Scope
Define objectives, in-scope and out-of-scope items, success criteria, measurable deliverables, constraints such as budget and resources, and scheduling with acceptance thresholds, testing, and reporting requirements.
A concise Terms of Reference reduces scope drift, clarifies responsibilities, and documents privacy and security controls needed for biometric data. It supports regulatory compliance, risk management, transparent decision-making, and provides an auditable record for procurement and post-deployment reviews.
Project sponsors, IT/security leadership, procurement, compliance officers, and program managers typically prepare or approve the Terms of Reference for biometric projects.
Define objectives, in-scope and out-of-scope items, success criteria, measurable deliverables, constraints such as budget and resources, and scheduling with acceptance thresholds, testing, and reporting requirements.
Identify decision-making bodies, escalation paths, roles and responsibilities for sponsor, project manager, technical leads, privacy officer, and vendor accounts; include meeting cadence and change-control procedures.
Specify biometric modalities (fingerprint, face, iris), integration points, data formats, interoperability standards, encryption in transit and at rest, scalability expectations, and device lifecycle management requirements.
Document data classification, lawful basis, HIPAA applicability for health-linked biometric data, consumer disclosure requirements under ESIGN when applicable, data minimization, retention, and third-party processing agreements.
Outline test plans for accuracy, false acceptance/rejection rates, performance benchmarks, user acceptance testing, pilot duration, acceptance criteria, rollback plans, and post-deployment validation steps and reporting.
Require AES-256 encryption at rest, TLS 1.2/1.3 in transit, access controls, role-based permissions, audit logging, tamper-evident storage, and vendor SOC 2 or ISO 27001 certifications and regular penetration testing.
| Field | Configuration |
|---|---|
| Signer Authentication | Choose email, SMS OTP, or knowledge-based authentication. |
| Signer Order | Set sequential or parallel routing per role. |
| Conditional Fields | Show/hide fields based on previous answers. |
| Retention Policy | Attach retention tags and export formats. |
| Audit Trail | Enable detailed logs, timestamps, and IP capture. |
Digital signing requires compatible file types, signer authentication, and secure transmission with audit logs and retention policies.
Start date for governance and initial stakeholder alignment.
Date to conclude RFP evaluation and award contract.
End of pilot testing and performance validation.
Full production deployment and cutover to biometric system.
Effective date when record retention periods begin.
Include a privacy and security risk assessment detailing threats, mitigations, residual risk, and monitoring plans; quantify risks where possible and link to incident response procedures.
Provide sample service-level agreements showing uptime guarantees, support windows, maintenance windows, and remedies for performance failures or data incidents, including escalation and penalties per contract terms.
Attach pilot test results that report false acceptance/rejection rates, sample sizes, environmental conditions, and software/firmware versions used during evaluation and remediation actions recommended with sign-off.
Provide template consent language, data subject rights information, data flows, retention schedules, and vendor subprocessors to be included in operational privacy notices and cross-border transfer controls.
A regional health system defined a pilot ToR specifying patient consent, encryption standards, and vendor BAAs for a fingerprint-based access project.
A municipal agency used a ToR to specify face-recognition integration for secure facility access, including accuracy targets, redress processes, and audit retention.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |