Appointment
Specifies reseller status (exclusive, non-exclusive, or authorized reseller) and any channel segmentation to reduce territory or customer overlap disputes.
A clear reseller agreement protects commercial interests, establishes revenue-sharing mechanics, and limits liability by setting precise terms for pricing, territories, IP, and termination. It reduces downstream disputes, clarifies compliance obligations, and supports predictable forecasting for both parties.
Common participants include the vendor’s commercial legal team, channel manager, the reseller’s business lead, and finance or procurement representatives.
In complex programs, include product, support, and compliance leads to confirm operational details before final execution.
Chief commercial officer or authorized officer for the reseller signs to accept pricing, territory limits, and sales reporting requirements; may delegate operational duties while retaining contractual responsibility.
An officer or authorized channel manager signs for the vendor to confirm appointment, license grants, payment terms, and service commitments; signature binds vendor to support and IP license promises.
Specifies reseller status (exclusive, non-exclusive, or authorized reseller) and any channel segmentation to reduce territory or customer overlap disputes.
Grants only the limited rights needed to market and sell; restricts copying, reverse engineering, and use of trademarks to protect vendor goodwill.
Defines geographic areas, vertical segments, or named accounts, and whether cross-border sales are permitted to avoid channel conflict.
Specifies discounts, payment terms, invoicing cadence, currency, and consequences for late payment or chargebacks.
Allocates support responsibilities, warranty pass-through, RMA procedures, and who bears replacement or return costs.
Lists termination for convenience and cause, post-termination obligations (inventory buyback, cease use of marks), and liquidated damages where appropriate.
| Field | Configuration |
|---|---|
| Signing Order | Vendor signs first, then reseller, or simultaneous signature if required. |
| Authentication | Email link with optional SMS code or KBA for added identity assurance. |
| Required Fields | Mark names, effective date, and signature blocks as mandatory. |
| Distribution | Auto-send completed PDF and audit trail to both parties and to internal repositories. |
Ensure the chosen eSignature platform supports the authentication and audit features you need for compliance and recordkeeping.
Confirm platform audit trails capture signer identity, timestamps, IP, and a downloadable certificate of completion for contract enforcement and internal controls.
Date when performance and reporting obligations begin.
Specify term length and automatic or notice-based renewal mechanics.
Net terms (e.g., Net 30) and late fee calculation method.
Deadlines for sales, inventory, and marketing activity reports.
Minimum notice period required for termination for convenience.
Finalize commercial terms, pricing schedules, and territory definitions.
Obtain signatures and record the effective date in finance systems.
Provide product access, marketing assets, and training to the reseller.
Reseller submits first sales report and vendor processes initial revenue share.
Tech Data formalized reseller terms to standardize commissions and onboarding across regions.
Xerox integrated reseller contracts with NetSuite to auto-populate pricing and SKUs.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Premium) | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/yr | Varies by plan | Varies by plan | Varies by plan |