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Cleaning Agreement

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Cleaning Services Agreement

Agreement made on the between a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as Owner, and a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as Contractor.

Whereas, Contractor provides commercial and institutional and contract-cleaning services on a continuing basis; and

Whereas, Owner desires Contractor to supply cleaning services to its property located at , hereinafter called the areas to be serviced; and

Whereas, Contractor agrees to perform these services for Owner under the terms and conditions set forth in this Contract.

Now, therefore, for and in consideration of the mutual covenants contained in this agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. Services

Beginning on Contractor will provide and perform for Owner, in the buildings and areas to be serviced, the services described in the exhibit attached to this Agreement, marked Exhibit A.

2. Employees, Taxes, and the Like

A. All personnel furnished by Contractor will be employees of Contractor.

B. Contractor will pay all salaries and expenses of these employees, as well as all federal and state tax withholding amounts, social security, federal and state unemployment taxes, and any similar payroll taxes relating to these employees.

C. Contractor will carry workers' compensation insurance for its employees as specified in Section Four of this Agreement.

D. Contractor will be considered, for all purposes, an Independent Contractor.

E. Contractor will not, directly or indirectly, act as an agent, servant or employee of Owner, or make any commitments or incur any liabilities on behalf of Owner without Owner's express written consent.

3. Safeguards

Contractor will provide for all proper safeguards, and shall assume all risk incurred, in performing its services under this Agreement.

4. Insurance

Contractor will provide the insurance coverage set forth in this Section and deliver to Owner certificates of insurance on request, as follows:

A. Comprehensive liability: (describe policy limits for bodily injury and property damage coverage) .

B. Workers' compensation coverage: (description of policy limits for coverage) .

5. Responsibility for Cleaning

Without limiting the responsibility of Contractor for the proper conduct of its personnel and the cleaning of the areas to be serviced, the conduct of the cleaning personnel is to be guided by rules and regulations as agreed upon between Owner and Contractor and any additional special written instructions as may be issued by Owner to Contractor through its designated agent.

6. Supervision of Personnel

A. Contractor is responsible for the direct supervision if its personnel through its designated representatives.

B. Contractor's representatives will be available at all reasonable times to report and confer with the designated agents of Owner with respect to services rendered.

7. Efficiency of Employees

A. Contractor agrees that the services to be provided under this Agreement will be performed by qualified, careful and efficient employees in strict conformity with the best practices and highest applicable standards.

B. Contractor agrees that, on request of Owner, Contractor will remove from its services under this Agreement, any of its employees who, in the opinion of Owner, are guilty of improper conduct or are not qualified to perform the work assigned to them.

8. Hiring of Employees of Contractor

During the term of this Agreement, and for days after the expiration of this Agreement, Owner will not, directly or indirectly, hire any person employed by Contractor.

9. Payment for Services

A. In exchange for performance of services, Owner shall make payment to Contractor for services rendered under this Agreement at the rate of $ per week, payable on the first business day of the week following the week the services were performed.

B. The consideration agreed upon is based on Contractor's current charges for like work at other locations, and is subject to change in the event of increases in the cost of providing employees to perform the services specified in this Agreement. Contractor will give Owner at least days' notice of any price change for services rendered.

C. Owner will notify Contractor of any changes in the use of the areas covered by this Agreement and any changes in the furnishings, floors and wall and ceiling surfaces forming a part of Owner's premises.

10. Performance of Services

Contractor will perform all services required under this Agreement, except when prevented by strike, lockout, act of God, accident or other circumstance beyond its control.

11. Termination of Agreement

This Agreement shall continue in effect until terminated by either party. Termination shall be effected by giving days' written notice by certified mail addressed to the other party at the address of each party set forth above, or such other address as the party may advise the other party from time to time.

12. No Waiver

The failure of either party to this Agreement to insist upon the performance of any of the terms and conditions of this Agreement, or the waiver of any breach of any of the terms and conditions of this Agreement, shall not be construed as subsequently waiving any such terms and conditions, but the same shall continue and remain in full force and effect as if no such forbearance or waiver had occurred.

13. Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of .

