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LSTA 2008 Annual Report Washington State Program Report Summary Fiscal Year 2008 Version: 2 Allotment: $3,328,627 Total Projects: 118 Total LSTA Funds Expended: $3,328,627 Statewide Partnership Exemplary OBE-Related Project # / % 29 / 25% 82 / 69% 6 / 5% 1 / 1% LSTA Funds $ / % $2,254,935 / 68% $1,792,905 / 54% $410,467 / 12% $30,165 / 1% Public Library Grants Number of Libraries Submitting: 33 Number of Applications: 55 Total Requested: $662,684 Parent Libraries Receiving 0 Grants: Parent Number of Grants 0 Funded: Total Libraries Receiving 24 Grants: Total Number of Grants 35 Funded: Total Awarded: $557,169 Child Libraries Receiving 23 Grants: Child Number of Grants 34 Funded: Parent/Child Total Awarded: $214,892 Single Libraries Receiving 1 Grants: Single Number of Grants 1 Funded: Single Total Awarded: $342,277 School Library Grants Number of Libraries Submitting: 74 Number of Applications: 93 Total Requested: $733,269 Parent Libraries Receiving 0 Grants: Parent Number of Grants 0 Funded: Single Libraries Receiving 0 Grants: Single Number of Grants 0 Funded: Single Total Awarded: $0 Total Libraries Receiving 36 Grants: Total Number of Grants 36 Funded: Total Awarded: $288,143 Child Libraries Receiving 36 Grants: Child Number of Grants 36 Funded: Parent/Child Total Awarded: $288,143 LSTA 2008 Annual Report Academic Library Grants Number of Libraries Submitting: 9 Number of Applications: 9 Total Requested: $84,137 Parent Libraries Receiving 0 Grants: Parent Number of Grants 0 Funded: Total Libraries Receiving 9 Grants: Total Number of Grants 9 Funded: Total Awarded: $81,050 Child Libraries Receiving 9 Grants: Child Number of Grants 9 Funded: Parent/Child Total Awarded: $81,050 Single Libraries Receiving 0 Grants: Single Number of Grants 0 Funded: Single Total Awarded: $0 Special Library Grants Number of Libraries Submitting: 4 Number of Applications: 4 Total Requested: $38,730 Parent Libraries Receiving 0 Grants: Parent Number of Grants 0 Funded: Total Libraries Receiving 2 Grants: Total Number of Grants 2 Funded: Total Awarded: $29,380 Child Libraries Receiving 2 Grants: Child Number of Grants 2 Funded: Parent/Child Total Awarded: $29,380 Single Libraries Receiving 0 Grants: Single Number of Grants 0 Funded: Single Total Awarded: $0 Multi-Type Library Grants Number of Libraries Submitting: 0 Number of Applications: 0 Total Requested: $0 Parent Libraries Receiving 0 Grants: Parent Number of Grants 0 Funded: Total Libraries Receiving 0 Grants: Total Number of Grants 0 Funded: Total Awarded: $0 Child Libraries Receiving 0 Grants: Child Number of Grants 0 Funded: Parent/Child Total Awarded: $0 LSTA 2008 Annual Report Single Libraries Receiving 0 Grants: Single Number of Grants 0 Funded: Single Total Awarded: $0 SLAA Library Grants Number of Libraries Submitting: 1 Number of Applications: 22 Total Requested: $2,599,097 Parent Libraries Receiving 1 Grants: Parent Number of Grants 6 Funded: Total Libraries Receiving 1 Grants: Total Number of Grants 36 Funded: Total Awarded: $2,372,885 Child Libraries Receiving 1 Grants: Child Number of Grants 17 Funded: Parent/Child Total Awarded: $937,762 Single Libraries Receiving 1 Grants: Single Number of Grants 13 Funded: Single Total Awarded: $1,435,123 Section 2 | OBE Summary Q1: What progress did you make in implementing OBE during this reporting period? The two primary projects for which OBE was being used ended with reporting on 2007 funding. The Washington State Catalog, Wayfinder, is one of three new projects identified within the LSTA 2008 - 2012 Five-Year Plan for evaluation. This project is only now moving forward in any substantial way. The Collaborative Summer Library Program is the second of three projects identified for evaluation. It has become apparent that the method for measuring the impact of the Collaborative Summer Library Program will need to change. The original idea outlined within the LSTA Five-Year Plan of measuring the change in the number of minutes that children read as part of the program is not workable. Libraries throughout the state collect a variety of summer reading data related to individual levels of participation which is not uniform and consistent. A number of libraries are not collecting this type of data. However, measurement of the change in the number of children participating in summer reading programs is being tracked and the first preliminary results are now available as discussed in the next OBE section. The Washington State Library will track the effect of its training. This is the third project identified for evaluation. Two basic questions were identified: 1) Were you able to incorporate the training into your daily work? 2) Were you able to work more effectively because of the training? Training information is being compiled. The preliminary results are discussed in the next OBE section. Q2: Briefly describe your state's results in meeting its identified OBE goal(s) this reporting period. 1. The Washington State Library will measure the impact of the Collaborative LSTA 2008 Annual Report Summer Library Program (CSLP), the national consortium to provide children with summer reading program materials through their public libraries. It was anticipated within the LSTA Five-Year Plan that the number of summer reading participants in Washington CSLP public libraries would increase by 3% per year. For those public libraries participating in the CSLP in both 2006 and 2008, the number of summer reading participants has increased just under 8% per year. This represents an increase in participants among these libraries of 22,973. 2. The Washington State Library will track the effect of its training. It was anticipated within the LSTA Five-Year Plan that at least two trainings would be presented through the Washington State Library each year. Of those who completed the courses and responded to the survey, 75% would rate the course relevant or highly relevant, as measured by the answers to two questions: • Were you able to incorporate the training into your daily work? • Were you able to work more effectively because of the training? Nine subjects for training were presented over the course of the year. Trainings were presented in multiple locations within Washington State. As examples of training results, two trainings are highlighted. Autism Awareness training was presented to 46 participants. When asked if the material was relevant to their job, 93% of survey respondents rated the training as a 4 or 5 where 1 indicates strongly disagree and 5 indicates strongly agree. A similar percentage indicated that they were now more comfortable dealing with autistic patrons at their library. Understanding the mysteries of the teenage brain and teens in the library were presented to over 200 participants. When asked if the material was relevant to their job, 91% of respondents rated the training as a 4 or 5 (1 indicates strongly disagree and 5 strongly agree). Project Code: 2008-WA-33185 Project Title: Project Number: C2C Supplemental (Connecting to Collections Supplemental) 7821 31 Library Name: Project Director: Washington State Library Rand Simmons Phone Number: Email: 360-570-5585 rand.simmons@sos.wa.gov Library Building: LSTA Funds Expended: Cash Match: $7,855 $ In Kind Contributions: Total Cost: $ $7,855 Number of Persons Served: 85 LSTA Purpose: State Goal: Library technology, connectivity, and services 1. Access to traditional/digital