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® Morningstar Document Research FORM 10-Q AMAZON COM INC - AMZN Filed: April 23, 2010 (period: March 31, 2010) Quarterly report which provides a continuing view of a company's financial position ℠ Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) ⌧ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2010 or � TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to . Commission File No. 000-22513 Amazon.com, Inc. (Exact Name of Registrant as Specified in its Charter) Delaware 91-1646860 (State or Other Jurisdiction of Incorporation or Organization) (I.R.S. Employer Identification No.) 410 Terry Avenue North, Seattle, WA 98109-5210 (206) 266-1000 (Address and Telephone Number, Including Area Code, of Registrant’s Principal Executive Offices) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ⌧ No � Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ⌧ No � Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. Large accelerated filer ⌧ Accelerated filer � Non-accelerated filer � (Do not check if a smaller reporting company) Smaller reporting company � Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes � No ⌧ 445,671,637 shares of common stock, par value $0.01 per share, outstanding as of April 16, 2010 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents AMAZON.COM, INC. FORM 10-Q For the Quarterly Period Ended March 31, 2010 INDEX Page PART I. FINANCIAL INFORMATION Item 1. Financial Statements 3 Consolidated Statements of Cash Flows 3 Consolidated Statements of Operations 4 Consolidated Balance Sheets 5 Notes to Consolidated Financial Statements 6 Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations 14 Item 3. Quantitative and Qualitative Disclosures About Market Risk 25 Item 4. Controls and Procedures 27 PART II. OTHER INFORMATION Item 1. Legal Proceedings 28 Item 1A. Risk Factors 28 Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 37 Item 3. Defaults Upon Senior Securities 37 Item 4. Reserved 37 Item 5. Other Information 37 Item 6. Exhibits 37 Signatures 38 2 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents PART I. FINANCIAL INFORMATION Item 1. Financial Statements AMAZON.COM, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (in millions) (unaudited) Three Months Ended March 31, 2010 2009 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD OPERATING ACTIVITIES: Net income Adjustments to reconcile net income to net cash from operating activities: Depreciation of fixed assets, including internal-use software and website development, and other amortization Stock-based compensation Other operating expense (income), net Losses (gains) on sales of marketable securities, net Other expense (income), net Deferred income taxes Excess tax charges (benefits) from stock-based compensation Changes in operating assets and liabilities: Inventories Accounts receivable, net and other Accounts payable Accrued expenses and other Additions to unearned revenue Amortization of previously unearned revenue Net cash provided by (used in) operating activities INVESTING ACTIVITIES: Purchases of fixed assets, including internal-use software and website development Acquisitions, net of cash acquired, and other Sales and maturities of marketable securities and other investments Purchases of marketable securities and other investments Net cash provided by (used in) investing activities FINANCING ACTIVITIES: Excess tax benefits (charges) from stock-based compensation Common stock repurchased Proceeds from long-term debt and other Repayments of long-term debt and capital lease obligations Net cash provided by (used in) financing activities Foreign-currency effect on cash and cash equivalents Net increase (decrease) in cash and cash equivalents CASH AND CASH EQUIVALENTS, END OF PERIOD $ 3,444 $ 2,769 Twelve Months Ended March 31, 2010 2009 $ 1,701 $ 299 177 119 87 26 0 (6) (20) (86) 87 67 11 (2) 2 0 (49) 411 360 118 (2) (23) 63 (141) 309 288 (19) (1) (30) 14 (145) 321 454 (1,892) (361) 188 (227) (1,098) 107 167 (1,129) (122) 206 (107) (585) (317) (195) 1,096 60 1,036 (710) 2,780 (273) (190) 686 249 576 (386) 1,757 (140) (19) 872 (1,255) (542) $ (55) (15) 314 (391) (147) (458) (43) 2,524 (4,755) (2,732) (326) (155) 1,348 (1,686) (819) 86 0 62 (61) 87 (47) (1,600) 1,844 49 0 3 (343) (291) (45) (1,068) 1,701 141 0 124 (168) 97 (2) 143 1,844 145 (100) 48 (673) (580) (153) 205 1,701 $ 1,024 1,496 $ 679 $ See accompanying notes to consolidated financial statements. 3 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents AMAZON.COM, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (in millions, except per share data) (unaudited) Three Months Ended March 31, 2010 2009 Net sales $ 7,131 $ Operating expenses (1): Cost of sales Fulfillment Marketing Technology and content General and administrative Other operating expense (income), net Total operating expenses Income from operations Interest income Interest expense Other income (expense), net Total non-operating income (expense) Income before income taxes Provision for income taxes Equity-method investment activity, net of tax Net income 5,501 546 201 366 97 26 6,737 394 11 (7) 3 7 401 (100) (2) 299 $ 4,889 $ 3,741 422 128 275 68 11 4,645 244 12 (12) 4 4 248 (69) (2) 177 Basic earnings per share $ 0.67 $ 0.41 Diluted earnings per share $ 0.66 $ 0.41 Weighted average shares used in computation of earnings per share: Basic 445 454 Diluted (1) Includes stock-based compensation as follows: Fulfillment Marketing Technology and content General and administrative $ 429 437 18 5 47 17 $ See accompanying notes to consolidated financial statements. 4 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ 15 4 36 12 Table of Contents AMAZON.COM, INC. CONSOLIDATED BALANCE SHEETS (in millions, except per share data) March 31, 2010 (unaudited) December 31, 2009 ASSETS Current assets: Cash and cash equivalents Marketable securities Inventories Accounts receivable, net and other Deferred tax assets Total current assets Fixed assets, net Deferred tax assets Goodwill Other assets Total assets $ $ LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable Accrued expenses and other Total current liabilities Long-term debt Other long-term liabilities Commitments and contingencies Stockholders’ equity: Preferred stock, $0.01 par value: Authorized shares — 500 Issued and outstanding shares — none Common stock, $0.01 par value: Authorized shares — 5,000 Issued shares — 462 and 461 Outstanding shares — 446 and 444 Treasury stock, at cost Additional paid-in capital Accumulated other comprehensive loss Retained earnings Total stockholders’ equity Total liabilities and stockholders’ equity $ $ 1,844 3,219 1,820 815 266 7,964 1,436 16 1,234 1,392 12,042 $ 3,619 1,574 5,193 131 1,100 $ 5 (600) 5,887 (145) 471 5,618 12,042 $ $ 3,444 2,922 2,171 988 272 9,797 1,290 18 1,234 1,474 13,813 5,605 1,759 7,364 109 1,083 5 (600) 5,736 (56) 172 5,257 13,813 See accompanying notes to consolidated financial statements. 5 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents AMAZON.COM, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited) Note 1 — Accounting Policies Unaudited Interim Financial Information We have prepared the accompanying consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”) for interim financial reporting. These consolidated financial statements are unaudited and, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals necessary for a fair presentation of our consolidated balance sheets, operating results, and cash flows for the periods presented. Operating results for the periods presented are not necessarily indicative of the results that may be expected for 2010 due to seasonal and other factors. