Certificate Support
Accepts externally issued certificates and integrates with enterprise PKI to apply cryptographic signatures within standard signing flows.
An esign certificate increases non-repudiation and technical assurance by cryptographically linking a signer to a document, supporting auditability and stronger verification than simple typed names or checkbox consent.
Legal counsel configures certificate requirements for high-risk agreements, verifies certificate authority policies, and documents chain-of-custody procedures. They coordinate retention schedules and ensure signed records meet ESIGN and UETA evidentiary needs.
The IT administrator manages certificate issuance and revocation, integrates PKI with signNow or other providers via API, and enforces access controls and key storage policies to protect private keys.
Enterprises and regulated organizations use esign certificates where higher assurance and auditability are required for contracts and compliance.
Smaller teams may use certificate-backed signatures selectively for specific document types while using standard electronic signatures for routine approvals.
Accepts externally issued certificates and integrates with enterprise PKI to apply cryptographic signatures within standard signing flows.
Creates immutable logs of signature events, certificate details, timestamps, and IP addresses to support legal defensibility.
Adds a second verification factor prior to certificate-based signing to strengthen signer authentication and reduce fraud risk.
Controls who can require certificate signatures, manage certificates, and access signed documents through granular team roles.
Implements retention and archival settings to preserve signed artifacts in compliance with organizational policies.
Provides endpoints for uploading documents, invoking certificate signing, and retrieving signed documents for integration with back-office systems.
Connect certificate-enabled signing to CRM records so signed agreements are automatically linked to customer profiles, preserving metadata and audit details for compliance workflows.
Store signed, certificate-backed documents in secure cloud repositories with retention policies and access controls to ensure long-term integrity and retrievability.
APIs allow programmatic certificate validation and signature application inside custom applications, enabling automated signing for batch processes and system-to-system exchanges.
Integration with enterprise directories permits issuing or mapping certificates to corporate identities and applying role-based signing policies.
| Setting Name | Configuration |
|---|---|
| Certificate Authority | Internal or external CA |
| Key Storage Method | HSM or device keystore |
| Signer Authentication Method | MFA plus certificate |
| Audit Log Retention | 7 years |
| Document Retention Policy | Configurable per template |
Confirm the target devices, browsers, and HSM or key storage methods before rolling out certificate-enabled signing.
Testing across actual user environments ensures certificate prompts, key access, and signing interactions behave predictably before production use, reducing signer friction and support requests.
A hospital requires PKI-backed signatures for provider contracts to ensure signer identity and document integrity.
Resulting in clearer compliance with HIPAA record authentication and audit readiness.
A regional bank uses certificate-based signing for closing packages to cryptographically secure borrower signatures.
Leading to faster audits and demonstrable chain-of-custody for signed loan files.
| Feature | signNow | DocuSign |
|---|---|---|
| Certificate issuance support | External CA integration | External CA integration |
| Certificate-based signing | ||
| Bulk certificate signing | ||
| Native Google Drive signing |
| Plan Type | signNow (Recommended) | DocuSign | Adobe Sign | HelloSign | PandaDoc |
|---|---|---|---|---|---|
| Starter Monthly Cost | From $8 per user per month | From $10 per user per month | From $12 per user per month | From $15 per user per month | From $19 per user per month |
| Business/Team Pricing | Team plans with multi-user seats and admin controls | Team plans with advanced admin features | Business plans bundled with Acrobat | Small business focused plans | Sales/proposal focused team plans |
| Enterprise/Advanced Plan | Custom enterprise pricing with compliance options | Extensive enterprise controls and integrations | Enterprise licensing via Adobe enterprise agreements | Enterprise APIs and SSO available | Enterprise plan with CRM integrations |
| API Access Included | Available with developer-friendly pricing | API tiers available for developers | API included with enterprise subscriptions | API access on paid tiers | API available on higher tiers |
| HIPAA Compliance Option | Business Associate Agreement available on applicable plans | Offers BAA for eligible customers | BAAs available through Adobe enterprise | BAA available upon request | BAA available on enterprise agreements |
Generate, perform, and maintain workflows of any complexity, electronically from virtually anywhere. Scalable eSignature features allow you to exchange documents with the right people in the correct sequence and define roles for every recipient. Stream document workflows faster and easier than ever before.
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