Advertising Effectiveness Study
Agreement for advertising services made on the ________________ (date) ,
between ______________________ (Name of advertiser) , a corporation organized
and existing under the laws of the state of ______________, with its principal office
located at ____________________________________________________________
_____________ (street address, city, state, zip code) , referred to herein as Client ,
and _____________________ (Name of Consultant) , a corporation organized and
existing under the laws of the state of _____________, with its principal office located
at __________________________________________________________________
________ (street address, city, state, zip code) , referred to herein as Consultant .
Whereas, Advertiser designs, constructs, and implements advertising
campaigns; and
Whereas, Advertiser desires to determine the effectiveness of an advertising
campaign; and
Whereas, Consultant desires to conduct a marketing research survey to
determine the advertising effectiveness of Advertiser's campaign;
1. Project Identification
Advertiser presently represents _________________ (name of client) as one
of Advertiser's accounts, and has responsibility for the design, implementation, and
conduct of the total advertising campaign for _____________________ (name of
product) , a product of Advertiser's client. Advertiser has had this account and
responsibility for a period of ______ months, and has reason to question the total
effectiveness of the advertising campaign. Advertiser desires that a marketing
research survey be conducted by a qualified firm to determine the effectiveness and
acceptability of the advertising campaign. Consultant has had ______ (number) years
experience in designing, conducting, and reporting on consumer opinion and attitude
surveys, including ______ (number) surveys to determine advertising acceptability
and effectiveness on consumers. Consultant proposes to design, conduct, and report
the results of a survey for Advertiser.
2. Objectives of Project
The general objectives of the project are to:
1. Design a consumer attitude survey for measuring reaction to the
advertisements,
2. Test the survey for validity,
3. Select and train survey personnel,
4. Administer the survey for Advertiser,
5. Collect, organize, and interpret the results of the survey, and
6. Present the results to Advertiser, with application and interpretations of
findings.
The specific objective of the project is for Consultant to assist Advertiser in
determining if Advertiser's advertising campaign is effective, and if not, to ascertain
and recommend probable corrective measures to Advertiser for increasing the
effectiveness of the advertising.
3. Procedural Planning
A. Consultant has considered the aspects of operations, costs, and
reliability in determining the exact definition and extent of the survey to be
performed for Advertiser. The results of this procedural planning have
determined the complete scope of the survey to be performed for the available
funds.
B. Consultant shall develop questionnaire forms to be used in three specific
types of interviewing to be conducted, consisting of questionnaires by mail,
telephone interviews, and personal interviews. Interviews by mail shall be
conducted using a sample size of _____ (number) , to be selected at random
from _______________________________ (source of mail samples) .
C. Follow-up interviews with nonresponsive parties shall be conducted by
field survey teams engaged in personal interviews by administering the mail
interview questionnaires in person. Interviews by telephone shall be conducted
using a sample size of ______ (number) , to be selected at random from
________________________________ (source of telephone samples) .
Follow-up interviews with nonresponsive parties shall be conducted by repeat
telephone calls conducted by telephone survey personnel. Personal interviews
shall be conducted by field personnel using a sample size of ______ (number) ,
to be selected at random from _____________________________ (source of
personal interview samples) . Follow-up interviews with nonresponsive parties
shall be conducted by field personnel using the personal survey interview
questionnaire.
D. Validation procedures for each of the above three questionnaires shall
be commenced _________________ (date) , and proceed for ______
(number) days. Consultant shall complete all questionnaire redesign and
verification by _______________ (date) . Administration of the questionnaire
testing of all three samples shall begin _______________ (date) , and shall be
concluded on or before ________________ (date) . All data shall be supplied to
Consultant from interviewers as received.
E. Consultant presently has all personnel necessary to conduct the full
survey. The number, titles, and qualifications of the personnel are listed in
Exhibit A, which is attached to this Agreement.
F. The total cost for the proposed survey to be performed by Consultant is
estimated to be $__________ which $____________ represents contingency
expenses as follows: (description of contingency expenses) ____________
______________________________________________________________ .
These costs do not include the costs of services to be furnished by a computer
firm (Associate) for the compilation and printing of survey results.
