendor appoints Riverside as a designated source of supply for all CBA wholesale/retail accounts for those products, and related products that are cataloged in Vendor's catalogue under Vendor's name and are intended for sale through the normal channels of the Christian book trade in the United States, its territories and possessions and non-exclusive worldwide.

a. Vendor appoints Riverside as non-exclusive distributor to solicit and fulfill orders to secular or trade book channels but, reserves the right to solicit sales and perform order fulfillment of Vendor Products directly, without payment of any sales commission or any other compensation to Riverside, from current and prospective non-Christian book trade customers.

II. Responsibilities of Riverside

1. Riverside, in it's role as distributor, will perform the functions with respect to Vendor Products of selling, billing, collecting, order fulfillment, and such other activities as are generally understood by vendor's to be related to the foregoing activities, including (without limitation) the handling of customer orders, returns, adjustments, and service, and, as Vendor may request from time to time, the shipment of Vendor Products for sale on behalf of Vendor by a third party on a consignment basis.

Not withstanding the foregoing sentence, Riverside will not without the prior written consent of Vendor employ or otherwise retain to sell Vendor Products any sales representative (including any sales representative that is an employee of Riverside) or sales organization that charges a commission that is payable by Vendor or that is to be paid by Riverside and reimbursed by Vendor.

Any loss arising from bad accounts arising from sales of Vendor Products by Riverside pursuant to this Agreement will be borne by Riverside.

2. Riverside will counsel with Vendor regarding appropriate publicity and advertising for Vendor's consideration and will advise Vendor about quantities of stock considered necessary for fulfillment of orders for Vendor Products. All advertising in Riverside marketing vehicle will be provided at a 25% discount off the standard fee rate.

3. Riverside will represent Vendor Products with approximately the same diligence as it represents its own publications in trade exhibits and other sales functions; provided that the exhibition or promotion of Vendor Product at trade exhibits and similar sales promotions shall be subject to the prior Consent of Vendor. Costs incurred by Riverside in connection with trade exhibits and similar sales promotions will be prorated based on space and time allocated, per occasion.

4. Except as otherwise provided for herein, Riverside shall not be required to conduct a complete physical inventory of Vendor Products as long as the public accounting firm conducting Riverside's annual audit certifies that the perpetual inventory records of Riverside (including the perpetual inventory records that include Vendor Products) are not materially misstated and, accordingly, do not require a complete physical inventory.

As part of their normal operating procedure, Riverside will include Vendor Products in cycle inventory count sequences. Vendor may require Riverside to conduct a complete inventory of Vendor Products with reasonable notice and with reasonable frequency, provided that such physical inventory shall be conducted at Vendor's expense unless such physical inventory is required because the public accounting firm referred to above cannot certify that the perpetual inventory records of Riverside are not materially misstated.

Riverside will reimburse Vendor, at Vendor's actual cost of goods with respect to Vendor Products for any inventory shortage of Vendor Products discovered in connection with a complete physical inventory of Vendor Products if such shortage exceeds 1% of the number of Vendor Products reflected in the perpetual inventory records of Riverside as of the date of such complete physical inventory.

5. Nothing in this Agreement shall be deemed to prohibit Riverside from selling, distributing, storing or otherwise handling any other products that compete with or are similar to Vendor Products.

6. At Vendors request, Riverside may supply labor for miscellaneous projects; (i.e., pre-packaging, shrinkwrapping, drop-shipments and other specialty projects) at a rate of per labor hour exempt of all other fees and commissions Labor will be subject to availability.

III. Responsibilities of Vendor

1. Design of product and marketing for Vendor Products will reside with Vendor. Vendor product will be equipped with ISBN numbers and bar-codes (3 of 9 protocol) prior to arrival at Riverside.

2. Vendor will make the exclusive decision on quantities of Vendor Products to be printed and/or manufactured. Vendor will decide on quantities of Vendor Products to be delivered to Riverside's warehouse facilities and will pursue a common objective of avoiding an out-of-stock position.

3. Riverside will bear the entire risk of loss with respect to, and will be responsible for insuring, Vendor Products in the possession of Riverside at Riverside's warehouse facilities or in other designated places until time of sale or disposition. Vendor will bear the cost of transferring Vendor Products to Riverside's warehouse facilities. Riverside will provide Vendor with a copy of proof of insurance.

4. Vendor will be responsible for advertising and publicizing Vendor Products. Vendor will advise Riverside of its advertising and publicity plans so that Riverside may coordinate its functions with Vendor's advertising and publicity campaigns.