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) have been omitted in accordance with the rules and regulations of the SEC. These consolidated financial statements should be read in conjunction with the audited consolidated financial statements and accompanying notes in Item 8 of Part II, “Financial Statements and Supplementary Data,” of our 2009 Annual Report on Form 10-K. Prior Period Reclassifications Certain prior period amounts have been reclassified to conform to the current period presentation. We no longer present gross profit in our consolidated statement of operations as we believe income from operations is a more meaningful measure due to the diversity of our product categories and services. Principles of Consolidation The consolidated financial statements include the accounts of Amazon.com, Inc., its wholly-owned subsidiaries, and those entities in which we have a variable interest and are the primary beneficiary (collectively, the “Company”). Intercompany balances and transactions have been eliminated. Use of Estimates The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent liabilities. Estimates are used for, but not limited to, valuation of inventory, sales returns, income taxes, stock-based compensation, valuation of acquired intangibles and goodwill, determining the selling price of deliverables in multiple element revenue arrangements, contingencies, valuation of investments, collectability of receivables, incentive discount offers, and depreciable lives of fixed assets and internally-developed software. Actual results could differ materially from those estimates. Recent Accounting Pronouncements In June 2009, the Financial Accounting Standards Board (“FASB”) issued authoritative guidance on the consolidation of variable interest entities. The new guidance requires a qualitative approach to identifying a controlling financial interest in a variable interest entity (“VIE”), and requires ongoing assessment of whether an entity is a VIE and whether an interest in a VIE makes the holder the primary beneficiary of the VIE. We adopted this guidance on January 1, 2010. Adoption did not have a material impact on our consolidated financial statements. On January 1, 2010, we prospectively adopted ASU 2009-13, which amends ASC Topic 605, Revenue Recognition. Under this standard, we allocate revenue in arrangements with multiple deliverables using estimated selling prices if we do not have vendor-specific objective evidence or third-party evidence of the selling prices of the deliverables. Estimated selling prices are management’s best estimates of the prices that we would charge our customers if we were to sell the standalone elements separately. 6 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Sales of our Kindle e-reader are considered arrangements with multiple deliverables, consisting of the device, wireless access and delivery, and software upgrades. Under the prior accounting standard, we accounted for sales of the Kindle ratably over the estimated life of the device. Accordingly, revenue and associated product cost of the device through December 31, 2009, were deferred at the time of sale and recognized on a straight-line basis over the two year estimated economic life. As of January 2010, we account for the sale of the Kindle as three deliverables. The revenue related to the device, which is the substantial portion of the total sale price, and related costs are recognized upon delivery. Revenue related to wireless access and delivery and software upgrades is amortized over the life of the device, which remains estimated at two years. Because we have adopted ASU 2009-13 prospectively, we are recognizing $508 million throughout 2010 and 2011 for revenue previously deferred under the prior accounting standard. Note 2 — Cash, Cash Equivalents, and Marketable Securities As of March 31, 2010, and December 31, 2009, our cash, cash equivalents, and marketable securities primarily consisted of cash, government and government agency securities, AAA-rated money market funds, and other investment grade securities. Our marketable fixed-income securities have maturities of less than 5 years. Cash equivalents and marketable securities are recorded at fair value. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. To increase the comparability of fair value measures, the following hierarchy prioritizes the inputs to valuation methodologies used to measure fair value: Level 1—Valuations based on quoted prices for identical assets and liabilities in active markets. Level 2—Valuations based on observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data. Level 3—Valuations based on unobservable inputs reflecting our own assumptions, consistent with reasonably available assumptions made by other market participants. These valuations require significant judgment. We measure the fair value of money market funds and equity securities based on quoted prices in active markets for identical assets or liabilities. All other financial instruments were valued either based on recent trades of securities in inactive markets or based on quoted market prices of similar instruments and other significant inputs derived from or corroborated by observable market data. We did not hold any securities categorized as Level 3 as of March 31, 2010, or December 31, 2009. 7 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents The following table summarizes, by major security type, our cash, cash equivalents, and marketable securities that are measured at fair value on a recurring basis and are categorized using the fair value hierarchy (in millions): Cost or Amortized Cost Cash Level 1 securities: Money market funds Equity securities Level 2 securities: Foreign government and agency securities U.S. government and agency securities Corporate debt securities (1) Asset-backed securities Other fixed income securities March 31, 2010 Gross Gross Unrealized Unrealized Gains Losses Total Estimated Fair Value December 31, 2009 Total Estimated Fair Value $ $ $ $ 412 0 $ 0 412 391 1,262 1 $ 0 0 0 0 1,262 1 2,750 1 1,537 1,894 209 39 7 5,361 10 5 5 2 0 22 0 (2) 0 0 0 (2) 1,547 1,897 214 41 7 5,381 1,999 1,268 211 46 6 6,672 Less: Long-term marketable securities (2) Total cash, cash equivalents, and marketable securities $ $ $ (318) 5,063 $ (306) 6,366 (1) Corporate debt securities include investments in financial, insurance, and corporate institutions. No single issuer represents a significant portion of the total corporate debt securities portfolio. (2) We are required to pledge or otherwise restrict a portion of our marketable securities as collateral for standby letters of credit, guarantees, debt and real estate lease agreements. We classify cash and marketable securities with use restrictions of twelve months or longer as non-current “Other assets” on our consolidated balance sheets. See “Note 3 — Commitments and Contingencies.” Note 3 — Commitments and Contingencies Commitments We have entered into non-cancellable operating and capital leases for fixed assets and office, fulfillment, and data center facilities. Rental expense under operating lease agreements was $48 million and $41 million for Q1 2010 and Q1 2009. In December 2007, we entered into a series of leases and other agreements for the lease of corporate office space to be developed in Seattle, Washington, with initial terms of up to 16 years commencing on completion of development between 2010 and 2013, with options to extend for two five-year periods. Related to these leases, we expect to occupy approximately 1.7 million square feet of office space. We also have an option to lease up to an additional approximately 500,000 square feet at rates based on fair market values at the time the option is exercised, subject to certain conditions. In addition, if interest rates exceed a certain threshold, we have the option to provide financing for one of the buildings. 