Contact Management
Centralized contact lists with import/export support, field mapping, and group tags for facility locations and vendor lists that streamline recurring agreements and mass distribution.
signNow produces ESIGN- and UETA-compliant electronic records suitable for most U.S. facility agreements, and supports additional compliance configurations such as HIPAA-ready workflows and FERPA-aware handling where applicable.
Oversees contract lifecycle, assigns templates to site teams, and reviews audit logs for compliance. Uses contact groups to segment vendors and site contacts, and reviews billing implications when adding seats or enabling enterprise features.
Defines retention policies, confirms BAAs for HIPAA-handled records, and audits role permissions. Reviews executed document audit trails and ensures templates meet regulatory requirements across the facility portfolio.
Centralized contact lists with import/export support, field mapping, and group tags for facility locations and vendor lists that streamline recurring agreements and mass distribution.
Multi-tenant organization support with sub-accounts and hierarchical teams to reflect facility portfolios, manage billing scopes, and separate compliance domains across sites.
Granular permissions for admins, managers, and signers that restrict document visibility, editing rights, and template management to comply with facility governance policies.
Bulk Send capability for mass distribution of identical documents to many recipients, tracking each envelope separately for reporting and signature completion rates.
Comprehensive, tamper-evident audit logs capturing signer events, IP addresses, timestamps, and document versions to support facility compliance audits.
Prebuilt connectors and an API surface for common facility systems such as CRMs, document storage, and single sign-on providers for streamlined workflows.
Embed signing and template creation with Google Drive and Google Docs to prepare facility agreements directly from the document editor and save signed copies back to Drive with consistent naming.
Two-way contact synchronization with CRM systems keeps facility contact lists up to date and allows document activity to be logged against facility accounts for auditability.
Automatic saving of executed documents to cloud storage locations to support retention policies and reduce manual filing across facility locations.
A REST API for embedding signature flows, automating document creation, and integrating with ticketing or facilities management platforms for end-to-end automation.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours; three reminders |
| Signing Order Enforcement | Sequential or parallel routing |
| Retention Archive Location | Cloud storage bucket |
| Webhook Notifications | Enable for status updates |
| Auto-tagging Rules | Apply facility and contract tags |
signnow supports modern browsers, iOS and Android apps, and integrates with desktop workflows to serve facility teams across devices.
For facility environments with locked-down devices or custom IT policies, verify browser and app versions with your IT department and confirm any required network allowances or proxy settings.
A mid-size facilities team automated recurring vendor renewals across ten sites with templated agreements and reminders
Resulting in clearer contract status across sites and fewer lapses in service
A hospital facilities group centralized contractor onboarding forms and COI collection using contact groups and required fields
Leading to faster onboarding and consistent compliance documentation
| Criteria | signNow Recommended | Insightly | Paper |
|---|---|---|---|
| Native eSignature support | Limited | ||
| Bulk Send capability | Manual | ||
| HIPAA-ready options | Manual | ||
| API for embedding |
7 years
10 years
Daily incremental backups
24 hours
Until resolution
| Plan/Feature | signNow Recommended | Insightly | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price (per user) | $8–$10 billed annually | $29 | $10–$25 | $14–$30 | $19 |
| Bulk send availability | Included on business plans | Not native | Add-on or higher tier | Included on many plans | Included on business plans |
| API access | Available on business plans | Available with CRM tiers | Available with developer account | Available with enterprise | Available with enterprise |
| HIPAA compliance options | Business-tier configuration | Not available | Available with BAA | Available with BAA | Available with BAA |
| Enterprise support & SSO | Included on enterprise plans | Available | Available | Included | Included |