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Administrative Services Agreement with Physicians

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Administrative Services Agreement with Physicians

Agreement made on the day of , 20, between ,

of ,

referred to herein as Physician, and , a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as .

Whereas, is an organization created to provide administrative and billing services to physicians’ practices;

Whereas, Physician desires to contract with to obtain the administrative and billing service provided by to physicians;

Now, therefore, for and in consideration of the mutual covenants contained in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. Services.

shall act as the billing agent on Physician’s behalf. Provided that Physician is not in breach of this Agreement, agrees, during the Term (as defined in Paragraph 4), to perform the following services:

A. Prepare medical bills for services provided to patients by Physician described and submitted to ;

B. Submit (electronically or via the United States mail) medical bills to the Payer designated by Physician.

C. Submit medical bills to Physician’s patients (up to times over days) and follow-up in writing or by phone on unpaid medical bills to obtain payment. All such services are referred to as Billing Services in this Agreement. All contacts with Physician’s patients shall be done courteously, professionally, and in full compliance with the Federal Fair Debt Collection Act, and applicable state law.

2. Billing Obligations.

A Physician will ensure billing information submitted by Physician will be logged and preserved in original form as a transaction record, and all diagnostic and service codes submitted by Physician in service records will be faithfully reproduced, without code changes in submitted claims. Acme will screen Physician submitted patient service records and return (or correct where practical) said records with missing data and/or information in error to Physician for correction prior to conversion to a claim and submittal to the Payer.

B. Physician will submit claims on a timely basis, with the majority of claims and patient statements to be submitted within hours of receipt of client service information (or such service information as correct).

C. Both Physician and shall comply with all applicable laws in the performance of this Agreement.

3. Physician Obligations.

Under Federal law, both Physician and are held accountable for accurate and truthful information submittal in Medicare and Medicaid claims. In addition to Physician’s other obligations under this Agreement, Physician shall:

A. Deliver current, complete, accurate and truthful billing information to using Software in a form approved by .

B. Establish and maintain at Physician’s sole cost an account with the Bank for deposit of payments against medical bills processed by and to maintain a balance in the account sufficient to pay the Fees pursuant to Draw Request;

C. Pay all fees due hereunder as and when due;

D. Execute documents as necessary to authorize Payer to deliver payment and/or reimbursement information to in connection with medical bills processed by ; and

E. Comply with all applicable laws in the performance of this Agreement.

4. Term.

The initial Term of this Agreement shall commence on the date of this Agreement set forth above, and unless earlier terminated as provided herein, shall continue thereafter for a period of one year. Upon expiration of the initial Term or renewal Term, as applicable, the Agreement shall renew for additional, consecutive renewal Terms of one year, unless either Party notifies the other Party to the contrary in writing at least days prior to the end of the then current Term.

5. Fees.

shall charge, and Physician agrees to pay to the following fees as set forth herein:

A. An initial and one-time fee of $ for setting up the account upon execution of this Agreement;

B. A monthly fee of $ payable on or before the day of each month; and

C. If the number of medical bills processed by Acme exceeds in any month, a sum equal to % of the medical bills. Invoices based on this amount shall be paid within days after receiving invoice for such services. Physician shall be solely responsible for all state, local and federal taxes (excluding income taxes) on payments received from medical bills generated by .

6. Disclaimer of Warranty.

THIS IS A SERVICES AGREEMENT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL SERVICES ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND ANY WARRANTIES WHICH MAY ARISE FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.

7. Limitation of Liability.

THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF AND THE RIGHTS, CLAIMS, AND REMEDIES OF PHYSICIAN SPECIFICALLY SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE. EXCEPT FOR LIABILITY IN CONNECTION WITH THE TERMS AND CONDITIONS HEREIN, NEITHER PARTY SHALL HAVE ANY LIABILITY TO THE OTHER FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM THE PERFORMANCE OR NONPERFORMANCE OF THIS AGREEMENT OR ANY ACTS OR OMISSIONS ASSOCIATED THEREWITH OR RELATED TO THE USE OF ANY ITEMS OR SERVICES FURNISHED HEREUNDER, WHETHER THE BASIS OF THE LIABILITY IS BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), STATUTES, OR ANY OTHER LEGAL THEORY. IN NO CASE SHALL LIABILITY IN CONNECTION WITH THIS AGREEMENT EXCEED THE AMOUNT OF THE FEES PAID BY PHYSICIAN CUSTOMER HEREUNDER DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM BY PHYSICIAN.

8. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

9. Right to Perform Defaulting Party’s Obligations

If either party fails to perform any act required of the party by this Agreement, within days written notice delivered to defaulting party at the address set forth above, the other party may perform such acts without waiving or releasing the defaulting party from the defaulting party’s obligations under this Agreement, and without providing further notice or making further demands on the defaulting party. Any sums paid or necessary costs and expenses incurred by the non-defaulting party in connection with the performance of such acts shall be payable to the non-defaulting party on demand.

10. Waiver

A party's waiver of a breach of any term of this Agreement shall not constitute a waiver of any subsequent breach of the same or another term contained in the Agreement. A party's subsequent acceptance of performance by the other party shall not be construed as a waiver of a preceding breach of this Agreement other than failure to perform the particular duties so accepted.

11. Choice of Law

This Agreement shall be governed by, and constructed in accordance with, the law of the United States and the State of .

WITNESS our signatures as of the day and date first above stated.

INC.

__________________________ By__________________________

Physician (Name and Office in Corporation)

Enter text✕

What the Administrative Services Agreement with Physicians Is

The Administrative Services Agreement with Physicians is a contractual arrangement where a medical group, hospital, or management company provides non-clinical administrative functions to one or more physicians or physician practices. Typical administrative tasks include billing, credentialing, human resources, regulatory compliance, scheduling, and facility management. The agreement defines responsibilities, fee arrangements, performance standards, data-sharing protocols, term and termination rights, confidentiality, indemnification, and dispute resolution. It is used to separate clinical decision-making from business operations while ensuring continuity of services, compliance with healthcare laws, and clear allocation of financial and operational risk.

Why a Clear Administrative Services Agreement Matters

A well‑crafted Administrative Services Agreement clarifies operational roles, formalizes compensation for administrative tasks, reduces regulatory risk, and preserves physician autonomy over clinical decisions while aligning expectations between clinical and administrative parties.

Why a Clear Administrative Services Agreement Matters

Who Typically Uses This Agreement and Why

This agreement is commonly used by healthcare organizations to document administrative relationships and financial terms outside direct patient care.

  • Hospitals and health systems managing employed and independent physicians in multiple locations.
  • Physician practice groups outsourcing billing, credentialing, and human resources tasks.
  • Independent physicians contracting with management companies for non-clinical back-office services.

Carefully identify the contracting parties and confirm compliance obligations before execution to avoid operational or regulatory gaps.

Core Elements to Include in the Agreement

The agreement should include clearly defined services, compensation, term, termination, data handling, insurance, and dispute resolution tailored to physician practice operations.

Services Scope

Detail specific administrative functions (billing, credentialing, HR, IT, scheduling, collections), performance metrics, response times, and any excluded clinical activities to limit scope creep and preserve clinical autonomy.

Compensation

Specify method (fixed fee, percentage of collections, per-provider fee), billing timing, payment reconciliation, audit rights, and adjustment mechanisms for changes in volume or payer mix.

Term & Termination

Set initial term, renewal conditions, termination for cause or convenience, cure periods, transition assistance obligations, and continuity plans for patient records and billing to avoid service interruption.

Data & Privacy

Include PHI handling rules, access controls, breach notification timelines, Business Associate Agreement obligations under HIPAA (45 CFR §164), encryption standards, and permitted uses and disclosures.

Compliance & Licensure

Require adherence to federal and state healthcare laws, Medicare and Medicaid billing rules, Stark and Anti-Kickback considerations, credentialing obligations, and processes for reporting adverse actions to licensing boards.

Liability & Indemnification

Allocate responsibility for malpractice, errors in billing, cybersecurity incidents, and third-party claims; specify insurance minimums, indemnity scope, defense obligations, notice requirements, and limits of liability, including survival periods.

Step-by-Step: Prepare and Execute the Agreement

Follow these steps to prepare, review, and execute the Administrative Services Agreement with Physicians securely and in compliance with applicable law.

  • 01
    Draft Agreement: Define services, fees, term, and data protections.
  • 02
    Legal Review: Confirm HIPAA, Stark, and state law compliance.
  • 03
    Signatory Approval: Obtain corporate resolution and signatory authorization documents.
  • 04
    Execution & Retention: Sign, distribute copies, and store per retention policy.

Digital Workflow Configuration for eSignature Execution

Configure your digital workflow for secure routing, signer authentication, and audit trail capture when using an eSignature platform.