library resources IMLS Primary Performance Category: IMLS Secondary Performance Category: Sustain our cultural heritage Provide access to information, resources and ideas LSTA 2008 Annual Report Primary Users: Secondary Users: Library staff and volunteers, Statewide public Primary Services: Secondary Services: Cultural Heritage Programs Preservation Start Date: End Date: 4/1/2008 9/30/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: • The C2C Supplemental project (Connecting to Collections Supplemental) provided funding from the Washington State Library‘s state programs grant (Library Services and Technology Act) to augment and extend funding received through an IMLS National Leadership grant, Connecting to Collections. • The overarching goal of the Washington State Library‘s Connecting to Collections Grant, Preserving Washington‘s Cultural Heritage: Connecting Collections, was to create a statewide plan to preserve the collections of Washington‘s cultural organizations— libraries, museums, archives, historical societies, and similar institutions. Project Activities/Methods: • IMLS National Leadership grant, Connecting to Collections for $40,000 • Advisory Committee formed of representatives of Washington‘s cultural organizations • Initial conference held October 16-17, 2008, Tacoma, WA • Work groups prepared recommendations for the preservation plan • Second conference held May 21, 2009, Tacoma, WA • Consultant prepared preservation plan and final report Project Outputs: • 85 participants attended the initial C2C conference • 4 work groups, each with a leader and recorder, made recommendations for the final plan on a specific topic • 37 participants attended the second C2C conference; most had attended the first conference • Project web site: http://www.sos.wa.gov/library/libraries/c2c/ • Final consultant‘s report: http://www.sos.wa.gov/_assets/library/libraries/c2c/C2CFinalRpt.pdf • Washington Statewide Preservation Plan: http://www.sos.wa.gov/_assets/library/libraries/c2c/StatewidePlan.pdf Project Outcomes: Other Results: Anecdotal Info: • Project manager: April 2008–May 2009, Susan Barrett, Library Development program, Washington State Library • Project manager: June 2009–September 2009, Diane Hutchins, Preservation and Access program, Washington State Library Exemplary Reason: • To many individuals involved in this project the Connecting to Collection program was the first time that members of the library, museum, archive, historical society, and cultural organization communities had LSTA 2008 Annual Report come together for a single purpose, to create a statewide plan to preserve the state‘s cultural heritage. Members of the initial Advisory Committee represent this union: Diane Hutchins, Washington State Library, Preservation and Access; Erin Whitesel-Jones, Washington State Archives; Tamara Georgick, Washington State Historical Society; Gary Menges, University of Washington Libraries; Janda Volkmer, VicePresident, Washington Museum Association; Rayette Sterling, representing the Washington Library Association; and Jolena Tillequots, Yakama Nation Library • With only six month‘s lead the staff and advisory committee implemented an initial day and a half conference that brought together some 85 individuals from the state‘s preservation communities plus 13 decision makers that included the Secretary of State, State Librarian, State Archivist, Director of the State Historical Society, a state senator and a state representative. The participants were approximately one-third from libraries, one-third from museums and historical societies, and one-third from archives and other cultural organizations. The bringing of this group of disparate individuals together to discuss the importance of preservation is exemplary. • Four groups worked during the interim between the first and second conferences. Each focused on a topic from the Heritage Health Index in order to make recommendations for the statewide preservation plan: Advocacy, Collaborative Disaster Planning, Sustainable Institutional Preservation, and Sustainable Statewide Preservation. • The recommendations of the work groups formed the nucleus of the Second Conference. Following a reporting out a panel of decision makers added their thoughts to the day‘s discussion. The panel included Jan Walsh, Washington State Librarian; Dave Nicandri, Director of the Washington State Historical Society; Charles Chamberlin, Senior Associate Dean of University Libraries, University of Washington; Susan Hildreth, City Librarian for Seattle and former California State Librarian; Candace Lein-Hayes, Regional Administrator, National Archives and Records Administration Pacific Alaska Region, National Archives-Pacific/Alaska Region; and Laura Thayer, Curator of Collections, Northwest Museum of Arts and Culture. Tom Clareson, Senior Consultant for New Initiatives at Lyrasis, was the consultant for the project. He took the discussion from the Second Conference and worked with staff and the Advisory Committee to outline and refine the statewide preservation plan: http://www.sos.wa.gov/_assets/library/libraries/c2c/StatewidePlan.pdf. The plan provides a foundation for further planning toward creating a sustainable model for continuing the work of preserving Washington‘s Cultural Heritage. This project is exemplary because of the model employed (conference, workgroups, conference, plan creation) which can be adopted by other states seeking to do similar work. Project Code: 2008-WA-31227 Project Title: Project Number: CE Grants for Individuals and Organizations * 7830 10 Library Name: Project Director: Washington State Library Jennifer Fenton Phone Number: Email: 360-570-5571 jennifer.fenton@sos.wa.gov LSTA 2008 Annual Report Library Building: LSTA Funds Expended: Cash Match: $36,174 $44,569 In Kind Contributions: Total Cost: $80,743 Number of Persons Served: 169 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 8/1/2008 8/31/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: To provide staff with training to enhance library service to library users in the following LSTA purpose areas: • Expand services for learning and access to information and educational resources in a variety of formats of all ages. • Develop library services that provide all users access to information through local, state, regional, national, and international electronic networks. • Provide electronic and other linkages among and between all types of libraries. • Develop public and private partnerships with other agencies and community-based organizations. • Target library services to individuals of diverse geographic, cultural, and socioeconomic backgrounds, to individuals with disabilities, and to individuals with limited functional literacy or information skills. • Target library and information services to persons having difficulty using a library and to underserved urban and rural communities, including children from families with incomes below the poverty. Project Activities/Methods: Provided partial funding (50-75%) for library staff to attend CE events or for libraries to offer CE events in-house that match one or more of the LSTA priorities such that libraries and staff can enhance services to directly benefit their customers. Each CE Grant was reviewed to determine that library users would benefit as a result of the training and that the training was tied to one or more of the six LSTA State program LSTA 2008 Annual