8 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents The following summarizes our principal contractual commitments, excluding open orders for inventory purchases that support normal operations, as of March 31, 2010: Nine Months Ended December 31, 2010 2011 Year Ended December 31, 2012 2013 2014 Thereafter Total (in millions) Operating and capital commitments: Debt principal and interest Capital leases, including interest Operating leases Other commitments (1)(2) Total commitments $ $ 42 110 134 175 461 $ 52 114 169 105 $ 440 $ 59 63 157 91 $ 370 $ 58 13 149 87 $ 307 $— $ — $ 5 144 86 $ 235 0 283 1,157 1,440 $ 211 305 1,036 1,701 $ 3,253 (1) Includes the estimated timing and amounts of payments for rent, operating expenses, and tenant improvements associated with approximately 1.7 million square feet of corporate office space being developed in Seattle, Washington. The amount of space available and our financial and other obligations under the lease agreements are affected by various factors, including government approvals and permits, interest rates, development costs, and other expenses and our exercise of certain rights under the lease agreements. (2) Excludes $184 million of tax contingencies for which we cannot make a reasonably reliable estimate of the amount and period of payment, if any. Pledged Securities We have pledged or otherwise restricted a portion of our cash and marketable securities as collateral for standby and trade letters of credit, guarantees, debt and real estate leases. We classify cash and marketable securities with use restrictions of twelve months or longer as non-current “Other assets” on our consolidated balance sheets. The amount required to be pledged for certain real estate lease agreements changes over the life of our leases based on our credit rating and changes in our market capitalization. Information about collateral required to be pledged under these agreements is as follows: Standby and Trade Letters of Credit and Guarantees Balance at December 31, 2009 Net change in collateral pledged Balance at March 31, 2010 $ $ 142 (4) 138 Debt (1) (in millions) $ 157 17 $ 174 Real Estate Leases (2) $ $ 4 (1) 3 Total $ 303 12 $ 315 (1) Represents collateral for certain debt related to our international operations. (2) At March 31, 2010, our market capitalization was $61 billion. The required amount of collateral to be pledged will increase by $1.5 million if our market capitalization is equal to or below $40 billion, an additional $5 million if our market capitalization is equal to or below $18 billion, and an additional $6 million if our market capitalization is equal to or below $13 billion. Legal Proceedings The Company is involved from time to time in claims, proceedings and litigation, including the matters described in Item 8 of Part II, “Financial Statements and Supplementary Data — Note 7, Commitments and Contingencies — Legal Proceedings” of our 2009 Annual Report on Form 10-K, as supplemented by the following: In December 2005, Registrar Systems LLC filed a complaint against us and Target Corporation for patent infringement in the United States District Court for the District of Colorado. The complaint alleges that our website technology, including the method by which Amazon.com enables customers to use Amazon.com account 9 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents information on websites that Amazon.com operates for third parties, such as Target.com, infringes two patents obtained by Registrar Systems purporting to cover methods and apparatuses for a “World Wide Web Registration Information Processing System” (U.S. Patent Nos. 5,790,785 and 6,823,327) and seeks injunctive relief, monetary damages in an amount no less than a reasonable royalty, prejudgment interest, costs, and attorneys’ fees. In September 2006, the Court entered an order staying the lawsuit pending the outcome of the Patent and Trademark Office’s re-examination of the patents in suit. In late 2009, the Patent and Trademark Office concluded its re-examination and cancelled the patents in suit. Accordingly, the plaintiff voluntarily dismissed this lawsuit without prejudice in March 2010. In August 2006, Cordance Corporation filed a complaint against us for patent infringement in the United States District Court for the District of Delaware. The complaint alleges that our website technology, including our 1-Click ordering system, infringes a patent obtained by Cordance purporting to cover an “Object-Based Online Transaction Infrastructure” (U.S. Patent No. 6,757,710) and seeks injunctive relief, monetary damages in an amount no less than a reasonable royalty, treble damages for alleged willful infringement, prejudgment interest, costs, and attorneys’ fees. In response, we asserted a declaratory judgment counterclaim in the same action alleging that a service that Cordance has advertised its intent to launch infringes a patent owned by us entitled “Networked Personal Contact Manager” (U.S. Patent No. 6,269,369). In August 2009, a jury trial was held and the jury found that all asserted claims of the ‘710 patent were not infringed by Amazon or were invalid. In February 2010, the Court partially reversed the jury’s findings, ruling that some of the asserted claims of the ‘710 Patent were valid and were infringed by Amazon. We plan to appeal the Court’s ruling. In March 2009, the Tobin Family Education and Health Foundation filed a complaint against us for patent infringement in the United States District Court for the Middle District of Florida. The complaint alleges, among other things, that the technology underlying the Amazon Associates program infringes a patent owned by Tobin purporting to cover a “Method and System for Customizing Marketing Services on Networks Communication with Hypertext Tagging Conventions” (U.S. Patent No. 7,505,913) and seeks injunctive relief, monetary damages, costs and attorneys fees. In March 2010, we settled this litigation on terms that include a nonexclusive license to the patent in suit and, accordingly, the lawsuit has been dismissed with prejudice. In April 2009, Parallel Networks, LLC filed a complaint against us for patent infringement in the United States District Court for the Eastern District of Texas. The complaint alleges, among other things, that our website technology infringes a patent owned by Parallel Networks purporting to cover a “Method And Apparatus For Client-Server Communication Using a Limited Capability Client Over A Low-Speed Communications Link” (U.S. Patent No. 6,446,111) and seeks injunctive relief, monetary damages, costs and attorneys fees. The complaint was dismissed without prejudice in February 2010, but the plaintiff filed a new complaint against us the following month containing similar allegations. We dispute the allegations of wrongdoing and intend to vigorously defend ourselves in this matter. In June 2009, Bedrock Computer Technologies LLC filed a