14. Notices

Any notice provided for or concerning this Agreement shall be in writing and shall be deemed sufficiently given when sent by certified or registered mail if sent to the respective address of each party as set forth at the beginning of this Agreement.

15. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

16. Entire Agreement

This Agreement shall constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party except to the extent incorporated in this Agreement.

17. Modification of Agreement

Any modification of this Agreement or additional obligation assumed by either party in connection with this Agreement shall be binding only if placed in writing and signed by each party or an authorized representative of each party.

18. Assignment of Rights

The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other person, firm, corporation, or other entity without the prior, express, and written consent of the other party.

In this contract, any reference to a party includes that party's heirs, executors, administrators, successors and assigns, singular includes plural and masculine includes feminine.

WITNESS our signatures as of the day and date first above stated.

By:

By:

Enter text✕

What a Cleaning Agreement Covers

A Cleaning Agreement is a written contract between a service provider and a client that documents the scope, schedule, compensation, insurance, and liability arrangements for cleaning services at a residential or commercial property. Typical elements include task lists, frequency, access instructions, supply responsibilities, pricing and payment terms, cancellation and rescheduling rules, insurance and indemnity provisions, and dispute resolution. A signed agreement creates a clear, reproducible record of the parties' obligations under U.S. contract principles and supports enforcement under applicable state law and federal electronic signature rules when executed electronically.

Why a Written Cleaning Agreement Matters

A clear Cleaning Agreement reduces misunderstandings, defines liability and payment expectations, and documents consent for recurring services. It also establishes enforceable terms for cancellations, damage claims, and insurance coverage and supports evidence preservation when disputes arise.

Why a Written Cleaning Agreement Matters

Who Typically Uses a Cleaning Agreement

Typical users include property managers, residential customers, commercial facility managers, and independent cleaning contractors arranging one-time or recurring services.

  • Property managers coordinating turnover cleaning, vendor scheduling, and standardized scope across multiple units.
  • Residential clients hiring recurring, one-time deep cleans, or move-out services with defined workmanship and payment terms.
  • Cleaning contractors documenting scope of work, supply responsibilities, insurance coverage, and payment schedule to reduce disputes.

Use this agreement to set expectations, allocate risk, and capture signatures that document mutual consent and payment obligations.

Core Clauses to Include in a Cleaning Agreement

A professional Cleaning Agreement organizes responsibilities, timing, compensation, risk allocation, and procedures for disputes and termination in concise, enforceable clauses.

Scope of Work

Detailed tasks and frequency for each visit, with clear inclusions and exclusions to avoid ambiguity during performance and billing disputes.

Schedule & Access

Service dates, recurring schedule, keys or access methods, and rules for entry to minimize missed appointments and liability exposures.

Payment Terms

Rates, invoicing cadence, accepted payment methods, late fees, and any deposit or prepayment requirements tied to delivery or cancellations.

Liability & Insurance

Limits of liability, indemnity language, and minimum insurance coverage (general liability, workers' comp) required of the provider.

Cancellation Policy

Advance-notice requirements, cancellation fees, rescheduling options, and remedies for repeated no-shows or client access failures.

Dispute Resolution

Preferred forum, governing law, and whether parties require mediation or arbitration before litigation to manage cost and timing of disputes.

Step-by-Step: How to Complete and Sign the Agreement

Follow these sequential steps to prepare, confirm, and execute a Cleaning Agreement accurately and create an audit-ready record of signatures.

  • 01
    Prepare Document: Draft scope, schedule, payment, and insurance requirements before sharing with the other party.
  • 02
    Confirm Details: Verify names, addresses, effective date, and any special access instructions for accuracy.
  • 03
    Add Signature Fields: Place signature, date, and initials fields where required; include signer role labels if multiple signers exist.
  • 04
    Execute and Store: Collect signatures, deliver final copies to all parties, and preserve an audit trail and final PDF.

Typical Online Workflow for a Cleaning Agreement

A streamlined online process reduces turnaround time and preserves an electronic audit trail for enforceability and recordkeeping.