Report priorities. Sixty-three (63) awards were made to individual library staff. For individual grantees: • 10 awards supported Developing Electronic Networks • 17 awards supported Expanding Service Formats • 5 awards supported Providing Library Linkages • 13 awards supported Services to Diverse Populations • 18 awards supported Services to the Underserved Nine (9) awards were made to libraries as organizational grants. For organizational grantees: • 1 award supported Developing Electronic Networks • 6 awards supported Expanding Service Formats • 1 award supported Services to Diverse Populations • 1 award supported Services to the Underserved Examples of training events included: • Association for Library Service to Children (ALSC) Institute 2008 • REFORMA Annual Conference • Kaleidoscope Children‘s Literature • Current Issues in Global Information Infrastructure • Internet Librarian 2008 • Web Development with XML • Evaluating your Library Collection • Teaching Technology to the Public • CODI/UUGI 2009 Joint Conference–SirsiDynix User Conference • Teen Brain Workshop • Zotero Training Workshop • Reference Training • Computers in Libraries • Teen Brain Development and Teens in Your Library • Understanding the OCLC Authority • National Association for the Education of Young Children • Mapping Your Community • Multicultural Communication • Opening Doors: Readers‘ Advisory with Nancy Pearl • Descriptive Bibliography • Follett Destiny Library Training • Northwest Interlibrary Loan and Resource Sharing Conference • Keep In-House Training Excellent • OCLC‘s Marc 21 in Your Library and Just for Copycats • Cyber Safe Kids, Cyber Savy Teens • Consumer Legal Resources • Reference Training for Skagit Project Outputs: • 9 public and academic libraries received partial reimbursement (5075%) for staff training • 63 individual library staff members from academic, school, tribal, special, and public libraries in Washington received partial reimbursement (50-75%) for attending trainings Project Outcomes: Other Results: • Expanded services for individuals of diverse backgrounds and to individuals with disabilities as a result of trainings in these areas. • Enhanced staff skills in reference, including readers‘ advisory to provide better access to materials in all formats that meet the needs of the customers. • Staff gained skills in cataloging and ILS systems to help them create more accurate and user friendly catalogs and databases for patrons to provide easier electronic access to materials in the library. • Targeted library services to individuals having difficulty using library resources including children and teens through workshops and training events about serving these special underserved populations. • Enhanced services for underserved populations including Hispanic populations in both rural and urban settings. Anecdotal Info: From evaluations of various training events: • ―Gave me ideas of incorporating science experiments into library programs…inspired me to start doing this at my library.‖ • ―… gained new strategies for connecting with the Spanish language speakers in the community.‖ • ―Our library will develop a disaster plan using the tools that were given to me.‖ • ―I plan to use many of the presenter‘s ideas to making library books last longer for circulation.‖ • ―I really hope to get students directly engaged in talking about books by incorporating the Web 2.0 technology in the form LSTA 2008 Annual Report of podcasting.‖ • ―…new program that will happen next year for Day of the Book/Day of the Child.‖ • ―I will be investigating patron-initiated ebook acquisition.‖ • ―Attempt at faster ILL turnaround time and more flexible delivery options.‖ • ―I have begun implementing some of the quick site tune-ups to make page display faster and am evaluating ways to improve our site navigation.‖ • ―The tips and new databases I found out about will come in handy on a daily basis.‖ • ―XML standards will allow us to move our data into changing digital environments. Our endusers should benefit the more we can move data in and out of the environments they actually use.‖ • ―Will propose a Blog for our library director.‖ • ―Have proposed a Blog for library teens.‖ • ―Will use RSS receivers in library staff Wiki to add content of interest.‖ • ―We will use information from the user presentations to install some add-ons to the catalog, such as patron created reviews.‖ • ―Teens will enjoy new program ideas I learned about. Recommend enhancement of the YA budget for 2010, based on witnessing the dominance of YA publishing, teen demographics support this infusion.‖ • ―Use America Reads Spanish resources to enhance and improve my selection of Spanish language materials for youth.‖ • ―The technology experience will improve for all patrons.‖ • ―Students will have a library experience outside the library and have ready access to research information.‖ • ―More drop in/drop by/spur of the moment teen activities.‖ • ―I will be creating a variety of new trainings for childcare providers and parents based on some of the concepts and trends that I learned about.‖ • ―I have some ideas about how we can revamp our story-times to make them more effective and fun.‖ • ―Customers benefit from new abilities to retrieve accurate and useful information from a variety of resources ‖ • ―Add geo-tagged photographs from our digital collections to online maps for our users to explore collections geographically.‖ • ―Make sharing of geographical data and information easier by putting into context visually.‖ • ―Provide better reference services, especially in terms of reader‘s advisory, using the four doorways we learned.‖ about.‖ • ―Planning new displays that reflect the four doorways approach to reader‘s advisory that will expose patrons to books and authors.‖ • ―Introduce resources to a variety of students, especially international students and English as a Second Language, and to promote our library services.‖ • ―Research and resource lists will be more streamlined, as well as pictures to make the catalog lookup more visually appealing to students.‖ • ―More online information resources (online books) for all students.‖ • ―Enhanced website…additional features such as links to our own Facebook site, our library blog and information and images…will make navigation easier and overall be more inviting site for our users to explore.‖ • ―I will be able to properly catalog some bilingual materials that I had been hesitant to work on before the workshop.‖ • ―Creation of a Teen Tech Group, which could help us to better know the Internet preferences of our young patrons." Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-101, Keep In-House Training Excellent: CE Grants for Organizations Project Number: 7830 10 LSTA 2008 Annual Report Library Name: Project Director: Pierce County Library System Elizabeth Iaukea Phone Number: Email: 253-536-6500 eiaukea@piercecountylibrary.org Library Building: LSTA Funds Expended (child): Cash Match: $3,000 $3,000 In Kind Contributions: Total Cost: $6,000 Number of Persons Served: 32 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 6/29/2008 7/9/2008 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: The purpose was for staff to learn how to create curriculum; at the conclusion of this workshop each participant would create curriculum for a workshop for patrons. Teaching staff and patrons how to use the library‘s electronic resources would promote usage of databases, downloadable audio and video, and Tutor.com. Project Activities/Methods: Hired expert trainer, Guila Muir, for a 4-day workshop, ―Keeping in-House Training Excellent‖ for 32 Pierce County Library employees. Guila used a variety of learning activities during this workshop. Staff members were introduced to a basic curriculum design model and used the workshop as an opportunity to begin creating curriculum for new technology classes that they later taught the patrons. Topics included ―Introduction to Windows Vista,‖ ―Get Into Overdrive! Selecting an mp3 Device and Downloading Audio Books,‖ and ―Health Information Resources for Seniors‖. Guila used techniques such as pair-and-share, teach-to and guided note taking, resulting in workshops that were equal parts lecture and individual or small group activities. LSTA 2008 Annual Report Project Outputs: • 32 library employees were trained. • Participants worked to create curriculum for a new customer technology workshop that was to be taught within a month of the training. • The workshops produced by the participants targeted the novice or near novice computer user which will help people in the community who have limited information literacy skills increase their computer skills. Project Outcomes: Other Results: • Post-training evaluations and direct observation indicate that staff who participated in the workshops felt comfortable using the instructional design model. • More employees and patrons are comfortable using library databases, downloadable audio and video and Tutor.com. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―They (patrons) will become aware of and be able to use many of our databases, which will expose them to a greater variety of information and resources that those … with computers at home can access from there.‖ • ―Many (patrons) will learn much-needed computer skills which will enable them to be more competitive in the job market.‖ • ―They (patrons) will become aware of and be able to use many of our databases, which will expose them to a greater variety of information and resources that those of them with computers at home can access.‖ • ―Increasing the awareness of these resources will increase the likelihood that they will use them to find quality information.‖ • ―I can put these skills immediately into action.‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-120, ALA 2008 Conference Project Number: 7830 10 Library Name: Project Director: Pierce College Beth Thomas Phone Number: Email: 253-840-8300 bthoms@pierce.ctc.edu Library Building: LSTA Funds Expended (child): Cash Match: $1,348 $1,348 In Kind Contributions: Total Cost: $2,696 Number of Persons Served: 3 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people LSTA 2008 Annual Report IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 6/26/2008 7/2/2008 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: • Expand services for learning and access to information and educational resources through attendance at workshops. • To enhance access to information through electronic networks and linkage to other libraries through workshops. Project Activities/Methods: 3 staff members attended sessions at the annual ALA conference in Anaheim, CA. Project Outputs: 3 staff members were trained on expanding services for learning and access to information, access to electronic networks, electronic linkage with other libraries and targeting services to a diverse population. Project Outcomes: Other Results: • Students benefited with better access to information and electronic networks. Awareness about online books and databases will help students accomplish their work more easily. An enhanced website will provide better access to information and other resources. • New technologies will be incorporated into the library‘s website allowing students to interact more with library staff and resources. • Information on reaching out to the millennial generation allows staff to target individuals with limited functional informational skills and enhance services for these individuals. • Sessions on the future of reference resources helped staff to expand services and access to electronic resources such as Google. • Learning about new databases helped expand the library‘s collection of electronic resources which enhances students‘ access to information. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―Students will have more access to Distance Ed technology such as Wimba and Camtasia and will find more online resources, including reference.‖ • ―More online information resources (online books) for all students.‖ • LSTA 2008 Annual Report ―Enhanced website that has been in progress for some time, but additional features such as links to our own Facebook site, our library blog and information and images…will make navigation easier and overall be more inviting site for our users to explore.‖ • ―Students will have an environment that will be flexible and allow them to work in ways that best suit their needs at that time.‖ • ―We will assess more broadly IL outcomes/student learning that takes place at the reference desk. Students will benefit from our continuous improvement (based on their feedback.).‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-151, OCLC‘s Marc 21 in Your Library and Just for Copycats Project Number: 7830 10 Library Name: Project Director: San Juan Island Library District Emily Wolf Phone Number: Email: 360-378-2798 ewolf@sjlib.org Library Building: LSTA Funds Expended (child): Cash Match: $628 $695 In Kind Contributions: Total Cost: $1,323 Number of Persons Served: 2 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 8/25/2008 8/27/2008 Statewide? Partnership? Exemplary? OBE-Related? LSTA 2008 Annual Report Project Purpose: • To develop electronic and other linkages between libraries. • To improve access electronically to library materials. Project Activities/Methods: 2 staff members attended in depth workshops on OCLC‘s Marc records and copycat cataloging. Project Outputs: 2 staff were trained on new cataloging information through lecture and interaction; and how to improve electronic linkage between libraries and provide better access to materials. Project Outcomes: Other Results: Cataloging staff now has new skills to put into practice immediately: • Patrons will have better access to library resources through electronic networks. They will be able to better find materials due to improved records in the catalog. • The library has improved access to information through the catalog and Interlibrary Loan so that books can be found and shared more easily between library systems. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―Improved searching by subject.‖ • ―Better troubleshooting of ‗missing‘ or incorrect records in the catalog.‖ • ―Improved initial record creation resulting in more efficient searching by patrons.‖ • ―Our patrons will benefit from my newly acquired understanding of MARC records. I will be able to find what they need when they need it. I now understand the ‗why‘ of cataloging.‖ • ―I will be able to conduct better searches for specific items that our patrons are looking for.‖ • ―The overall quality of our catalog itself will increase due to my new knowledge. This benefits our patrons looking to our records for Interlibrary Loans.‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-178, MARC 21 in Your Library Project Number: 7830 10 Library Name: Project Director: Kelso Public Library Geraldine de Rooy Phone Number: Email: 360-423-8110 gderooy@kelso.gov Library Building: LSTA Funds Expended (child): Cash Match: $183 $183 In Kind Contributions: Total Cost: $366 LSTA 2008 Annual Report Number of Persons Served: 2 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 10/22/2008 10/22/2008 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: To improve electronic linkage between libraries and to develop library services that provide access to information through local, state, regional, national and international electronic networks. Project Activities/Methods: 2 staff members attended an in depth cataloging workshop on MARC 21. Project Outputs: 2 staff members were trained and developed skills to improve the quality of the library catalog and make interlibrary loan more accessible. Project Outcomes: Other Results: •Patrons will have better access to library resources through electronic networks. They will be able to better find materials due to improved records in the catalog. •The library has improved access to information through the catalog and Interlibrary Loan so that books can be found and shared more easily between library systems. •Bilingual cataloging will target individuals of diverse backgrounds allowing them better access to library materials. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―I will be able to properly catalog some bilingual materials that I had been hesitant to work on before the workshop.‖ •―The customers will be better able to find books and authors.‖ •―(Customers) will know more of what is inside the books.‖ •―People reading the descriptions and summaries will know if it is the exact volume they are looking for.‖ Exemplary Reason: LSTA 2008 Annual Report Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-191, Cyber Safe Kids, Cyber Savy Teens Project Number: 7830 10 Library Name: Project Director: Yakima Valley Regional Library Amber Rose Vargas Phone Number: Email: 509-452-8541 avargas@yvrl.org Library Building: LSTA Funds Expended (child): Cash Match: $262 $262 In Kind Contributions: Total Cost: $524 Number of Persons Served: 10 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 11/22/2008 11/22/2008 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: • To target library services to children and teens that have difficulty using library resources through a workshop on internet and youth. • To target library services for at risk youth through a workshop on internet safety and youth. Project Activities/Methods: 10 library staff members attended the workshop ―Cyber Safe Kids, Cyber Savy Teens‖. Project Outputs: 10 staff were trained on internet safety for children and teens and on LSTA 2008 Annual Report helping them make better use of the internet. Project Outcomes: Other Results: • Participants were trained to understand how youth use the internet and what libraries can do to help children and teens make better use of library resources through the internet and targeted programming. • Participants were trained on activities teens do online and what risks are involved. • Participants were trained about engaging youth in the library‘s electronic resources through forming Teen Advisory Groups that focus on how using the internet can provide better access to electronic resources for students when they are working on projects. • The workshop provided staff with improved ways to provide access to information and library resources as well as target the underserved youth population. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―Creation of a Teen Tech Group, which could help us to better know the Internet preferences of our young patrons.‖ • ―We can modify our webpage for younger children to provide specific Internet sites and activities age appropriate to them.‖ • ―Programming ideas for ‗at risk‘ teens (homeless, group homes) or people that work with them.‖ • ―Teens at risk in other parts of life could also have a good chance of being at risk using the internet.‖ • ―Look for teens who appear upset during or after using the internet and talk to them if possible.‖ • ―Encourage communication with parents about internet use.‖ • ‖We learned about the risks and concerns of the online world, the way we can help young people to safely use the always fast-moving interactive technologies, as well as the range of strategies that parents, educators and librarians can use to advise and assist them.‖ • ‖To have a general idea of the Web 2.0 environment, as well as its positive impact on our online services.‖ • ‖Glad to know that social networking websites are relatively safe provided kids fully understand the ramifications of their activity online.‖ • ‖Finally, rather than emphasizing what kids can‘t look at online, the model of giving kids a safe place to explore online, to develop their information literacy, was presented, which will give us a foundation for revamping the children‘s page on the library website.‖ • ‖We need to reinforce good behavior by guiding them to reputable sites ‖ • ‖Teen Advisory board in library. Have teen volunteers develop guidance to help teens with web sites. ‖ • ‖Being more aware of the different types of digital citizenship.‖ • ‖I did talk to about 3 or 4 teens and parents about some of the things that were discussed at the workshop about how important it is to monitor teens online.‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-195, Consumer Legal Resources Project Number: 7830 10 Library Name: Project Director: Whatcom County Rural Library Dist. Jeanne Fondrie LSTA 2008 Annual Report Phone Number: Email: 360-384-3150 jeanne.fondrie@wcls.org Library Building: LSTA Funds Expended (child): Cash Match: $400 $400 In Kind Contributions: Total Cost: $800 Number of Persons Served: 28 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 3/13/2009 3/13/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: To train staff on consumer resources to enable them to expand access to information in electronic formats. Project Activities/Methods: Rita Kaiser and an associate, both from the King County Law Library, presented training on consumer legal resources using a PowerPoint, handouts, and electronic links to resources covered. The week before their training, the presenter sent an assignment to participants, and then reviewed the answers during the training. They provided electronic links to the resources covered so the participants could follow along if they wished and they took questions all throughout the presentation. At the conclusion, they also answered actual patron questions that participants provided. The concrete examples helped support the usefulness of the information provided, and the opportunity to follow along on the computers allowed staff to have hand-on exposure to the mention resources. Project Outputs: 28 staff members were trained and gained skills to help assist patrons with the downturn in the economy by learning more about consumer legal questions. LSTA 2008 Annual Report Project Outcomes: Other Results: The patrons are better served by staff knowledgeable about legal resources. Staff will be able to help patrons translate legal terms into language that is easier to understand. Anecdotal Info: Evaluation comments, including impacts on the customers: • ―Excellent, very useful, practical examples helped, presenters knew their stuff.‖ • ―I find the hands-on very useful.‖ • ―Too much information to list. The whole presentation was riveting!‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 08-CE-198, Bond 2009 Children‘s Literature Conference Project Number: 7830 10 Library Name: Project Director: Whatcom County Rural Library Dist. Jeanne Fondrie Phone Number: Email: 360-384-3859 233 jeanne.fondrie@wcls.org Library Building: LSTA Funds Expended (child): Cash Match: $315 $315 In Kind Contributions: Total Cost: $630 Number of Persons Served: 7 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 3/7/2009 3/7/2009 Statewide? Partnership? LSTA 2008 Annual Report Exemplary? OBE-Related? Project Purpose: To target library services for children through participation in the Bond 2009 Children‘s Literature Conference in Bellingham, WA. Through attendance at this workshop, staff developed skills to enhance services to children and their families from diverse communities. Project Activities/Methods: 7 staff members attended the Bond 2009 Children‘s Literature Conference to learn about enhancing library services for children and their families and how to target library services to diverse populations. Project Outputs: 7 staff members were trained at the conference in bringing library information and resources to a diverse population and about enhancing library services for children through programming, readers‘ advisory and awareness of current trends in children‘s literature. Project Outcomes: Other Results: Anecdotal Info: Evaluation comments, including impacts on the customers: • ―This was a very inspiring bunch of speakers. They reminded me of the power of books and the huge impression they can have on kids.‖ • ―(The conference) was so inspiring that it really helps motivate me to do my best and acknowledge the worth in the work (libraries) do.‖ • ―The conference gave me ideas for the creation of new displays and recommendations of these authors to kids that come in for a book.‖ • ―The conference motivated me to read more juvenile reading in order to keep up with readers‘ advisory for kids, especially as we prepare for the coming summer activities at the library.‖ • ―The focus on children helped reinforce the need for literacy and literature for young people, and validates the importance of nurturing children to prepare for the future.‖ • ―Ideas for book discussion groups with teens.‖ • ―…make a fabulous bulletin board in January for Black History Month.‖ Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 09-CE-012, Understanding the OCLC Authority Project Number: 7830 10 Library Name: Project Director: Mount Vernon City Library Brian Soneda Phone Number: Email: 360-336-6209 brians@mountvernonwa.gov Library Building: LSTA Funds Expended (child): Cash Match: $220 $220 LSTA 2008 Annual Report In Kind Contributions: Total Cost: $440 Number of Persons Served: 2 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 6/16/2009 6/25/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: Staff attended training on Understanding the OCLC Authority and Using OCLC Authorities with Connexion Client in order to improve access to electronic information for patrons and provide better linkage to other libraries through interlibrary loan. Project Activities/Methods: There were two online classes, Understanding the OCLC Authority Record and Using OCLC Authorities with Connexion Client. Both were 4 hours in length and the instructor went over onscreen tutorials with participants, with ample opportunity for discussion and questions. Project Outputs: 2 staff members participated in this online training. Project Outcomes: Other Results: Staff are better able to catalog materials accurately so that there is better access to materials in the library catalog for both library patrons in their library and remote libraries through interlibrary loan. A more accurate catalog benefits the patrons and outside users by having what is listed in the catalog accurately reflect what is physically in the library collection leading to better access to library resources. Anecdotal Info: "This was a basic class that dealt with the fundamentals of an authority record and how to read fixed fields as well as other fields within a record, and which type of authority records can be controlled in OCLC. I found it LSTA 2008 Annual Report very helpful." We learned the importance of controlling headings to keep the database clean and less confusing for the public. We learned how to effectively search different types of authority records in OCLC Connexion Client. Both classes will help us retrieve and download better authorities to our local system. This will help our customers have better searching success. Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations 09-CE-014, Reference Training for Skagit: CE Grants for Organizations Project Number: 7830 10 Library Name: Project Director: La Conner Regional Library Joy Neal Phone Number: Email: 360-466-3352 jneal@lclib.lib.wa.us Library Building: LSTA Funds Expended (child): Cash Match: $2,142 $2,142 In Kind Contributions: Total Cost: $4,284 Number of Persons Served: 21 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance Category: IMLS Secondary Performance Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 6/23/2009 6/24/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: To expand services for learning and access to information and educational resources in a variety of formats for individuals of all ages LSTA 2008 Annual Report through a 2-day reference workshop. Project Activities/Methods: Two days of Reference Training was provided with the first day focusing on the reference interview with discussion of being welcoming, good communication, and the use of scenarios for problem solving. Day two focused on reference sources and referral with hands on use of online catalogs, databases, and websites. Project Outputs: 21 staff members were trained on reference. These library staff members were from Upper Skagit Library District, Burlington Public Library, La Conner Regional Library, Anacortes Public Library, and Sedro-Woolley Public Library, all located within Skagit County. Project Outcomes: Other Results: • Staff came back to the library with fresh ideas on how to help the public find information. They discovered the websites of the neighboring libraries and resources they were willing to share. • Staff who attended had no previous reference training. Now they know how to communicate with patrons to get to their need and have knowledge of resources to go to they were not aware of before. • Service to the public should be more accurate and faster than before the class. • Library staff members from 5 neighboring libraries were able to collaborate and develop partnerships that will enhance services for customers in the entire region. Anecdotal Info: Exemplary Reason: Project Title: Child Project Title: CE Grants for Individuals and Organizations CE Grants for Individuals Project Number: 7830 10 Library Name: Project Director: Washington State Library Jennifer Fenton Phone Number: Email: 360-570-5571 jennifer.fenton@sos.wa.gov Library Building: LSTA Funds Expended (child): Cash Match: $27,676 $36,004 In Kind Contributions: Total Cost: $63,680 Number of Persons Served: 62 LSTA Purpose: State Goal: Services for lifelong learning 3. Improvement of library services for all people IMLS Primary Performance IMLS Secondary Performance LSTA 2008 Annual Report Category: Category: Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Library staff and volunteers Primary Services: Secondary Services: Library