complaint against us for patent infringement in the United States District Court for the Eastern District of Texas. The complaint alleges, among other things, that our website technology infringes a patent owned by Bedrock purporting to cover a “Method And Apparatus For Information Storage and Retrieval Using a Hashing Technique with External Chaining and On-the-Fly Removal of Expired Data” (U.S. Patent Nos. 5,893,120) and seeks injunctive relief, monetary damages, enhanced damages, a compulsory future royalty, costs and attorneys fees. The complaint was dismissed without prejudice in March 2010, but the plaintiff filed a new complaint against us the following month containing similar allegations. We dispute the allegations of wrongdoing and intend to vigorously defend ourselves in this matter. In February 2010, Texas OCR Technologies LLC filed a complaint against us for patent infringement in the United States District Court for the Eastern District of Texas. The complaint alleges, among other things, that our Search Inside the Book feature infringes a patent owned by Texas OCR Technologies purporting to cover a “Methodology for Displaying Search Results Using Character Recognition” (U.S. Patent No. 6,363,179) and seeks monetary damages, costs and attorneys fees. We dispute the allegations of wrongdoing and intend to vigorously defend ourselves in this matter. 10 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Depending on the amount and the timing, an unfavorable resolution of some or all of the claims, proceedings and litigation in which the Company is involved could materially affect our business, results of operations, financial position, or cash flows. See also “Note 6 — Income Taxes.” Note 4 — Stockholders’ Equity Stock Award Activity We granted restricted stock units representing 2.4 million and 0.6 million shares of common stock during Q1 2010 and Q1 2009 with a per share weighted average fair value of $134.18 and $58.74. In March 2010, we granted approximately 2.0 million annual stock awards and we expect to grant additional annual stock awards in Q2 2010. In 2009, we granted all of our annual stock awards in Q2. Common shares outstanding plus shares underlying outstanding stock awards totaled 463 million and 461 million at March 31, 2010 and December 31, 2009. These totals include all stock-based awards outstanding, excluding estimated forfeitures. The following table summarizes our restricted stock unit activity for Q1 2010 (in millions): Number of Units Outstanding at December 31, 2009 Units granted Units vested Units forfeited Outstanding at March 31, 2010 15.7 2.4 (0.9) (0.3) 16.9 Scheduled vesting for outstanding restricted stock units at March 31, 2010 is as follows (in millions): Nine Months Ended December 31, 2010 Scheduled vesting — restricted stock units 4.9 Year Ended December 31, 2011 2012 2013 2014 Thereafter 5.7 3.9 1.8 0.4 Total 0.2 16.9 As of March 31, 2010, there was $557 million of net unrecognized compensation cost related to unvested stock-based compensation arrangements. This compensation is recognized on an accelerated basis, with approximately half of the compensation expected to be expensed in the next twelve months, and has a weighted average recognition period of 1.2 years. Note 5 — Comprehensive Income Comprehensive income was $210 million and $157 million for Q1 2010 and Q1 2009. The primary differences between net income as reported and comprehensive income are foreign currency translation adjustments, net of tax, and changes in unrealized gains and losses on available-for-sale securities, net of tax. Note 6 — Income Taxes Our tax provision for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter we update our estimate of the annual effective tax rate, and if our estimated tax rate changes we make a cumulative adjustment. The 2010 annual effective tax rate is estimated to be lower than the 35% U.S. federal statutory rate primarily due to anticipated earnings of our subsidiaries in jurisdictions where our effective tax rate is lower than in the U.S. Cash paid for income taxes was $4 million and $11 million in Q1 2010 and Q1 2009. 11 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents As of March 31, 2010, and December 31, 2009, tax contingencies (gross unrecognized tax benefits) were $184 million and $181 million. Due to the nature of our business operations, we expect the total amount of tax contingences for prior period tax positions will grow over the next 12 months in comparable amounts to the prior 12 months. We do not believe it is reasonably possible that the total amount of tax contingencies will significantly decrease within the next 12 months. We are under examination, or may be subject to examination, by the Internal Revenue Service (“IRS”) for calendar years 2005 through 2009. Additionally, any net operating losses that were generated in prior years and utilized in 2005 through 2009 may also be subject to examination by the IRS. We are under examination, or may be subject to examination, in the following major jurisdictions for the years specified: Kentucky for 2005 through 2009, France for 2007 through 2009, Germany for 2003 through 2009, Luxembourg for 2005 through 2009, and the United Kingdom for 2004 through 2009. In addition, in 2007, Japanese tax authorities assessed income tax, including penalties and interest, of approximately $120 million against one of our U.S. subsidiaries for the years 2003 through 2005. We believe that these claims are without merit and are disputing the assessment. Further proceedings on the assessment have been stayed during negotiations between U.S. and Japanese authorities over the double taxation issues the assessment raises, and we have provided bank guarantees to suspend enforcement of the assessment. We also may be subject to income tax examination by Japanese tax authorities for 2006 through 2009. Note 7 — Segment Information We have organized our operations into two principal segments: North America and International. We present our segment information along the same lines that our chief executive reviews our operating results in assessing performance and allocating resources. We allocate operating expenses to segment results, excluding the line item “Other operating expense (income), net” and operating expenses attributable to stock-based compensation. A significant majority of our costs for “Technology and content” are incurred in the United States and most of these costs are allocated to our North America segment. There are no internal revenue transactions between our reporting segments. 12 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Information on reportable segments and reconciliation to consolidated net income was as follows: Three Months Ended March 31, 2010 2009 (in millions) North America Net sales Operating expenses Cost of sales Direct segment operating expenses (1) Segment operating income $ (1) 2,578 2,761 746 273 $ 1,884 544 150 $ 3,351 $ 2,311 $ 2,740 377 234 $ 1,857 282 172 $ 7,131 $ 4,889 $ Consolidated Net sales Operating expenses Cost of sales Direct segment operating expenses (1) Segment operating income Stock-based compensation Other operating income (expense), net Income from operations Total non-operating income (expense) Provision for income taxes Equity-method investment activity, net of tax Net income $ $ International Net sales Operating expenses Cost of sales Direct segment operating expenses (1) Segment operating income 3,780 5,501 1,123 507 (87) (26) 394 7 (100) (2) 299 $ 3,741 826 322 (67) (11) 244 4 (69) (2) 177 Represents the fulfillment, marketing, technology and content, and general and administrative operating expenses, excluding stock-based compensation, that are allocated to segments. 