eSignature
Legally binding electronic signatures with configurable signing order and role-based fields to capture carrier and consignee approvals for shipping agreements and delivery confirmations.
Comparing signNow and Apptivo for shipping helps logistics teams choose the solution that minimizes manual paperwork, reduces transit delays, and ensures legally valid signatures within U.S. regulatory frameworks while balancing integration and cost considerations.
A shipping manager uses signNow to standardize carrier contracts, deploy team templates, and track signature status across the operation. They rely on audit trails for dispute resolution and integrate signed documents into ERP and billing systems to close financial workflows.
Customer service representatives use eSign workflows to obtain quick customer approvals for delivery exceptions or returns, attach signed confirmations to CRM cases, and reduce phone-based verification steps while maintaining a clear paper trail for compliance.
Legally binding electronic signatures with configurable signing order and role-based fields to capture carrier and consignee approvals for shipping agreements and delivery confirmations.
Reusable templates for bills of lading, carrier contracts, and customs forms that reduce preparation time and ensure consistent field placement across shipments.
Bulk Send to distribute identical documents like shipment notices or multi-party acknowledgements to many recipients with tracking for each envelope.
Native and API integrations to popular CRMs and shipping systems that enable automated document generation, pre-filled fields, and status updates tied to customer or shipment records.
Detailed audit logs recording signer IP, timestamps, authentication method, and document history to support dispute resolution and compliance requirements.
Role-based permissions, team templates, and folder-level controls to ensure only authorized staff can send, edit, or download sensitive shipping documents.
Direct integration to import and convert Google Docs into signable templates, preserving formatting and enabling collaborative template editing before sending to carriers or customers.
Pre-built connectors and API endpoints allow automatic population of shipment, customer, and carrier fields from CRM systems, reducing manual data entry and synchronizing signed documents back to records.
Cloud storage connectors let you archive signed documents into Dropbox folders automatically and apply folder-level permissions for shared access across logistics teams.
Team templates, conditional fields, and version control support large-scale reuse for common shipping forms while maintaining consistency and auditability across users.
| Workflow Configuration Setting Name Header | Default configuration setting example value |
|---|---|
| Reminder Frequency Email Notification Setting | 48 hours after initial send, repeat once |
| Signature Order and Routing Setting | Sequential routing for carrier then consignee |
| Document Retention and Archiving Setting | Archive signed PDFs to cloud storage daily |
| Authentication and Verification Setting | Email plus SMS code for high-value shipments |
| Notification and Status Update Setting | Push updates to CRM on completion |
signNow supports current desktop and mobile browsers, native iOS and Android apps, and APIs for server-side integration to meet varied device requirements.
Ensure your environment meets modern TLS and browser update standards, and coordinate API keys and firewall allowances for secure connections between shipping systems and the eSignature provider.
A logistics manager prepares a standardized carrier contract and attaches required insurance and compliance fields
Leading to faster carrier onboarding, fewer signature errors, and reduced cycle time for contract approval.
A driver uses a mobile device to present a delivery receipt for signature at customer site
Resulting in immediate proof of delivery availability for billing, faster dispute resolution, and improved visibility across operations.
| Feature Comparison Criteria Table Header | signNow (Recommended) | Apptivo for Shipping | Paper |
|---|---|---|---|
| Legally binding signatures | Depends | ||
| Audit trail details | Detailed logs | Basic logs | Minimal |
| CRM integration | Native and API | CRM connectors available | None |
| Mobile offline signing | Limited |
Seven years recommended for contractual shipping records
Two to seven years depending on customer agreements
Daily incremental backups with weekly full snapshot
Quarterly access reviews for sensitive documents
Ensure signed PDFs and audit logs export within 48 hours
| Plan Comparison Header | signNow (Recommended) | Apptivo for Shipping | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|---|---|
| Entry-level plan overview | Individual plan for single user eSignature access | Basic CRM+apps with eForms | Single-user eSignature focused plan | Acrobat-integrated signing plan | Sales document eSignature and tracking plan |
| Typical starting price | Starts at $8 per user per month for core eSignature | Starts at $10 per user per month for small teams | Starts at $10 per seat per month | Starts at $12 per user per month | Starts at $19 per user per month |
| Included user limits | Small-team tiers scale by user seat count and document volume | Flexible user licensing within Apptivo plans | User-based licensing with enterprise options | User and enterprise licensing options | User-based plans with document limits |
| Signature and workflow features | eSignature, templates, Bulk Send, API calls included by plan tier | eSign and basic workflows available | Extensive enterprise workflow features | Integrated Adobe document workflows | Template and approval workflows included |
| Free trial and onboarding | Free trial and online setup materials, API docs included | Free trial with guided setup | Trial available with onboarding options | Trial included for Creative Cloud customers | Free trial and setup resources available |