Setting a scan guest default produces consistent capture behavior for in-person signings, reduces signer confusion at kiosks or front desks, and helps ensure required documentation is attached automatically to transactions for compliance and records management.
IT Administrators configure the scan guest default at the account or group level, test device compatibility, and set capture parameters such as camera resolution and OCR options. They also manage access controls and ensure the setting aligns with organizational security policies and retention rules.
Front Desk Clerks interact with the feature daily, guiding guests through the scanning flow and verifying that attachments are captured correctly. They rely on defaults to minimize training and reduce repeated manual steps during busy in-person signing periods.
Organizations that manage frequent in-person signings use this setting to simplify capture and maintain consistent transactional records.
After deployment, teams report fewer manual steps and clearer audit artifacts when the default behavior is defined and enforced across devices.
Automatically invokes the device camera for guest signings, streamlining the flow so users do not need to manually upload images. This reduces steps and standardizes how documents are collected during in-person sessions.
Applies optical character recognition to captured images to extract text for indexing, searches, and verification. Administrators can toggle OCR to suit privacy and accuracy requirements for different document types.
Defines which captures are attached to the envelope and whether scans are stored as separate evidence files or merged with the signed document. This helps maintain consistent records for audits.
Applies automatic cropping, de-skewing, and contrast adjustments to improve readability and reduce manual editing before documents are used in workflows or retained for compliance.
| Setting Name | Configuration |
|---|---|
| Scan Mode Default | Auto camera |
| OCR Enabled | Optional |
| Attachment Storage | Envelope evidence |
| Image Quality | Medium-high |
| Retention Policy | 90 days or custom |
The scan guest default feature works on modern iOS and Android devices and desktop browsers that support camera access through WebRTC.
For kiosk or tablet deployments, test the complete signing and capture flow on the target hardware and network conditions; captive portals, restricted camera permissions, or older browsers can prevent automatic capture from functioning correctly.
At patient intake, staff enable automatic document capture to register insurance cards and IDs quickly
Resulting in more accurate patient records and easier HIPAA-compliant audits.
Closing agents use a kiosk with a defined scan guest default to collect signed documents and government IDs
Leading to clearer audit trails and reduced post-closing corrections.
| Criteria | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| In-person signing support | |||
| Automatic camera capture | Limited | ||
| Kiosk mode available | |||
| Mobile OCR integration | Optional | Third-party | Optional |
| Plan or Feature | signNow (Recommended) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Free trial availability | Yes, short trial | Yes, trial | Yes, trial | Yes, trial | Yes, trial |
| Starting monthly cost | Starting at $8/user/month | Standard tier higher | Individual plans from mid-range | Mid-range pricing | Mid-range pricing |
| Per-user licensing model | Per-user or business | Per-user typical | Per-user typical | Per-user typical | Per-user typical |
| Enterprise options | Custom enterprise packages | Extensive enterprise plans | Enterprise licensing available | Enterprise plans available | Enterprise offerings |
| Support level | Email and priority support options | Tiered support SLA | Business-level support | Standard and paid support | Priority support available |
Create, execute, and manage workflows of any complexity, electronically from virtually anywhere. Scalable eSignature capabilities allow you to share documents with the right people in the correct order and define roles for each recipient. Execute document workflows faster and easier than ever before.
Optimize complex signing processes with airSlate SignNow’s powerful features to enhance your business. Control your automated eSignature workflows to ensure they're running at peak performance with instant notifications and reminders.
Bring teams together in a secure, shared environment. Manage documents, use form templates and notifications to create more efficient cross-organization collaboration. Free your employees from having to spend time on repetitive activities so that they can focus on valuable, business-critical tasks.
Run your projects with industry-leading integration. Collect Salesforce, Microsoft Teams, and SharePoint all in one business flow. Connect your software to a single system for endless possibilities and more productiveness.
Feel confident with the knowledge that your data is protected by the most up-to-date in encryption security. airSlate SignNow is GDPR and eIDAS certified and offers you transparence into your eSigning experience with court-admissible audit trails. Configure user access permissions and roles to manage who has access to what.