13 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations Forward-Looking Statements This Quarterly Report on Form 10-Q includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including statements regarding guidance, industry prospects or future results of operations or financial position, made in this Quarterly Report on Form 10-Q are forward-looking. We use words such as anticipates, believes, expects, future, intends, and similar expressions to identify forward-looking statements. Forward-looking statements reflect management’s current expectations and are inherently uncertain. Actual results could differ materially for a variety of reasons, including, among others, fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending, world events, the rate of growth of the Internet and online commerce, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, acquisitions, and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. In addition, the current global economic climate amplifies many of these risks. These risks and uncertainties, as well as other risks and uncertainties that could cause our actual results to differ significantly from management’s expectations, are described in greater detail in Item 1A of Part II, “Risk Factors.” For additional information, see Item 7 of Part II, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” of our 2009 Annual Report on Form 10-K. Critical Accounting Judgments The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in the consolidated financial statements and accompanying notes. The SEC has defined a company’s critical accounting policies as the ones that are most important to the portrayal of the company’s financial condition and results of operations, and which require the company to make its most difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based on this definition, we have identified the critical accounting policies and judgments addressed below. We also have other key accounting policies, which involve the use of estimates, judgments, and assumptions that are significant to understanding our results. For additional information, see Item 8 of Part II, “Financial Statements and Supplementary Data — Note 1 — Description of Business and Accounting Policies,” of our 2009 Annual Report on Form 10-K and Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies,” of this Form 10-Q. Although we believe that our estimates, assumptions, and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments, or conditions. Inventories Inventories, consisting of products available for sale, are primarily accounted for using the first-in first-out (“FIFO”) method, and are valued at the lower of cost or market value. This valuation requires us to make judgments, based on currently-available information, about the likely method of disposition, such as through sales to individual customers, returns to product vendors, or liquidations, and expected recoverable values of each disposition category. These assumptions about future disposition of inventory are inherently uncertain. As a measure of sensitivity, for every 1% of additional inventory valuation allowance we would have recorded an additional cost of sales of approximately $19 million for Q1 2010. 14 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Goodwill We evaluate goodwill for impairment annually and when an event occurs or circumstances change that indicates that the carrying value may not be recoverable. Our annual testing date is October 1. We test goodwill for impairment by first comparing the book value of net assets to the fair value of the reporting units. If the fair value is determined to be less than the book value, a second step is performed to compute the amount of impairment as the difference between the estimated fair value of goodwill and the carrying value. We estimate the fair value of the reporting units using discounted cash flows. Forecasts of future cash flow are based on our best estimate of future net sales and operating expenses, based primarily on expected category expansion, pricing, market segment share and general economic conditions. Certain estimates of discounted cash flows involve businesses and geographies with limited financial history and developing revenue models. Changes in these forecasts could significantly change the amount of impairment recorded, if any. During the quarter, management monitored the actual performance relative to the fair value assumptions used during our annual goodwill impairment test. For the periods presented, no triggering events were identified that require an update to our annual impairment test. As a measure of sensitivity, 10% decrease in the fair value of any of our reporting units as of December 31, 2009 would have had no impact on the carrying value of our goodwill. Financial and credit market volatility directly impacts our fair value measurement through our weighted average cost of capital that we use to determine our discount rate and through our stock price that we use to determine our market capitalization. During times of volatility, significant judgment must be applied to determine whether credit or stock price changes are a short term swing or a longer-term trend. As a measure of sensitivity, a prolonged 20% decrease from our March 31, 2010 closing stock price would not be an indicator of possible impairment. Stock-Based Compensation We measure compensation cost for stock awards at fair value and recognize it as compensation expense over the service period for awards expected to vest. The fair value of restricted stock units is determined based on the number of shares granted and the quoted price of our common stock. The estimation of stock awards that will ultimately vest requires judgment for the amount that will be forfeited, and to the extent actual results or updated estimates differ from our current estimates, such amounts will be recorded as a cumulative adjustment in the period estimates are revised. We consider many factors when estimating expected forfeitures, including employee class, economic environment, and historical experience. We update our estimated forfeiture rate quarterly. A 1% change to our estimated forfeiture rate would have had an approximately $17 million impact on our Q1 2010 consolidated operating income. Our estimated forfeiture rates at March 31, 2010 and December 31, 2009 were 32.5% and 33.1%. We utilize the accelerated method, rather than the straight-line method, for recognizing compensation expense. Under this method, over 50% of the compensation cost is expensed in the first year of a four year vesting term. The accelerated method also adds a higher level of sensitivity and complexity in estimating forfeitures. If forfeited early in the life of an award, the forfeited amount is much greater under an accelerated method than under a straight-line method. Income Taxes We are subject to income taxes in both the U.S. and numerous foreign jurisdictions. Significant judgment is required in evaluating our tax positions and determining our provision for income taxes. During the ordinary course of business, there are many transactions and calculations for which the ultimate tax determination is uncertain. For example, our effective tax rates could be adversely affected by earnings being lower than