Contact details
Full name, preferred name, email, and best phone number; required for follow-up and unique lead identification.
A clear Student Lead Form standardizes data capture, supports consistent follow-up, and documents consent for communications and data use. It reduces data entry errors, helps segment leads by program or eligibility, and creates an auditable record that supports FERPA, COPPA, and state privacy requirements where applicable.
Ensuring the right role completes or reviews the form reduces duplication, speeds response times, and protects applicant privacy by limiting access to sensitive fields.
Full name, preferred name, email, and best phone number; required for follow-up and unique lead identification.
Program name, start term, delivery format (on-campus, online, hybrid) and preferred start date to route to the correct admissions team.
Highest education level, residency status, and any prerequisites or licensing requirements that affect admissions.
Explicit opt-in checkbox with clear language about texts or emails; document consent to electronic records where consumer disclosure is required.
Fields for lead source, campaign ID, or referring partner to support attribution and marketing analytics.
Internal fields such as lead score, assigned counselor, and follow-up deadline to enable automation and SLAs.
| Field | Configuration |
|---|---|
| Program Code | Required dropdown to standardize routing |
| Lead Score | Calculated field based on program fit and engagement |
| Assign To | Auto-assign based on geography or program |
| Follow-up SLA | Set automated reminder at 48 hours |
Ensure integrations with your CRM and document archive support secure transfer and retention of PII, and restrict access to authorized users only.
Within 24–48 hours
Target initial contact within 3 business days
Send follow-up at 7 and 14 days
Retain consent evidence for at least 3 years
Archive or remove after 12–24 months per policy
Admissions staff collect program interest at high school fairs
Marketing captures lead source and campaign ID on form