AGB WorldTraveler
Claim Form
Medical
SM
Aetna Global Benefits®
Please also complete Page 2 of this form.
Pharmacy
Please mail or fax completed Claim Form with itemized bills and receipts. A separate Claim Form is needed for each family
member. Please tape small receipts on a full size sheet of paper.
Aetna Global Benefits
P.O. Box 30258
Tampa, FL 33630-3258
USA
OR
Aetna Global Benefits
4630 Woodland Corporate Blvd.
Tampa, FL 33614
USA
Telephone:
Facsimile:
E-mail:
+1-877-301-5042 (outside the USA, via AT&T + access)
+1-813-775-0190 (direct or collect outside the USA)
+1-800-475-8751 (outside the USA, via AT&T + access)
+1-813-775-0625 (inside the USA)
agbservice@aetna.com
1. Employee Information
Employer Name/Group Number Continental Airlines/299440-10-061
Employee's Name
(First Name, Middle Initial, Last Name/Surname)
Identification Number
(Aetna assigned upon receipt of initial claim, or refer to the Explanation of Benefits (EOBs) from previous AGB WorldTraveler claim submissions.)
Employee's Birthdate (mm/dd/yyyy)
/
/
Gender
Male
Female
Street
State/Province
City
Country
Postal/Zip Code
Employee's Telephone Number (Include Country Code)
Employee's Primary E-Mail Address
(Email addresses are strongly encouraged in the event additional information is needed to process your claim.)
2. Patient Information
Patient's Name (First Name, Middle Initial, Last Name/Surname)
Self
Spouse
Child
Other
Relationship:
Patient's Birthdate (mm/dd/yyyy)
/
/
Gender
Male
Female
3. Summary of Medical and Pharmacy Services (Please include diagnosis or reason for treatment for each service received.)
Dates of
Service
(mm/dd/yyyy)
Provider's (physician, clinic, hospital,
pharmacy) Name and Address
(If the Provider’s name and address is
on receipts, write “see receipts”)
Description of Service/
Name of Medication/
Drug/Device
(If hospital, indicate
inpatient or outpatient)
Diagnosis
(Reason for visit)
City/State/
Province/Country
of Claim
Currency
of Claim
Total
Charge
4. Claim Information
If Yes is answered to either question below, c and d in this section must be completed.
a. Is the claim related to a work related accident or condition?
Yes
No
b. Is the claim related to an accidental injury?
Yes
No
c. Accident Date (mm/dd/yyyy)
/
/
Time
d. Description of Accident (How and Where)
AM
PM
Please Retain A Copy For Your Records
GR-68070 (10-08) A-POD
Coverage underwritten by Aetna Life Insurance Company and Aetna Life & Casualty (Bermuda) Ltd.
Page 1 of 2
Employee’s Name
(First Name, Middle Initial, Last Name/Surname)
5. Summary of Reimbursement - Your Aetna Global Benefits (AGB) plan of benefits includes the option of claim
reimbursements in a variety of currencies and disbursement methods. Establish your selected option in the sections
below. AGB reserves the right to issue the benefit reimbursement in the mode of payment which is available for the
currency type, as circumstances dictate.
If you elect to be reimbursed in a U.S. dollar check, skip to Section 8. All other reimbursement methods continue with Sections 5, 6 and 7.
Please check one of the following (as applicable) - if left unchecked we will observe for this claim submission only:
Use the Recurring Reimbursement Election (RRE) information currently on file.
Use the information provided in Sections 5 and/or 6 to establish an RRE.
Update the current RRE information on file with the information provided in Sections 5 and/or 6.
Use the information provided in Sections 5 and/or 6 only for expenses related to this claim form.
Summary of Reimbursement (Method/Currency Type) – Only one method of reimbursement and currency will be honored per claim
form. (Unless otherwise indicated, reimbursements will be made via US$ check and payable to the party to which payment is sent.)
Use the information provided below to send any applicable reimbursement payment to:
Employee
Provider
Country/Currency Type for Reimbursement (i.e., Great Britain / Pounds)
If the currency you have elected is not available for the method
requested, we will default reimbursement to US$.
Requested Reimbursement Method
Funds Transfer (Preferred)
The most efficient method of receiving your benefits
reimbursement is via Funds Transfer. Please check
with your bank for help with providing the appropriate
instructions to AGB.
(Complete the Country/Currency and go to Section 8.)
Check
6. Bank Information
Primary Bank –The following information is required if you have elected Funds Transfer as your preferred method for reimbursements.
AGB will transfer funds to your bank at no cost to you; however, we encourage you to check with your bank to determine any additional
fees your bank may charge you for receiving Funds Transfer(s).
Bank Account Number
Name of Accountholder (As it appears on the Bank Statement)
Bank Identification Code/Routing Number
S.W.I.F.T./BIC Code (wire only)
CHIPS UID
Federal ABA
Bank Name
Bank Address (Include Country)
Bank Telephone Number (Include Country Code)
Bank Sort ID
IBAN
Other
7. Other Health Coverage/Scheme
Are any family members’ expenses covered by another health plan/scheme, Medicare, or any U.S. Federal, U.S. State, National, Social
government plan?
Yes
No If "Yes," please complete information below.
Name and Relationship of the Family Member
(First Name, Middle Initial, Last Name/Surname)
Family Members Birthdate (mm/dd/yyyy)
/
/
Gender
Male
Female
Name of other Insurance Company or Type of Insurance
8. Authorization (Required)
For All Electronic Deposits: I hereby authorize Aetna Life & Casualty (Bermuda) Ltd., Aetna Life Insurance Company, and any of their affiliated
companies (“Aetna”) and/or their dedicated Agents to make payments of any benefits payable to me and/or my dependents, by crediting such
payments to my account at the bank or financial institution named on this form. I agree to notify Aetna in writing of any changes relating to the
information provided on this form or withdrawal of this authorization. I agree that if, for any reason, unearned benefit payments are deposited into my
account, I will immediately repay the full amount of any such payments. I further agree that if I do not immediately repay such payments, I will
personally be liable for all costs of collection (including reasonable attorney’s fees and the maximum interest permitted by law).
Medical and Pharmacy Authorization. Must be signed and Dated: I authorize all physicians, other health professionals,
pharmacies/pharmacists, hospitals and health care institutions to provide Aetna and any independent parties acting on Aetna’s behalf or with whom
Aetna has contracted, information concerning health care, advice, treatment or supplies provided to the Patient (including that related to mental
illness and/or AIDS/ARC/HIV). This information will be used for the purposes of evaluating and administering claims. Aetna may provide the
employer named on this form with any benefit calculation used in the payment of this claim for the purpose of reviewing the experience and
operation of the policy/contract. This authorization is valid for the term of the policy or contract under which a claim is submitted. I know I have a
right to receive a copy of this authorization upon request and agree that a copy of this authorization is as valid as the original.
Warning: It is a crime to provide false or misleading information to an insurer for the purpose of defrauding the insurer or any other person.
Penalties include imprisonment and/or fines. In addition, an insurer may deny insurance benefits if false information materially related to claim was
provided by the applicant.
Date (mm/dd/yyyy)
Patient's or Authorized Person's Signature
Please Retain A Copy For Your Records
GR-68070 (10-08)
Coverage underwritten by Aetna Life Insurance Company and Aetna Life & Casualty (Bermuda) Ltd.
Page 2 of 2
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