anticipated in countries where we have lower statutory rates and higher than anticipated in countries where we have higher statutory rates, by changes in the valuation of our deferred tax assets and liabilities, or by changes in 15 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents the relevant tax, accounting and other laws, regulations, principles and interpretations. We are subject to audit in various jurisdictions, and such jurisdictions may assess additional income tax against us. Although we believe our tax estimates are reasonable, the final determination of tax audits and any related litigation could be materially different from our historical income tax provisions and accruals. The results of an audit or litigation could have a material effect on our operating results or cash flows in the period or periods for which that determination is made. If we determine that additional portions of our deferred tax assets are realizable, the majority of the benefit will come from the assets associated with the stock-based compensation that was not recognized in the financial statements, but was claimed on the tax return. Since this compensation did not originally run through our consolidated statements of operations, the benefit generated will be recorded to stockholders’ equity. Recent Accounting Pronouncements See Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies — Recent Accounting Pronouncements.” Liquidity and Capital Resources Cash flow information is as follows: Three Months Ended March 31, 2010 2009 (in millions) Operating activities Investing activities Financing activities $ (1,098) (542) 87 $ (585) (147) (291) Twelve Months Ended March 31, 2010 2009 (in millions) $ 2,780 (2,732) 97 $ 1,757 (819) (580) Our financial focus is on long-term, sustainable growth in free cash flow1. Free cash flow, a non-GAAP financial measure, was $2.32 billion for the trailing twelve months ended March 31, 2010, compared to $1.43 billion for the trailing twelve months ended March 31, 2009, an increase of 62%. See “Non-GAAP Financial Measures” below for a reconciliation of free cash flow to cash provided by operating activities. The increase in free cash flow for the trailing twelve months ended March 31, 2010 compared to the comparable prior year period was due to increased operating income, changes in working capital, and increased deferred revenue, partially offset by increased capital expenditures. Operating cash flows and free cash flows can be volatile and are sensitive to many factors, including changes in working capital and the timing and magnitude of capital expenditures. Working capital at any specific point in time is subject to many variables, including seasonality, inventory management and category expansion, the timing of cash receipts and payments, vendor payment terms, valuation of cash equivalents and marketable securities, and fluctuations in foreign exchange rates. Our principal sources of liquidity are cash flows generated from operations and our cash, cash equivalents, and marketable securities balances, which, at fair value, were $5.1 billion and $6.4 billion at March 31, 2010 and December 31, 2009. Amounts held in foreign currencies were $2.3 billion and $2.8 billion at March 31, 2010 and December 31, 2009, and were primarily Euros, British Pounds, and Japanese Yen. Cash provided by (used in) operating activities was $(1,098) million and $(585) million for Q1 2010 and Q1 2009. Our operating cash flows result primarily from cash received from our customers, sellers, and activities such as AWS, miscellaneous marketing and promotional agreements, and our co-branded credit card agreements, offset by cash payments we make for products and services, employee compensation (less amounts capitalized (1) Free cash flow, a non-GAAP financial measure, is defined as net cash provided by operating activities less purchases of fixed assets, including capitalized internal-use software and website development, both of which are presented on our consolidated statements of cash flows. See “Non-GAAP Financial Measures” below. 16 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents related to internal use software that are reflected as cash used in investing activities), payment processing and related transaction costs, and operating leases. Cash received from customers, sellers, developers, and other activities generally corresponds to our net sales. Because our customers primarily use credit cards to buy from us, our receivables from customers settle quickly. Changes to our operating cash flows have historically been driven primarily by changes in operating income and changes to the components of working capital, including changes to receivable and payable days and inventory turns, as well as changes to non-cash items such as excess stock-based compensation and deferred taxes. Cash provided by (used in) investing activities corresponds with purchases, sales, and maturities of marketable securities, cash outlays for acquisitions, equity-method investments, and intellectual property rights, and purchases of fixed assets, including leasehold improvements and internal-use software and website development costs. Cash provided by (used in) investing activities was $(542) million and $(147) million for Q1 2010 and Q1 2009, with the variability caused primarily by purchases, maturities, and sales of marketable securities and other investments and increased capital expenditures. Capital expenditures were $140 million and $55 million during Q1 2010 and Q1 2009. The increase in capital expenditures reflects additional investments in technology infrastructure including AWS, additional investments in support of continued business growth, including capacity to support our fulfillment operations, and investments in corporate office space, which we expect to continue throughout 2010. Capital expenditures included $40 million and $34 million for internal-use software and website development during Q1 2010 and Q1 2009. Stock-based compensation capitalized for internal-use software and website development costs does not affect cash flows. During Q1 2010 and Q1 2009, we made cash payments, net of acquired cash, related to acquisition and investment activity of $19 million and $15 million. Cash provided by (used in) financing activities was $87 million and $(291) million for Q1 2010 and Q1 2009. Cash inflows from financing activities primarily result from proceeds from tax benefits relating to excess stock-based compensation deductions and proceeds from long-term debt. Tax benefits relating to excess stock-based compensation deductions are presented as financing cash flows. Cash inflows from tax benefits related to stock-based compensation deductions were $86 million and $49 million for Q1 2010 and Q1 2009. Cash inflows from proceeds from long-term debt were $62 million in Q1 2010; long-term debt proceeds were not significant in Q1 2009. Cash outflows from financing activities result from payments on capital lease obligations and repayments of long-term debt. Payments on capital lease obligations and repayments of long-term debt were $61 million and $343 million in Q1 2010 and Q1 2009. We recorded net tax provisions of $100 million and $69 million in Q1 2010 and Q1 2009. A majority of this provision is non-cash. We have current tax benefits and net operating loss carryforwards relating to excess stock-based compensation deductions that are being utilized to reduce our U.S. taxable income. As such, cash taxes paid were $4 million and $11 million for Q1 2010 and Q1 2009. As our federal and state net operating losses and tax credits are utilized, cash paid for taxes will increase. We endeavor to optimize our global taxes on a cash basis, rather than on a financial reporting basis. In January 2010, our Board of Directors authorized a program to repurchase up to $2 billion of our common stock. We did not repurchase common stock in Q1 2010. See Item 1 of Part I, “Financial Statements — Note 3 — Commitments and Contingencies” for additional discussion of our principal contractual commitments, as well as our pledged securities. Purchase obligations and open purchase orders, consisting of inventory and significant non-inventory commitments, were $882 million at March 31, 2010. On average, our high inventory velocity means we collect from our customers before our payments to suppliers come due. Inventory turnover2 was 13 for both Q1 2010 and Q1 2009. We expect some variability in inventory turnover over time as it is affected by several factors, including our product mix, the mix of sales by us (2) Inventory turnover is the quotient of trailing twelve month cost of sales to average inventory over five quarter ends. 17 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents and by other sellers, our continuing focus on in-stock inventory availability, our investment in new geographies and product lines, and the extent to which we choose to utilize outsource fulfillment providers. We believe that current cash, cash equivalents, and marketable securities balances will be sufficient to meet our anticipated operating cash needs for at least the next 12 months. However, any projections of future cash needs and cash flows are subject to substantial uncertainty. See Item 1A of Part II, “Risk Factors.” We continually evaluate opportunities to sell additional equity or debt securities, obtain credit facilities, repurchase common stock, pay dividends, or repurchase, refinance, or otherwise restructure our debt for strategic reasons or to further strengthen our financial position. The sale of additional equity or convertible debt securities would likely be dilutive to our shareholders. In addition, we will, from time to time, consider the acquisition of, or investment in, complementary businesses, products, services, and technologies, which might affect our liquidity requirements or cause us to issue additional equity or debt securities. There can be no assurance that additional lines-of-credit or financing instruments will be available in amounts or on terms acceptable to us, if at all. Results of Operations We have organized our operations into two principal segments: North America and International. We present our segment information along the same lines that our chief executive reviews our operating results in assessing performance and allocating resources. Net Sales Net sales information is as follows: Three Months Ended March 31, 2010 2009 (in millions) Net Sales: North America International Consolidated $ $ Year-over-year Percentage Growth: North America International Consolidated Year-over-year Percentage Growth, excluding effect of exchange rates: North America International Consolidated Net Sales Mix: North America International Consolidated 3,780 3,351 7,131 $ $ 2,578 2,311 4,889 47% 45 46 21% 15 18 46% 37 42 22% 28 25 53% 47 100% 53% 47 100% Sales increased 46% in Q1 2010. Changes in currency exchange rates positively affected net sales by $185 million for Q1 2010. For a discussion of the effect on sales growth of exchange rates, see “Effect of Exchange Rates” below. The North America sales growth rate was 47% for Q1 2010. This sales growth primarily reflects increased unit sales, a larger base of sales in faster growing categories such as electronics and other general merchandise, and our adoption of ASU 2009-13 (see Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies — Recent Accounting Pronouncements”). Increased unit sales were driven largely by our continued efforts to 18 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents reduce prices for our customers, including from our free shipping offers and Amazon Prime, by increased in-stock inventory availability and increased selection of product offerings, and by the impact of Zappos, which we acquired in Q4 2009. The International sales growth rate was 45% for Q1 2010. This sales growth primarily reflects increased unit sales and a larger base of sales in faster growing categories such as electronics and other general merchandise. Increased unit sales were driven largely by our continued efforts to reduce prices for our customers, including from our free shipping offers and Amazon Prime, and by increased in-stock inventory availability and increased selection of product offerings. Additionally, changes in currency exchange rates positively affected International net sales by $175 million for Q1 2010. As we continue to offer increased selection, lower prices, and additional product lines within our electronics and other general merchandise category, we expect to see the relative mix of sales from this category increase. Sales of products by other sellers on our websites represented 31% of unit sales for both Q1 2010 and Q1 2009. Since revenues from these sales are recorded as a net amount, they generally result in lower revenues but higher gross margin per unit. Since we focus on profit dollars rather than margins, we are largely neutral on whether an item is sold by us or by another seller. We expect that, over time, our International segment will represent 50% or more of our consolidated net sales. Additionally, as we continue to offer increased selection, lower prices, and additional product lines within our electronics and other general merchandise category, we expect to see the relative mix of sales from this category increase. See “Supplemental Information” below. Supplemental Information Supplemental information about shipping results is as follows: Three Months Ended March 31, 2010 2009 (in millions) Shipping Activity: Shipping revenue (1)(2) Outbound shipping costs Net shipping cost $ $ Year-over-year Percentage Growth: Shipping revenue Outbound shipping costs Net shipping cost Percent of Net Sales: Shipping revenue Outbound shipping costs Net shipping cost 248 (518) (270) $ $ 190 (358) (168) 30% 45 61 3.5% (7.3) (3.8)% (1) 3.9% (7.3) (3.4)% Excludes amounts earned on shipping activities by third-party sellers where we do not provide the fulfillment service. (2) (1)% 12 31 Includes amounts earned from Amazon Prime membership and Fulfillment by Amazon programs. We believe that offering low prices to our customers is fundamental to our future success. One way we offer lower prices is through free-shipping offers that result in a net cost to us in delivering products, as well as through membership in Amazon Prime. To the extent our customers accept and use our free shipping offers at an increasing rate, including memberships in Amazon Prime, our net cost of shipping will increase. We seek to partially mitigate the costs of lowering prices over time through achieving higher sales volumes, negotiating better terms with our suppliers, and achieving better operating efficiencies. 