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J2711.qxd:Layout 1 2/27/08 11:01 AM Page 1 ® One company for all. J2711 J2711.qxd:Layout 1 2/27/08 11:01 AM Page 2 Allstate At Allstate, we celebrate all — differing ideas, thinking styles and backgrounds. It’s part of who we are. That’s why we believe in inclusive diversity, where our differences define and strengthen us. This is how we truly reflect the needs and wants of our ever-changing workforce, workplace and marketplace. J2711.qxd:Layout 1 2/27/08 11:01 AM Page 4 Because we value our relationships with customers, their lifestyles and needs help shape the products and services we provide. All in the family Allstate’s commitment to inclusive diversity is integral to who In addition, Allstate has placed a priority on multicultural efforts: we are as a company. It affects everything we do — even the Long history of serving multicultural communities way we design products, create services and communicate Number-two auto insurer in all multicultural markets1 with our customers. From customizing how we present Emphasis on multicultural communications information to meet the needs of a specific community to Hispanic and African-American Web portals supporting bilingual agents, we are constantly striving to make it easier for all customers to do business with us. Our focus is on serving customers how, when and where they choose to be served. It is this belief that has led to products that offer customers a choice of packages that vary in coverage, features and price to suit individual needs. 1 Scarborough Research, 2006 Bilingual customer service representatives (Spanish) J2711.qxd:Layout 1 2/27/08 11:01 AM Page 6 Reaching out to businesses that are minority-owned and have a diverse workforce brings different points of view that help us determine the best solutions. All encompassing Actively pursuing and using minority- and female-owned Allstate is also an active member of leading nonprofit suppliers broadens our innovation and creativity. When we organizations such as: do business with these companies, we’re creating jobs and National Minority Supplier Development Council opportunities to help build the future marketplace. We hold Women’s Business Enterprise National Council ourselves accountable for ensuring that minority-owned Financial Services Roundtable companies compete for our business. In addition, we require all suppliers we do business with to report their levels of These organizations help us identify successful practices diversity spending to us. in supplier diversity, measure our progress and connect with diverse suppliers at a variety of forums. Over the past We make a significant effort to actively seek out womanand minority-owned suppliers to compete for existing procurement opportunities. As a result they account for: More than 2,000 of total Allstate suppliers 14% of our total supplier base few years, we’ve nearly doubled the number of womanand minority-owned businesses represented within our total sourced expenses. J2711.qxd:Layout 1 2/27/08 11:01 AM Page 8 Partnering with our communities can help build and strengthen programs that help foster inclusion and respect for all people. All together Allstate serves customers in communities throughout Plus, each year Allstate uses its strong balance sheet to: America. When these communities are safe and strong, Make strategic investments that create stronger communities local businesses grow and flourish. We have a responsibility Earn consistent predictable returns for our shareholders to support organizations and causes that match our Improve the quality of life for our employees core values. Create a better business environment for our communities Since 1952, The Allstate Foundation has worked with Allstate has focused a significant portion of our investments thousands of nonprofit organizations to help make life better on revitalizing communities. From civic infrastructure for all Americans. The Foundation believes that a strong improvements to renovating inner-city libraries and hospitals, community is one that recognizes and values people the investments made by Allstate: of various backgrounds, ethnicities, genders, physical challenges, ages and lifestyles. That’s why The Foundation Stimulate growth and prosperity supports programs that focus on teaching inclusion Help to build strong communities and diversity to youth and eliminating discrimination Improve the quality of life for community members and hate crimes. J2711.qxd:Layout 1 2/27/08 11:01 AM Page 10 Creating an environment that encourages our workforce to contribute their own unique talents and ideas is part of our culture at Allstate. All in a day’s work For many years, Allstate has been a recognized leader To strengthen this commitment, Allstate formed an in workplace diversity. This is the result of a continuing Executive Diversity Leadership Council. Consisting of commitment to ensuring that our workforce reflects senior-level decision-makers, chaired by the Chief Diversity the diverse markets we serve. Of the nearly 37,000 Officer and sponsored by the CEO, the Council ensures Allstate employees: that Allstate will continue to meet the changing demographic Nearly 60% are women needs of customers, agents and employees. But it doesn’t More than 30% are minorities stop there. Our employees have been empowered to hold More than 40% of officers and managers are women each other accountable in our corporate commitment to inclusive diversity. More than 20% of officers and managers are from one of five minority groups2 In addition: 16.7% of Allstate agency owners are female 23.3% of Allstate agency owners are minorities 2 2007 figures J2711.qxd:Layout 1 2/27/08 11:01 AM Page 12 Recognition from others provides a valuable benchmark that helps us evaluate the effectiveness of our efforts. All inclusive External recognition provides important input about whether we’re on the right track. Over the years, our inclusive diversity performance has been recognized by many groups that monitor diversity and workplace issues. Some of these include the following: Essence magazine Great Places for Black Women to Work DiversityInc. magazine Top 50 Companies for Diversity Fortune magazine Most Admired Property & Casualty Companies Hispanic Business magazine Top Places for Hispanics to Work LATINA Style 50 50 Best Companies for Latinas to Work NAFE — National Association of Female Executives Top 30 Black Data Processing Associates and WorkplaceDiversity.com Best Companies for Blacks in Technology Award and Epsilon Award Winner Working Mother magazine Top Companies for Women of Color G.I. Jobs magazine Top Military-Friendly Employers Human Rights Campaign Corporate Equity Index J2711.qxd:Layout 1 2/27/08 11:01 AM Page 14 Allstate. There’s a place for you here. J2711.qxd:Layout 1 J2711 2/27/08 11:01 AM Page 16 ©2008 Allstate Insurance Company. allstate.com 02/08