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OMB Control No: 3245-0075 Expiration Date: 8/31/2010 Training Course Number TRAINING PROGRAM EVALUATION Your response to this evaluation form is extremely important to us. The information provided is confidential. It will be used to develop a national evaluation of small business training. Please select the best response to the question and fill in the circle completely with a No. 2 lead pencil. 1. How did you learn of this training program? Word-of-mouth Direct mail pamphlet Newspaper/Publication Banker/Lender Radio/Television Other 2. What was your primary reason for attending this program? Preparation for starting a business Skills improvement for owner/manager Recommended by boss/supervisor To improve my own skills General interest in topic Other 3. How many years has your business been in existence? Not in business Less than 1 year Planning phase 1-3 years 4-6 years Over 6 years Owner Employee 4. Are you a(n): Manager Other 5. Check the main type of business you are engaged in, or plan to be engaged in: Wholesale Retail Manufacturing Service Construction Not in business 6. What type of program training would be most useful? Multiple Daytime Sessions Single Daytime Conference Multiple Evening Sessions Single Evening Conference Breakfast Session Saturday Session 7. What type(s) of program topics would you be most interested in (you may select more than one): Personnel Starting a Business Procurement Engineering/Research Business Plan Bidding and Estimating Inventory Control Sources of Credit and Financing Purchasing Credit and Collections Increasing Sales International Trade Computer Systems Advertising and Sales Promotion Financial Statements Other Office or Plant Management Selling to the Government PROGRAM EVALUATION (Please use the following scale to indicate your response to the statements below: SA = strongly agree; A = agree; N = neither agree/disagree; D = disagree; SD = strongly disagree.) 1. The information was presented effectively. SA A N D SD 2. The information presented was practical. SA A N D SD 3. The program provided a good working knowledge of the subject matter presented. SA A N D SD 4. The program has allowed me to acquire practical skills and knowledge to manage my business more effectively and efficiently. SA A N D SD 5. The program attended was sufficient for my purpose. SA A N D SD SBA Form 20 (6-07) Previous Edition Obsolete Continued... SPEAKER EVALUATION (Please use the following scale to indicate your response to the statements below: VG = very good; G = good; U = undecided; P = poor; VP = very poor.) ) 1. The first speaker's (Speaker Number: a) capacity to hold your interest was: b) organization of the program was: c) level at which the topic was presented was: d) communication skills were: 2. The second speaker's (Speaker Number: a) capacity to hold your interest was: b) organization of the program was: c) level at which the topic was presented was: d) communication skills were: VG G U P VP VG VG G G U U P P VP VP VG G U P VP VG G U P VP VG VG VG G G U U P P VP VP G U P VP VG G U P VP VG VG VG G G U U P P VP VP G U P VP ) 3. The third speaker's (Speaker Number: ) a) capacity to hold your interest was: b) organization of the program was: c) level at which the topic was presented was: d) communication skills were: PERSONAL PROFILE (Please fill in the circle completely for the category that best applies to you.) 1. Gender: Male Female 2. Military status: Vietnam Veteran Non-Vietnam Veteran Disabled Veteran Not a Veteran American Indian Hispanic Alaskan Native White, not Hispanic Origin Asian or Pacific Islander Other race (please specify below) 3. Racial/ethnic status: Black, not Hispanic Origin 4. Education level: High school degree Some college College degree Some graduate school Graduate school degree 15-24 45-54 25-34 55-64 35-44 5. Current age: Less than 12 years 65-over PLEASE NOTE: The estimated burden for completing this form is 12 minutes per response. You will not be required to respond to this information collection if a valid OMB approval number is not displayed. If you have questions or comments concerning this estimate or other aspect of this information collection, please contact the U.S. Small Business Administration, Chief, Administrative Information Branch, Washington, D.C. 20416 (3245-0075) PLEASE DO NOT SEND COPIES TO OMB. Thank you for your participation! SBA Form 20 (6-07) Previous Edition Obsolete