Identity proofing
Describe the acceptable forms of ID (passport, driver’s license) and any multi-factor checks used to confirm the signer matches the presented credential.
A clear identity agreement reduces fraud, speeds processing, documents consent for record releases, and creates an admissible audit trail for compliance with FERPA and other student-privacy obligations.
Multiple offices may collaborate on the same agreement; routing and role-based signatures help ensure the right office verifies identity before records are released.
Describe the acceptable forms of ID (passport, driver’s license) and any multi-factor checks used to confirm the signer matches the presented credential.
A concise statement authorizing the institution to access or release education records; include reference to FERPA when applicable and an opt-out mechanism if required.
A field to attach or note government ID type and number plus instructions for redaction if full numbers should not be stored.
A clearly labeled signature and date field that documents the signer’s intent to be bound; include capacity (e.g., student, parent, authorized agent).
A section for the verifying official to record method of verification, verifier name, date, and any credential validation results.
A short statement defining how long the executed agreement will be retained and where the official copy will be stored.
| Field | Configuration |
|---|---|
| Authentication method | Use SMS code, email link, or ID credential analysis depending on risk |
| Signature type | Enable electronic signature consistent with ESIGN/UETA |
| Attachments required | Require front/back ID image and optional selfie verification |
| Retention setting | Set automated retention to meet institutional policy |
Confirm that the platform provides an audit trail (timestamps, IP, actions) and meets applicable compliance such as FERPA and, where relevant, HIPAA or 21 CFR Part 11.
Submit identity agreements at or before enrollment, registration, or record-request timeframes.
Institutions commonly process transcript releases in 3–10 business days after verification.
Consent generally takes effect on the signature date unless an effective date is specified.
If notarization is required, schedule within institutionally defined timeframes, often 30 days.
Set service-level times internally (example: verify within 48–72 hours) to reduce delays.
Student or requester submits the agreement and required ID images.
Verifier checks ID, compares data, and records verification result.
Authorized official signs or approves the request after verification.
Office files the executed agreement and updates the student record accordingly.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Plan dependent | Plan dependent | Plan dependent |
A registrar’s office collects signed identity agreements during online orientation to confirm identity and release transcripts
A testing center requires an identity agreement to be signed before a remote proctored exam
The registrar typically prepares the agreement, defines required fields, and retains the executed document in the official student record; the office sets policies for retention and release under FERPA.
A designated records clerk or official compares submitted ID to the student record, records verification results, and approves or escalates uncertain cases following institutional procedures.