5. Vendor may design and produce the Vendor flyers, promotional literature and/or catalogs at Vendor's expense.

6. Vendor will pay all travel and personal expenses and related expenses for Vendor personnel to attend sales meetings or trade exhibits.

IV. Fees and Reports

1. For the services provided by Riverside hereunder, Riverside will pay to Vendor ("Sales Remittances) in an amount equal to the following schedule of Net Invoice Price of all sales of Vendor products. Such Fee schedule shall run for the duration of the contract (2 years) versus an annual sales schedule.

Sales (Net Invoice) Riverside Fee

$0 - $350,001 15%

$350,001 - $700,001 14%

$700,001 - $1,250,000 13%

Over $1,250,000 12%

2. Minimum Monthly Fee. During the term of the agreement, Vendor will produce monthly sales that will result in a minimum monthly distribution services fee for Riverside of at least per month.

In the event Vendor sales do not result in a monthly fee equal to or greater than for any and all subsequent three month running periods, Riverside will charge Vendor an administrative service fee of the difference between the actual fees for distribution services and .

This agreement may be canceled or modified by Riverside or Vendor if service fees do not meet a minimum performance level necessary to reach distribution services fee for any six (6) month period.

3. Each month Riverside will report the number of Vendor Products sold by item (or style), the dollar amount of gross sales, and the quantity and dollar amount of returns. Said report(s) is due by the 20th of the following month.

4. Riverside will remit to Vendor, on the basis provided for herein, an amount equal to the Net Invoice Price of sales made by Riverside of Vendor Products pursuant to this Agreement (the "Sales Remittance"). The Sales Remittance will be paid by Riverside to Vendor within 60 days from and after such month. In addition, any Sales Remittance paid or payable during any month will be reduced (i) as provided for herein by the Return Credits for the immediately preceding month, if any, as provided for in Section IV. 4 herein, (ii) Riverside Freight Charges, if any, paid by Riverside during the immediately preceding month and (iii) the Storage Fee for the immediately preceding month, if any, as provided for in Section IV. 7 herein.

In the event the Return Credits, Riverside Freight Charges and the Storage Fee, if any, to be credited against Sales Remittances in any particular month exceed the Sales Remittance to be paid in such month, Vendor will reimburse Riverside within 60 days from and after the month during which such returns were received and for which such storage fee is due.

5. Returns (including returns of Producer Products shipped pursuant to Consigned Shipments) will be credited against Riverside Sales Remittances Payable at the current Fee (distribution fee) at the time the return is processed (credited to customer account).

In addition, for processing returns Riverside shall charge a processing fee, and collected as an offset against payable owed vendor, equal to of the net return invoice.

During any month that the Returns credit is equal to or exceeds of Net Sales the restocking fee for the entire month shall be of the net return invoice.

6. Riverside will provide Vendor with the standard CDS reports as are normally generated by Riverside with respect to sales of Vendor Products;

1. Item Shipped Report (weekly) CDS002

2. Inventory (weekly) CDS00l

3. Monthly Sales Report

4. Receiving Report

7. If the inventory of Vendor Products exceeds the quantity necessary to achieve two turns on inventory per year (based on cost) Riverside may charge a monthly storage fee of per skid (the "Storage Fee"). The Storage Fee will be paid to Riverside monthly as an offset against the Sales Remittances due to Vendor pursuant to Section IV. 3.

V. Terms

1. Neither Vendor nor Riverside shall at any time or in any manner, directly or indirectly, use or disclose to any party any trade secrets or other Confidential Information (as defined below) learned or obtained by Vendor or Riverside as a consequence of entering into this Agreement.

As used herein, the term "Confidential Information" means information disclosed to or known by Vendor/Riverside as a consequence of entering into this Agreement with each other and not generally known in the industry in which they are engaged and that in any way relates to customers (including customer lists), products, processes, services, formulas, techniques or know-how, including, but not limited to, information relating to distribution systems and methods, research, development, purchasing, accounting, marketing, merchandising and selling.

Upon the expiration of the term of this Agreement, Vendor shall promptly deliver to Riverside all material of a secret or confidential nature relating to Riverside's business (including, without limitation, customer lists) and that are in or under Vendor's possession or control and Vendor shall not use Confidential Information to expand the distribution of products other than the Vendor Products sold, distributed or otherwise handled by Riverside pursuant to the terms of this Agreement.

If any one or more of the provisions or parts of a provision contained in this Section shall, for any reason, be held to be invalid, illegal or unenforceable in any respect in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision or part of a provision in this Agreement or any other jurisdiction, and such provision or part shall be reformed so that it would be valid, legal and enforceable to the maximum extent permitted in such jurisdiction.

2. The initial term of this Agreement shall be for twenty-four (24) months, commencing on August 1, 1998 and ending on July 31, 2000. In the event Vendor or Riverside breaches any of the provisions hereof, Vendor or Riverside may terminate this Agreement upon 10 days written notice to the other party. There will be no penalty to either party upon termination pursuant to the terms hereof.

3. Product Type. Riverside will have the right to refuse any product type offered by the Vendor if the product varies substantially from the product type discussed and described in the original agreement. This will pertain to product type, style, and material containers or packaging changes. Distribution of such product type(s) can be negotiated under separate terms and conditions.

4. Vendor agrees to remove from Riverside, any item with less than (net invoice) total sales per year.

5. This Agreement shall not be deemed to create an employer-employee relationship between the parties, or any agency, joint venture or partnership relationship.

6. All notices, amendments, consents and other communications hereunder must be in writing in order to be effective and shall be deemed to have been duly given if delivered personally or sent by registered or certified mail, return receipt requested, with postage prepaid and addressed as follows:

a. To Riverside:

Riverside Distribution and Fulfillment Services

c/o Riverside Book & Bible House, Incorporated

1500 Riverside Drive

Post Office Box 370

Iowa Falls, Iowa 50126-0370

Attention: Sid Bolton

b. To Vendor:

BrowseSafe L.L.C.

335 West Ninth Street

Suite 100

Indianapolis, IN 46202

Attention: Ted O'Brien

8. This Agreement and all of the provisions hereof shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and permitted assigns. but neither this Agreement nor any of the rights, interests or obligations hereunder shall be assigned by vendor or Riverside without the express written consent of either party.

9. When Vendor furnishes Riverside material to distribute, Vendor represents and warrants that none of such matter (either as furnished to Riverside by Vendor or as altered by Riverside at the direction of Vendor) infringes any copyright, is libelous, or otherwise violates the property rights or privacy rights of other persons.

10. The laws of the State of Iowa shall control this Agreement as to all matters, including, but not limited to, matters of validity, construction, effect and performance.

11. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. This Agreement embodies the entire agreement and understanding of the parties hereto in respect of the subject matter contained herein. There are no restrictions, promises, representations, warranties, covenants or undertakings, other than those expressly set forth or referred to herein. This Agreement supersedes all prior agreements and understandings (written or oral) between the parties with respect to such subject matter.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed the date first written above.

BrowseSafe L.L.C.

RIVERSIDE BOOK & BIBLE HOUSE, INCORPORATED

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What the Riverside Vendor Fulfillment Agreement Is

The Riverside Vendor Fulfillment Agreement is a standardized contract used to document terms between a buyer and a vendor for goods or services fulfilled on behalf of Riverside entities. It defines scope, delivery schedule, acceptance criteria, pricing, invoicing, liability limits, insurance and dispute resolution. The form establishes responsibilities, timelines, and records necessary for compliance, payment processing, and audit readiness. Parties typically attach schedules, exhibits, and proof-of-delivery requirements to ensure measurable performance and to support invoicing and tax reporting obligations under federal and state rules.

Why a Formal Vendor Fulfillment Agreement Matters

A written Riverside Vendor Fulfillment Agreement clarifies obligations, reduces disputes, and documents evidence needed for payment and audits. Electronic execution is enforceable under the ESIGN Act (15 U.S.C. ch. 96) and UETA where adopted, provided intent, consent, attribution, and retention criteria are met.

Why a Formal Vendor Fulfillment Agreement Matters

Who Typically Prepares and Signs This Agreement

Procurement, vendor management, and project managers usually prepare the agreement; finance and legal teams review key terms prior to execution.

  • Procurement teams ensuring vendor performance and delivery compliance
  • Accounts payable and finance teams for invoicing and tax records
  • Legal or contract managers reviewing liability and indemnity clauses

External signers include authorized vendor representatives and, where required, corporate officers or delegated procurement agents.

Core Sections You Should Expect in the Agreement

A professional Riverside Vendor Fulfillment Agreement contains defined sections for identification, scope, timing, compensation, compliance, and dispute handling to ensure enforceability and operational clarity.

Parties

Identifies the contracting entities, business addresses, and the vendor's legal name and taxpayer identification for invoicing and withholding.

