Customer Details
Full legal name, billing and shipping addresses, tax ID or EIN, contact name, phone, and email so invoices and tax reporting can be issued correctly.
A standardized form reduces errors, shortens review cycles, and preserves a consistent audit trail for approvals, pricing, and credit decisions. It also creates a single source of truth for downstream teams such as finance, compliance, and fulfillment.
Sales Application Forms are completed and reviewed by a mix of sales, credit, legal, and operations stakeholders depending on the organization and transaction size.
Clear role separation speeds processing and reduces rework: the submitter provides inputs, finance verifies credit, and a final approver authorizes nonstandard terms.
A Sales Manager with delegated authority typically signs approvals for discounts and nonstandard terms. Ensure their signing authority is recorded in internal policy and that the signature matches corporate delegation documentation.
A Finance Director or designated credit officer signs or initials credit approvals and payment terms. Their signature indicates credit checks were completed and billing instructions verified.
Full legal name, billing and shipping addresses, tax ID or EIN, contact name, phone, and email so invoices and tax reporting can be issued correctly.
Line items, quantities, unit prices, discounts, taxes, and total amount; this section should reference SKU numbers and any applicable pricing tiers or promotional codes.
Requested payment method, credit terms, purchase order number, and existing credit limit; include backup instructions if credit is pending or declined.
Fields for manager approval, discount authorization, and legal exceptions with signature, printed name, and date to document who approved nonstandard terms.
Space to attach documents such as PO, ID, W-9, proof of insurance, or contractual exhibits referenced by the application.
Clear signer blocks, date fields, and an audit trail that records signer identity, timestamp, and method of signing for enforceability and recordkeeping.
| Field | Configuration |
|---|---|
| Required Fields | Mark legal name, tax ID, and order total as mandatory |
| Attachment Rules | Require PO or ID when transaction exceeds threshold |
| Approval Routing | Route to credit team then manager for exceptions |
| Signature Capture | Enable eSignature and timestamps on completion |
Choose a platform that supports secure eSignature capture, file attachments, and an audit trail compatible with your compliance needs.
Ensure the platform supports your mandatory security and compliance requirements such as HIPAA BAA if handling protected health information, API access for system integrations, and a documented audit trail for each signed record.
| Criteria | Sales Application | Sales Contract |
|---|---|---|
| Purpose | collect information | create binding obligations |
| Binding Nature | pre-approval request | legally binding when executed |
| Typical Signers | sales rep, approver | authorized corporate signatories |
| Required Attachments | po, credit docs | contract exhibits, sow |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Within 24 business hours of receipt
Typically 2–3 business days depending on third-party providers
5 business days for standard exception requests
3–7 business days to create billing account
Standard SLA: 7–10 business days total
The team standardized data capture and reduced follow-up queries using a single form.
They moved lease and purchase intake online to remove paper bottlenecks.