  • Upload Document: Add the draft contract as PDF or DOCX to the eSignature platform.
  • Place Fields: Position signature, date, and data fields for each party and add conditional items if needed.
  • Send to Signers: Notify signers by email or link and apply authentication as required.
  • Store Signed Copy: Save the executed PDF with the audit trail and distribute copies to all parties.

Configure the Online Signing Workflow

Key workflow settings reduce signer friction and protect the validity of electronic signatures.

Field Configuration
Signature Authentication Email link plus optional SMS code for added verification.
Reminder Schedule Automatic reminders two and five days before service appointments.
Conditional Fields Show supply cost fields only when provider supplies materials.
Payment Collection Enable card capture for deposits or Net 15 invoicing settings.

Technical Requirements and Integrations

Ensure the signing platform supports required formats, authentication, and integrations before sending the agreement.

  • File Types: PDF, DOCX, and fillable forms supported.
  • Integrations: Salesforce, NetSuite, Google Workspace integrations available.
  • Authentication: Email link, SMS code, or KBA options supported.

Common Timing and Deadline Elements

Include specific timing clauses so each party knows payment, notice, renewal, and response expectations to avoid disputes.

Payment Due Date:

Specify net terms (e.g., Net 15) and late fee triggers tied to invoice date.

Cancellation Notice:

Require written notice (e.g., 48–72 hours) for single appointments to avoid cancellation fees.

Renewal Terms:

Define automatic renewal or fixed-term expiration and notice to opt out.

Service Frequency:

State weekly, biweekly, monthly, or one-time schedule with exact start times.

Defect Response Time:

Set the window for correction requests (commonly 24–72 hours) following a visit.

Key Milestones From Agreement to Service

Track these sequential milestones to ensure the agreement is executed and services begin on time.

01

Drafting

Prepare a detailed scope and pricing so both parties can review terms.

02

Review & Negotiation

Resolve questions about supplies, access, and liability prior to signing.

03

Execution

Collect all signatures and date the agreement to fix the effective date.

04

Service Commencement

Begin scheduled services and document initial performance and any punch-list items.

eSignature Vendor Pricing Snapshot

Pricing and feature availability vary by vendor; signNow appears first for feature and price comparison across common criteria.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Practical Use Cases for a Cleaning Agreement

Below are two common scenarios that illustrate how a Cleaning Agreement reduces friction and documents expectations.

Rental Property Turnover

A property manager uses a standardized Cleaning Agreement to require a deep clean between tenants and itemize tasks

  • reduces disputes over move-out condition
  • the manager documents the agreed scope, collects signatures electronically, and uses the agreement to substantiate security deposit deductions when necessary.

Medical Clinic Service

A clinic contracts a specialized cleaning vendor for exam room sanitation and biohazard disposal

  • includes HIPAA and insurance requirements
  • the provider must sign a PHI-handling addendum, show proof of liability insurance, and follow a documented cleaning checklist to meet regulatory and patient-safety obligations.

Common Preparation Mistakes to Avoid

  • Vague scope descriptions that omit specific tasks, materials, or room lists often lead to disputes and extra charges.
  • Failing to confirm the correct legal names for entities or individuals may weaken enforcement or complicate collections.
  • Omitting insurance minimums or proof of coverage exposes clients to uncompensated loss if damage or injury occurs.
  • Relying on verbal changes without updating the signed agreement causes confusion and undermines contract clarity.

Security and Compliance Essentials

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Audit Trail: Complete timestamped action history
HIPAA BAA: BAA required for PHI handling
Authentication: Email, SMS code, KBA options
Certifications: SOC 2 Type II and ISO 27001
Accessibility: WCAG 2.0 Level AA support

Risks and Potential Consequences

Breach Liability: Damages and repair costs
Unpaid Balances: Collection costs and legal fees
Invalid Signature: Possibly unenforceable contract
Scope Disputes: Unexpected additional charges
Late Cancellation: Cancellation fees per policy
Regulatory Risk: HIPAA exposure if PHI mishandled

Frequently Asked Questions and Solutions

Answers to common questions about validity, signatures, authentication, and recordkeeping when using a Cleaning Agreement.


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