Scope

Describes goods or services, deliverables, acceptance criteria, quantities, and any reporting or proof-of-delivery obligations.

Schedule

Specifies delivery dates, milestones, lead times, and remedies for late performance including cure periods.

Payment

Details pricing, invoicing instructions, payment terms, late fees, and conditions for retention or holdbacks.

Compliance

Enumerates regulatory requirements, required certificates (insurance, licenses), data protection obligations, and audit rights.

Liability

Limits of liability, indemnification obligations, termination rights, and dispute resolution procedures including governing law.

Stepwise Process to Complete and Execute the Agreement

Follow these steps to prepare, review, and finalize the Riverside Vendor Fulfillment Agreement for signature.

  • 01
    Prepare draft: Populate parties, scope, and pricing.
  • 02
    Internal review: Route to legal and finance for approval.
  • 03
    Signatures: Obtain authorized signatures and dates.
  • 04
    Distribution: Share executed copies with stakeholders.

Configuring the Online Workflow for Execution

Set up a repeatable eSignature workflow to reduce manual handoffs and capture required evidence during signing.

Field Configuration
Authentication Email link or SMS OTP based on signer risk
Signature Order Sequential routing: procurement → vendor → finance
Required Attachments Insurance certificate and W-9 mandatory at signing
Integrations Send signed PDF to ERP or document repository

Where to Send or File the Executed Agreement

After execution, route copies to internal systems and external contacts to complete onboarding and enable payment.

  • Procurement File: Retain executed agreement in contract repository.
  • Accounts Payable: Attach signed agreement to vendor profile for payments.
  • Vendor: Send vendor an executed copy and invoice instructions.
  • Audit Records: Store a tamper-evident PDF and audit trail.

Digital Signing and Technical Considerations

Use an eSignature platform that captures a complete audit trail and supports required authentication levels.

  • Signature Evidence: Time‑stamped audit trail
  • Authentication Options: Email, SMS OTP, KBA
  • Integrations: ERP and cloud storage

Key Dates and Deadlines to Track

Track contractual milestones, invoice due dates, and statutory notice periods so obligations and reporting deadlines are clear.

Effective Date Entry:

Contract obligations start on the MM/DD/YYYY effective date.

Delivery Window:

Vendor must deliver goods within the agreed number of days.

Invoice Submission:

Invoices submitted within agreed window for timely payment.

Dispute Notice Period:

Specify days allowed to raise nonconformance claims.

Tax Record Retention:

Keep related tax records for required retention periods.

Essential Data Elements to Capture

Vendor Name: Legal entity name
Tax ID: EIN or SSN
Remit Address: Street, city, state, ZIP
Contact Email: Authorized signer email
Insurance: Policy type and limits
Scope Reference: Exhibit or schedule ID

Common Risks and Financial Consequences

Late Delivery: Liquidated damages may apply
Breach: Indemnity and liability exposure
Incorrect TIN: 24% backup withholding
Missing Insurance: Payment hold or termination
Noncompliance: Regulatory fines possible
Invalid Signature: Enforceability disputes

Frequent Preparation Errors to Avoid

  • Using an informal or incomplete scope that leads to differing expectations and frequent change orders.
  • Failing to confirm the signer's authority, which can invalidate acceptance or delay vendor onboarding and payment.
  • Omitting required attachments such as W-9, insurance certificates, or compliance forms that block AP processing.
  • Entering inconsistent dates or amounts between exhibits and the main agreement, creating ambiguity for enforcement.

eSignature Vendor Comparison for Vendor Fulfillment Agreements

Compare common capability and pricing indicators across vendors; signNow appears first per comparative convention and provides budget-friendly starting tiers for eSignature workflows.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real-World Examples of Use and Outcomes

These short cases show how organizations use the agreement to accelerate onboarding and ensure compliance.

Optica Ventures — Procurement

Optica standardized vendor terms across portfolios to reduce onboarding time.

  • Centralized onboarding saved administrative steps.
  • As a result, the team achieved faster invoice processing and clearer vendor performance data that supported quarterly supplier reviews and reduced disputes.

Martin Properties — Field Fulfillment

Martin Properties used a fillable vendor fulfillment agreement for onsite repairs.

  • Mobile signing enabled immediate acceptance.
  • This reduced turnaround for work orders, ensured compliant documentation for tenant billing, and shortened time-to-payment while keeping a full audit trail.

Frequently Asked Questions About Riverside Vendor Fulfillment Agreements

Answers to common questions on enforceability, notarization, signature methods, revocation, storage, and corrections for this agreement.


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