Development, Staff Development Education and Training Start Date: End Date: 10/1/2007 9/30/2009 Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: To provide staff with training to enhance library service in the following LSTA purpose areas: • Expand services for learning and access to information and educational resources in a variety of formats of all ages. • Develop library services that provide all users access to information through local, state, regional, national, and international electronic networks. • Provide electronic and other linkages among and between all types of libraries. • Develop public and private partnerships with other agencies and community-based organizations. • Target library services to individuals of diverse geographic, cultural, and socioeconomic backgrounds, to individuals with disabilities, and to individuals with limited functional literacy or information skills. • Target library and information services to persons having difficulty using a library and to underserved urban and rural communities, including children from families with incomes below the poverty. Project Activities/Methods: Provide partial funding (50-75%) for library staff to attend CE events that match the LSTA goals so that they can enhance services in their libraries to directly benefit their customers. Examples of training events include: • ALSC Institute 2008 • REFORMA Annual Conference • NW ILL • Kaleidoscope Children‘s Literature • Current Issues in Global Information Infrastructure • Internet Librarian 2008 • Web Development with XML • Evaluating your Library Collection • Teaching Technology to the Public • CODI/UUGI 2009 Joint Conference - SirsiDynix User Conference • Teen Brain Workshop • Zotero Training Workshop • Reference Training • Computers in Libraries • Teen Brain Development and Teens in Your Library • Understanding the OCLC Authority • National Association for the Education of Young Children • Mapping Your Community • Multicultural Communication • Opening Doors: Readers‘ Advisory with Nancy Pearl • Descriptive Bibliography • Follett Destiny Library Training • Northwest Interlibrary Loan and Resource Sharing Conference Project Outputs: • 62 grants were given to staff from academic, school, tribal, special and public libraries in Washington. • These grants resulted in: - Expanded services for individuals of diverse backgrounds and to individuals with disabilities as a result of trainings in these areas. - Enhanced staff skills LSTA 2008 Annual Report in reference, including readers‘ advisory to provide better access to materials in all formats that meet the needs of the customers. Enhanced staff skills in cataloging and ILS systems to help them create more accurate and user friendly catalogs and databases for patrons to provide easier electronic access to materials in the library. - Targeted library services to individuals having difficulty using library resources including children and teens through workshops and training events about serving these special underserved populations. - Enhanced services for underserved populations including Hispanic populations in both rural and urban settings. Project Outcomes: Other Results: Anecdotal Info: Exemplary Reason: Project Code: 2008-WA-31312 Project Title: Project Number: Cooperative Virtual Reference (VR) 7821 20 Library Name: Project Director: Washington State Library Ahniwa Ferrari Phone Number: Email: 360-570-5587 ahniwa.ferrari@sos.wa.gov Library Building: LSTA Funds Expended: Cash Match: $99,056 $ In Kind Contributions: Total Cost: $ $99,056 Number of Persons Served: 93,124 LSTA Purpose: State Goal: Services for lifelong learning 1. Access to traditional/digital library resources IMLS Primary Performance Category: IMLS Secondary Performance Category: Provide access to information, resources and ideas Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Statewide public Primary Services: Secondary Services: Information Access and Services Reference services Start Date: End Date: 8/1/2008 9/30/2009 LSTA 2008 Annual Report Statewide? Partnership? Exemplary? OBE-Related? Project Purpose: The project develops and supports best practices, methods and standards for creating and sustaining virtual reference services in all Washington libraries. The goal is to provide a range of online reference services that address the informational and educational needs of all Washington residents by creating a network of collaboration and support among libraries throughout the state. Project Activities/Methods: • Provided funding for all Washington libraries to participate in a statewide network of libraries providing live chat service to their users. • Funded the QuestionPoint virtual reference management system as the project‘s platform for providing virtual reference. • Coordinated the schedule for Washington libraries statewide and within the national cooperative. • Provided trainings through OCLC and created trainings as statewide coordinator to assist libraries in learning how to provide effective, excellent reference services virtually. • Collaborated with participating libraries to evaluate and suggest improvements to the QuestionPoint platform to provide better service. Project Outputs: • Brought the total number of participating libraries up to 63 systems, with the potential to serve over 5 million public library patrons and nearly 250,000 students within the project libraries‘ service areas. • Created new training materials, focusing on short, digestible video training covering specific topics. Provided a series of trainings through QuestionPoint. • Finalized name, ―Ask-WA‖, logo, and website to make the project truly statewide. Any Washington student or resident can now ask a question at http://ask.wa.gov. • Developed monthly blog post, Ask-WA(tch) to highlight excellence among participating chat librarians, and to provide positive patron feedback for all participating libraries. • Over 90,000 questions answered for Washington students and public library users through email and chat reference. Project Outcomes: Other Results: Anecdotal Info: The following are a sample of patron comments left in response to successful chat transactions made possible through this project: • ―Quick service and easy to use. I would use it again. Very helpful. Thanks.‖ • ―Thank you! This is a fantastic service!‖ • ―I was surprised at how quickly I got a response! The help was fast and very informative.‖ • ―The librarian was very helpful and friendly. The librarian provided excellent and useful information, and did a good job answering my question. More libraries should offer this service. Thank you.‖ • ―Thank you for this service, it enhances the whole library experience!‖ • ―I think this service is awesome. Thank you for providing it!‖ • ―I am totally impressed by the speed of this service! I was able to solve my problem quickly and effectively and the librarian was very helpful in explaining what could and could not be accomplished. I have never ‗chatted‘ before, so this was a LSTA 2008 Annual Report pleasant introduction.‖ • ―I‘m a first time user and was very impressed. Thank you for such a wonderful resource!‖ • ―Thank you so much. I found really good answers and it helped a lot.‖ • ―I used this service for the first time, and I am very impressed indeed!‖ • ―This is a fantastic service. The librarian was extremely helpful and knew exactly what he was doing. I am very pleased with the information I was given and will definitely be using this feature in the future.