Workflow Field Name and Description Configuration
Document Signing Order and Routing Rules Sequential or parallel routing based on roles.
Signer Authentication and Verification Level Choose email, SMS code, or knowledge-based authentication.
Template Fields and Conditional Logic Settings Reusable templates with conditional required fields to reduce errors.
Audit Trail Capture and Retention Settings Record timestamps, IPs, and signer actions; retain per policy.

Platform Capabilities and Integration Considerations

Choose integrations, file formats, and security controls compatible with healthcare workflows and compliance obligations, including EHR and billing systems.

  • Integrations: Salesforce, NetSuite, EHR integrations supported.
  • File Formats: PDF, DOCX, and editable templates.
  • Security: TLS and AES-256 encryption.

How Document Routing and Completion Typically Works

The typical routing process shows how documents move from preparation to signed completion with secure authentication and an immutable audit trail.

  • Upload Document: Sender uploads agreement and selects template fields.
  • Add Signers: Enter signer roles, emails, and signing order.
  • Authenticate Signer: Authenticate by email link, SMS, or KBA.
  • Complete & Archive: Signed copies and audit reports delivered and stored.

Security and Compliance Features to Verify

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest.
Certifications: SOC 2 Type II, ISO 27001, PCI DSS.
HIPAA: BAA available for PHI processing.
21 CFR: Compliant with 21 CFR Part 11 controls.
Access Controls: Role-based access and SSO options.
Audit Trail: Detailed timestamps, IPs, and activity logs.

Common Preparation Mistakes to Avoid

  • Failing to define excluded services or clinical decisions leads to disputes over responsibilities and can cause interruptions in patient care and billing reconciliation.
  • Using vague compensation terms such as 'reasonable' or 'market' without clear formulas creates auditing challenges and increases the likelihood of payment disputes.
  • Neglecting to include a Business Associate Agreement when PHI is shared exposes parties to HIPAA enforcement actions and mandatory breach notifications.
  • Failing to plan a transition period or data handoff on termination causes patient continuity gaps, delayed claims, and increased operational costs.

Primary Legal and Financial Risks

HIPAA Violation: Civil penalties and corrective action.
False Claims: Potential treble damages and fines.
Stark/AKS Risk: Civil penalties and exclusion from programs.
Breach of Contract: Damages, injunctive relief, transition costs.
Credentialing Errors: Payment denials and recoupments.
Data Loss: Regulatory fines and reputational harm.

Key Contract Dates and Notice Windows

Key deadlines relate to effective date, renewal notice windows, termination notice, transition assistance timelines, and periodic compliance reviews.

Effective Date and Agreement Commencement Date:

Begin services on stated MM/DD/YYYY; verify pre-existing obligations.

Renewal Conditions and Notice Period Requirements:

Provide notice 30 to 90 days before automatic renewal.

Termination for Convenience and Notice Requirements:

Typically 30 to 120 days' written notice depending on contract terms.

Transition Assistance and Records Transfer Timelines:

Specify 60 to 180 days to transfer records and billing systems.

Compliance Review and Audit Frequency Schedule:

Schedule annual audits and ad hoc reviews after material changes.

eSignature Vendor Pricing and Feature Snapshot

Compare common eSignature vendor plans and core features relevant to executing Administrative Services Agreements with Physicians.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes (premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real-World Examples of Administrative Agreements in Use

Two examples show how Administrative Services Agreements with Physicians work in practice with eSignature-enabled workflows and compliance controls.

Optica Ventures, COO

Optica Ventures adopted digital signing for administrative contracts to streamline operations and reduce processing time across multiple vendors.

  • Interface was simple and easy-to-use.
  • The COO reported improved turnaround for vendor agreements and customer-facing forms while maintaining compliance controls, reduced manual handling, and created a centralized archive for audit.

Fertility Centers of Illinois, Founder

Fertility Centers of Illinois integrated eSignature into its administrative workflows to accelerate contract execution and improve security for patient-related agreements.

  • API integration delivered flexibility and format control.
  • The founder noted responsive support and reliable compliance features, enabling secure signature capture across devices, faster vendor onboarding, and a consistent audit trail for regulatory and internal review purposes during busy clinical operations.

FAQs: Execution, Signing, and Compliance Questions

Answers to common questions about executing, signing, and enforcing Administrative Services Agreements with Physicians, including eSignature and compliance points.


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