Fill and Sign the Sample Disaster Recovery Form

DISASTER RECOVERY PROCEDURES             (hereinafter “the firm”) has implemented the following Disaster Recovery Procedures and has provided these Procedures, both written and verbally to all personnel. The Procedures are to be tested on an annual basis: 1. The firm has two (2) Department Managers who are responsible for notifying Senior Management of possible business interruptions and for notifying the technical support department in the event of an interruption due to computer or other equipment failure. 2. The Senior Management is ultimately responsible for all actions taken by the Department Managers and follows up as needed to insure that all procedures are implemented according to the firm’s Policies and Procedures Manual. 3. The Department Mangers have extensive lists of all personnel which include their home addresses, home telephone numbers, cellular numbers, where applicable, as well as emergency contact information for each employee. The Department Managers and/or Senior Management are able to communicate with all personnel within *one (1) hour in the event of a disaster. 4. The firm backs up all electronic data and the information is stored off site. 5. The firm has a second location that is available and capable of housing the mortgage services department in the event of a disaster. 6. *Customer Service can possibly be restored at 100% within 5 days following the disaster. 7. *Transactions will possibly be accepted within 72 hours following the disaster. 8. *Voice communication will possibly be restored within 48 hours following the disaster. *These timelines are estimates only and may be shorter or longer depending upon the type and magnitude of the disaster in question . The firm makes no representation that the timelines listed are a guarantee of restoration of complete services but will make every effort to restore compete service as soon as possible.