4. Parties to Proposal
In addition to Consultant, the services of Associate are contemplated in
providing computer programming, machine time, and tabulations for formatting and
compiling the results of the three surveys. The computer firm shall be an associate of
Consultant, and shall receive all information and instructions from Consultant, but shall
prepare a separate proposal and enter a separate contract with Advertiser for
Associate's services.
5. Data Collection Services
The data essential to the compilation of consumer attitudes toward Advertiser's
advertising campaign shall be collected by Consultant from the results of
administering the three questionnaires to consumers, from media records of the
number and frequency of advertisements and the attitude surveys compiled by the
media, from Advertiser's records of comparable campaigns and results, from
Advertiser's clients by use of Advertiser's sales records, and by application of
recognized statistical principles to the accumulated data.
6. Data Collection Research
The data collected shall be analyzed both qualitatively and quantitatively for
significance to the specific purpose of the survey. The data shall be reported to
Associate in all categories necessary to give a complete computer analysis of the data
by all significant categories. Consultant shall inspect and edit all results received from
the questionnaires and verify that accurate data is entered into the computer.
Consultant shall review computer printouts to insure that all categories of data are
being reported, and, if required, notify Associate of necessary computer programming
format changes.
7. Organization of Data
A. Consultant shall organize the collected data enabling Consultant to
obtain from Associate computer printouts extracting and reporting all categories
of resulting information and allowing Consultant to interpret the results from the
printouts. Computer input data shall be examined to select only that information
relative to the specific objective of the survey.
B. Consultant shall examine all collected data for relevance, reliability, and
practicability, and only use that data meeting these three criteria in preparation
of computer input sheets.
C. Consultant shall classify and arrange all data received from Associate for
presentation to Advertiser in a manner that will facilitate an understanding of
the computer printout data by Advertiser.
D. Consultant shall analyze the data to determine all relationships between
the data obtained, such as correlations, and shall apply statistical techniques to
the analysis to verify authenticity and accuracy of the analysis. Any relevant
correlations established as a result of the survey shall be included in the
presentation, even if they were not originally projected or anticipated as a
product of the survey.
E. Consultant shall be responsible for selecting the specific data to be
included in the final presentation to Advertiser and for developing a listing of all
sources, authorities, and references used by Consultant in arriving at the
conclusions.
8. Interpretation of Data
A tentative set of conclusions shall be formulated by Consultant from the data
output of Associate. These tentative conclusions shall be drawn to either support or
refute the specific objective of the survey, and thus shall be directed at proving or
disproving the effectiveness of the advertising campaign. The tentative conclusions
shall be tested by a comparison of the results with known possible alternatives, and
final conclusions shall be prepared on confirmation that the tentative conclusions have
been properly revised as necessary or on confirmation that the tentative conclusions
are valid.
9. Presentation of Results
Consultant shall be responsible for determining the method of presentation of
the final report, the preparation and accuracy of the report, and a final presentation of
the report to Advertiser on or before _________________ (date) .
10. Application of Results
Associate shall assist Consultant in the preparation of all output data necessary
to assist Advertiser in applying the survey data to a determination of the effectiveness
of the advertising campaign. Additionally, the data shall be presented in any beneficial
sequence that may depict either potential strengths or weaknesses in the advertising
techniques currently used by Advertiser.
11. Governing Law
This Agreement shall be governed by, construed, and enforced in accordance
with the laws of the State of ______________.
12. Notices
Any notice provided for or concerning this Agreement shall be in writing and
shall be deemed sufficiently given when sent by certified or registered mail if sent to
the respective address of each party as set forth at the beginning of this Agreement.
13. Mandatory Arbitration
Any dispute under this Agreement shall be required to be resolved by binding
arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each
party shall select one arbitrator and both arbitrators shall then select a third. The third
arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by
the rules of the American Arbitration Association then in force and effect.
14. Compliance with Laws
In performing under this Agreement, all applicable governmental laws,
regulations, orders, and other rules of duly-constituted authority will be followed and
complied with in all respects by both parties.
WITNESS our signatures as of the day and date first above stated.
_________________________ ______________________
( Name of Advertiser) (Name of Consultant)
By:____________________________ By:______________________________
_________________________ ________________________
(P rinted Name & Office in Corporation) (P rinted Name & Office in
Corporation)
_________________________ ________________________
(Signature of Officer) (Signature of Officer)
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