Discover the Ultimate Amazon Invoice Example for Customer Service

Amazon invoice example for Customer Service

how to send your Amazon customers an invoice for their purchase whether or not you're charging tax Amazon suggests that you send each of your customers an invoice for each of their purchase in today's video I'll show you how to create an invoice and how to send it to your Amazon customers we're going to discuss and learn all of this let's get started hey everyone my name is aurin and welcome back to my channel if you're interested in learning more about online businesses and all things entrepreneurship make sure to subscribe if you haven't already your support means the world to me we are jumping right into to the tutorial so usually sellers will send out an invoice to a customer if they request it but Amazon clearly suggests that you send out an invoice to each of your customer after they make a purchase from you we're going to head to this website called invoice-generator tocom there are many other websites but this one's simple I like it and it does the job sorry guys I have a very bad cold uh from all of the traveling past week so please ignore my broken voice so this is the invoice template you can add your company logo there if you have one and then all these other details I'm going to walk you guys through the entire template and we're going to fill this together so here's the date payment terms due date PO number and then down here are all the details of your product and then of course on top you have to add who is it getting Shi to but for now this is how it looks it's super simple it's very easy I'm going to show you guys in a bit but let's jump back into our s Central dashboard so once you're logged into your Seller Central dashboard you're going to go to menu and then orders and manage orders and that'll get us to our manage orders page this is the page where you can see all your orders your pending orders your canell orders all orders so here are some orders from the last few days and so let's just pick one customer and send them an invoice so this is an order from this customer that's the order number and this is the name of the customer we're going to click on the order number and then that'll bring us to this page this will have all of the information it'll say when this order was placed and then when is it due and you can also find the ship to address so these are the information mainly that we need for our invoice and we're going to add all of this information on there okay let's start by adding a logo to our invoice it looks more professional and put together you should definitely add one this is who is it from so this would be from you and so this will be your company name for example it's Hydro Goods LLC and the brand for example is hydro so I'm going to put that here all right so the next one is build to and then there is also ship to so Bill to and ship to could be the same and this will be your customer's name and their address so I'm just going to put all of that here and then just copy paste it to the ship to so this is your order number and so this will be your invoice number as well so I've added a number here so for example this was my order number so this would be here and then the PO number will also be the same as the invoice number next is the date date will be the date they have placed the orders so you'll get all the information here the order was placed on 1st August so that's the date that's going to go there and due date was 2nd August so that's what's going to go there and then for the payment terms it's just going to be Amazon that's all so this was the first part but before we move into the second part we have to make sure that we have changed to our currency so for me it's going to be AED because I am in the UAE so I'm going to select that all right so next is description and this is simply going to be whatever you're calling your product whatever you have listed it as on Amazon you can just simply put that so I'm just going to call it Hydro water bottle and then we're going to add the quantity and for example it's 40 ad so we're going to put that now something very important is this balance due right at the bottom has to be 0.0 this should be zero because customers are usually already paying in advance so in the amount paid box put the rate again and then that'll make the balance due zero if there are any discounts or any other kind of rates then you can add that there and it'll give you the correct rate but make sure that the balance is zero because if a customer receives an invoice which would ask them to pay more money that'll be very messy this is just a paid invoice that you're sending your customer because they have requested for it or Amazon has asked you to send it do a final check and then you can go ahead and click on download once it's downloaded this is how it's going to look your balance due right there on top shows 0 so this is another place where you can check but this is basically your invoice and it's ready now we're going to head back to our manage orders page and from here now we're going to click on the name of the customer so once we click this it'll bring us to this page this is the contact buyer page and it has all of these bunch of options so here all you're going to do is click on send invoice and then that will give you this section to add your attachment so from here we're going to upload our invoice and then once it's uploaded you'll find this automated message from your brand going to the customer and if everything looks okay then all you have to do is click on send and the invoice will be sent to your customer and that's basically how you send an invoice to your customer if this video was helpful or added any value please give us a big thumbs up also subscribe if you haven't already and thank you for watching