‖ Exemplary Reason: Project Code: 2008-WA-33584 Project Title: Project Number: Department of Corrections/Social & Health Services Library Staffing* 7841 BR Library Name: Project Director: Washington State Library Laura Sherbo Phone Number: Email: 360-704-5250 laura.sherbo@sos.wa.gov Library Building: LSTA Funds Expended: Cash Match: $729,769 In Kind Contributions: Total Cost: $729,769 Number of Persons Served: 14,531 LSTA Purpose: State Goal: Services to persons having difficulty 2. Service to all segments of the using libraries community IMLS Primary Performance Category: IMLS Secondary Performance Category: Provide access to information, resources and ideas Enhance a lifetime of learning opportunities Primary Users: Secondary Users: Institutionalized persons, Library staff and volunteers Primary Services: Secondary Services: Institutional Library Services Hospital library services (includes long term care facilities, mental health hospitals, VA hospitals), Prison library services Start Date: End Date: 7/1/2008 8/30/2009 Statewide? Partnership? Exemplary? OBE-Related? LSTA 2008 Annual Report Project Purpose: Although the primary purpose of the libraries is to serve the inmate population, services are also used by staff that provide treatment and programs for inmates. Staff members are responsible for the delivery of library and information services to inmates. They perform professional level duties related to collection development, reference/information delivery, and automated circulations systems. In carrying out these duties, staff members are expected to travel among branches to provide assistance and coverage as needed. Project Activities/Methods: Staff members maintain day-to-day library services and operations by performing duties related to circulation, serials, audiovisual services, processing of materials, outreach, and other ongoing library services. They organize, implement, and maintain all phases of the interlibrary loan process. They manage the automated circulation system, including inmate restricted functions, registering new patrons, creating holding records, entering bibliographic information, preparing and customizing reports, database clean-up, and inventory. Staff hire, train, supervise, coach, and evaluate inmate library clerks. They organize the daily work of inmate library clerks and supervise them in the maintenance of library operations and services. Staff members establish guidelines for appropriate behavior by inmate library customers. In coordination with institution staff, they enforce institutional and library rules. Staff order and maintain library and office supplies. They compile periodic statistical and narrative reports. They plan, implement, monitor, and evaluate the delivery of services such as outreach, library orientations, and library skill training for the branch library. Staff members ensure interagency cooperation by participating in institution meetings and/or committees and meeting regularly with the institution liaison. Staff travel among the Institutional Library Service (ILS) branches to provide assistance and coverage as needed. Under the supervision of the Principal Librarian, staff members select all formats of library materials to meet the full range of library/information needs of the inmates/patients of the branch library. Staff confer with institution staff and contract staff (educators, nurses, etc.) about their clients‘ information needs, and keep them informed when the library is able to meet those needs. Staff members use Baker and Taylor on-line to create book carts. They assess and evaluate collections. They maintain collections through periodic weeding and inventory. Staff members perform bibliographic and information searches and answer reference questions. They select material to fill information requests and assist customers with bibliographic tools. They maintain current awareness of the information needs of their customers and of print and Web resources to meet those needs. In conjunction with the Branch Library Services Program Manager and the Institutional Library Services (ILS) Principal Librarians, staff members plan, implement, monitor, and evaluate services, policies, and procedures for ILS. They act as a program wide resource for troubleshooting and/or problem solving for ongoing or special projects. They provide technical support or subject expertise to accomplish program goals. They work with colleagues on projects for other branches, such as planning, implementing, and evaluating major changes in a branch (such physical arrangement of facility and collections, remedial materials projects, cleaning up databases, etc.). They may assist other ILS staff with reference, interlibrary loan or other tasks in order to ease workloads. LSTA 2008 Annual Report State funding is used to support program staff such as the Program Manager and Principal Librarians who peform administrative and supervisory duties. LSTA funding is used to support those staff who provide direct service to their clientele. Project Outputs: Statistics are for the period July 1, 2008 through June 30, 2009 and are taken from the State Library Agency survey. Institutional branch libraries exist within eleven Department of Corrections facilities and two Department of Social and Health Services institutions. They were staffed a total of 203 hours per week (on average 18.5 hours per week per branch). Annually over 258,000 visits were made to these branches by institution residents. Staff members responded to over 70,600 reference questions during this time period. Total circulation was slightly under 723,000 items. Project Outcomes: Other Results: Anecdotal Info: • The first book I ever read, in its entirety, I had pulled from the shelf of a prison library. But the library is more important than just me. Sometimes life seems to be a curse of unfathomable darkness through which our journey encountes wild beasts and mountains of obstruction. I myself have felt so lost that any upward glance to the evening sky would reveal only dense and storming clouds, not a star in sight. But the library gives us Virgil, who guides Dante through hell to find Grace and Paradise. The library is a response. Just as the campaigns of Napoleon gave to us the Rosetta Stone, So did my incarceration deliver to me the library, thus enabling me to discover and translate the treasures of my own soul, giving me meaning and inspiring me to look again to the Sky above. Today, not only do I see infinite sparkling stars, but also constellations and galaxies. I find a universe of interaction, from the most extravagant vastness of ego to the most gentile whisper of inquiry. To me, the library represents life itself: Every book, a heartbeat; every page, a blood cell; every syllable, an oxygen molecule. To the prison population, it is my belief, the library is a door to hope, without which the Department of Corrections may very well be reduced to the Department of Discontent, thereby perpetuating an already too eager rate of recidivism. The library is mercy, a beacon for the lost, where the lonely and the misguided might find an icon of humanity towards which to aspire—I in fact urge that the library is humanity, an endeavoring testament of collectiveconsciousness. No . . . It‗s not what the library means to me, it‗s what the library means to us all, especially to those who are yet incapable of expr