19 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Supplemental information about our net sales is as follows: Three Months Ended March 31, 2010 2009 (in millions) Net sales: North America Media Electronics and other general merchandise Other (1) Total North America $ $ International Media Electronics and other general merchandise Other (1) Total International $ $ Consolidated Media Electronics and other general merchandise Other (1) Total consolidated $ $ Year-over-year percentage growth: North America Media Electronics and other general merchandise Other Total North America International Media Electronics and other general merchandise Other Total International Consolidated Media Electronics and other general merchandise Other Total consolidated Year-over-year percentage growth: Excluding the effect of exchange rates International Media Electronics and other general merchandise Other Total International Consolidated Media Electronics and other general merchandise Other Total consolidated Consolidated net sales mix: Media Electronics and other general merchandise Other Total consolidated (1) 1,597 2,024 159 3,780 $ 1,833 1,489 29 3,351 $ 3,430 3,513 188 7,131 $ $ $ $ 1,305 1,172 101 2,578 1,418 874 19 2,311 2,723 2,046 120 4,889 22% 73 57 47 8% 42 7 21 29% 70 57 45 6% 34 14 15 26% 72 57 46 7% 38 8 18 23% 61 47 37 17% 50 40 28 22% 68 56 42 13% 46 11 25 48% 49 3 100% 56% 42 2 100% Includes non-retail activities, such as AWS, miscellaneous marketing and promotional agreements, other seller sites, and our co-branded credit card agreements. 20 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents Operating Expenses Information about operating expenses with and without stock-based compensation was as follows (in millions): As Reported Operating Expenses: Cost of sales Fulfillment Marketing Technology and content General and administrative Other operating expense (income), net Total operating expenses $ $ 5,501 546 201 366 97 26 6,737 Three Months Ended March 31, 2010 Stock-Based Compensation $ 0 (18) (5) (47) (17) 0 (87) $ Net $ 5,501 528 196 319 80 26 $ 6,650 As Reported $ $ Three Months Ended March 31, 2009 Stock-Based Compensation 3,741 422 128 275 68 11 4,645 $ Net 0 (15) (4) (36) (12) 0 (67) $ 3,741 407 124 239 56 11 $ 4,578 Year-over-year Percentage Growth: Fulfillment Marketing Technology and content General and administrative 29% 56 33 43 30% 57 34 44 19% 25 18 11 19% 24 18 8 Percent of Net Sales: Fulfillment Marketing Technology and content General and administrative 7.7% 2.8 5.1 1.4 7.4% 2.7 4.5 1.1 8.6% 2.6 5.6 1.4 8.3% 2.5 4.9 1.1 Operating expenses without stock-based compensation are non-GAAP financial measures. See “Non-GAAP Financial Measures” below. Cost of Sales Cost of sales consists of the purchase price of consumer products and content where we are the seller of record, inbound and outbound shipping charges, and packaging supplies. Shipping charges to receive products from our suppliers are included in our inventory, and recognized as cost of sales upon sale of products to our customers. Cost of sales increased in absolute dollars in Q1 2010 compared to the comparable prior year period due to increased product and shipping costs resulting from increased sales and to our adoption of ASU 2009-13 (see Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies — Recent Accounting Pronouncements”), offset by improvements in inventory management, including vendor pricing. Consolidated gross profit and gross margin for each of the periods presented was as follows: Three Months Ended March 31, 2010 2009 Gross Profit (in millions) Gross Margin $ 1,630 22.9% $ 1,148 23.5% Gross margin decreased compared to the comparable prior year period due primarily to lower prices for our customers, including free shipping offers and Amazon Prime, offset by changes in product category and service mix, including the impact of Zappos, which we acquired in Q4 2009. We believe that income from operations is 21 Source: AMAZON COM INC, 10-Q, April 23, 2010 Powered by Morningstar® Document Research℠ Table of Contents a more meaningful measure than gross profit and gross margin due to the diversity of our product categories and services. In addition, our focus is on growing profit dollars rather than maximizing margin percentages. Fulfillment The increase in fulfillment costs in absolute dollars in Q1 2010 compared to the comparable prior year period relates to variable costs corresponding with sales volume and inventory levels; our mix of product sales; payment processing and related transaction costs, including mix of payment methods and costs from our guarantee for certain seller transactions; and costs from expanding fulfillment capacity. Fulfillment costs as a percentage of net sales may vary due to several factors, such as payment processing and related transaction costs, including those from our guarantee for certain seller transactions, our level of productivity and accuracy, changes in volume, size, and weight of units received and fulfilled, the extent we utilize fulfillment services provided by third parties, and our ability to affect customer service contacts per unit by implementing improvements in our operations and enhancements to our customer self-service features. Additionally, because payment processing costs associated with seller transactions are based on the gross purchase price of underlying transactions, and payment processing and related transaction costs are higher as a percentage of revenue versus our retail sales, sales by our sellers have higher fulfillment costs as a percent of net sales. We seek to expand our fulfillment capacity to accommodate greater selection and in-stock inventory levels and meet anticipated shipment volumes from sales of our own products as well as sales by third parties for which we provide the fulfillment services. We periodically evaluate our facility requirements as necessary. Marketing We direct customers to our websites primarily through a number of targeted online marketing channels, such as our Associates program, sponsored search, portal advertising, e-mail campaigns, and other initiatives. Our marketing expenses are largely variable, based on growth in sales and changes in rates. To the extent there is increased or decreased competition for these traffic sources, or to the extent our mix of these channels shifts, we would expect to see a corresponding change in our marketing expense or its effect. Marketing costs increased in absolute dollars in Q1 2010 compared to the comparable prior year period due to increased spending in variable online marketing channels, such as our Associates program and sponsored search programs, and television advertising. While costs associated with free shipping are not included in marketing expense, we view free shipping offers and Amazon Prime as effective worldwide marketing tools, and intend to continue offering them indefinitely. Technology and Content We seek to efficiently invest in several areas of technology and content including seller platforms, AWS, digital initiatives, and expansion of new and existing product categories, as well as technology infrastructure so that we can continue to enhance the customer experience, improve our process efficiency and support our infrastructure web services. We expect spending in technology and content to increase over time as we continue to add employees to our staff and add technology infrastructure. During Q1 2010 and Q1 2009, we capitalized $47 million (including $8 million of stock-based compensation) and $41 million (including $6 million of stock-based compensation) of costs associated with internal-use software and website development. Amortization of previously capitalized amounts was $43 million and $40 million for Q1 2010 and Q1 2009. 22

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