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in this video I'm covering the top 15  competency-based interview questions and   answers so this video is for you if you struggle  with competency-based questions you're in the   right place I want to continue the amazing results  that you guys have been getting and get much much   more of you into your ideal roles quickly so by  the end of this video you'll know how to answer   15 of the most difficult interview questions and  answers so that includes actual full examples that   you can take away and use including how to use  the star method in your answers what structure   to use when to use it and when not to plus a ton  of freebies and resources to help you pass your   interview I'm Amri Celeste your interview coach  you can connect with me or follow me or just say   hello on any of these social media channels  if you've been watching for a while then I do   hope you're subscribed if not do take a moment to  do so and hit the notification Bell as well now   let's jump in so what is the difference between  competency-based interview questions and other   types such as behavioral interview questions and  situational interview questions competency-based   questions specifically assess your ability to do  something so competency is almost an overarching   phrase that covers the majority of interview  questions like some situational and behavioral as   well so competency is your ability to do something  successfully or efficiently so the main difference   between competency and behavioral questions  is that behavioral questions are exclusively   assessing your behaviors but competency-based  questions aren't they can but they can also   assess other abilities and tasks as well now if  you know behavioral questions are a challenge for   you and they are very tough interview questions  then I highly recommend that you watch this video   covering the top 15 behavioral interview questions  and answers so that you're fully prepared for   those interview questions now the difference with  competency and situational are that situational   questions are specifically asking a about a time  when you did something always set in the past so   they'll normally start with describe a time when  tell me about a time when how have you even how do   you so for example how do you handle conflict  so it's not asking about a time when you did   but you can still include a situation where you  handle conflict in the past to boost your answer   the top 10 the situational interview questions  and answers are in this video which I will link   below so here are the top 15 competency-based  interview questions and answers question one is   can you tell me about a time when you failed  an example answer is in my previous job as a   project manager I was leading a team to implement  a new piece of software for our client I needed   to ensure that the project was completed  on time within budget and met the client's   expectations and requirements during the project  we encountered a major technical issue that I was   unable to resolve on my own I didn't want to  disrupt The Specialist technical team further   as they had already assisted us on the project  unfortunately my attempts to fix the issue only   made things worse and this misjudgment caused a  significant delay to the project I now decided to   reach out to the technical team and be transparent  about the issue I also checked how long it would   take to fix so I could update our client I then  contacted the client so they were aware of the   delay finally I worked collaboratively with the  technical team to find a solution that not only   resolved the issue but prevented similar problems  from arising in future and the client said that   this only caused minimal delays on their side now  you might have noticed in that answer that I used   the star method if you're subscribed then you're  used to my star method questions and answers this   method keeps your answer structured impactful  and memorable and it keeps the interviewer   engaged so what is the star method star stands  for situation task action result it can also be   referred to as the star interview method or the  star technique the star method is a framework that   you can use to structure your answers while  covering all the points that the interviewer   is looking for I cover the top 22 star method  interview questions and answers in this video   I'll link that in the description so let's look  at how that answer to tell me about time you   failed fits into the star method so you can use  key areas in your interview so the situation is   that you were working on a project the task was to  complete the project on time in budget and fix the   technical issue the action was communicating  with the technical team and the client and   the result was that the issue was fixed and had  no major delays to the client so why is this a   good answer and how can I use it so this answer  clearly explained what the failure was it was   trying to fix the issue yourself and not wanting  to disrupt another team instead of going to the   specialist to fix a specialist issue and that's  what the interviewer wants to know so a common   interview mistake is candidates try to turn their  answer into too much of a hero story which sounds   inauthentic so in your interview you want to  share a time when you actually had an oversight   a misstep or didn't double check something or  similar like in this answer the key is to talk   about how you overcame it or what you learned  or both as long as it doesn't make your answer   too long the strongest part of that answer is  here where it talks about being transparent   and going to the right team to communicate the  issue then communicating with the client because   it shows that you're able to consider the impact  of actions you've taken and take steps that may   be uncomfortable to get that fixed so I say  this often but communication should always   underpin your approach when you're dealing with  a potentially negative situation at work where   the conflict failure or anything else if you're  not in management then you can use an example   like forgetting to attend a crucial meeting  over promising or failing to follow through   on a commitment to a colleague question two is why  should we hire you so this question is Competency   Based because it's an overall assessment of your  ability to do the job your overall competency as   opposed to assessing a specific area like failure  like in the last question so I'm going to use a   receptionist role as an example here I believe  a strong receptionist is one that has a range   of strengths I have a variety of transferable  skills and relevant experience that I think   would make me ideal for the role I have a proven  track record of consistently delivering high   quality customer service even in pressurized  and challenging environments such as company   event days where we have hundreds of visitors  to the reception area so I'm used to dealing   with volume I think an effective receptionist is  one who is adaptable as well as one that visitors   are comfortable to approach and I have excellent  results from customer feedback surveys in my last   role customers feedback that they thought I had  a warm and friendly demeanor and paid attention   to detail I also noticed on the job description  that initiative is key in this role so I wanted to   share how I've used my initiative in my previous  role I noticed the high volume of callers to the   company so I researched ways to reduce the wait  time for quarters and streamline the meeting room   booking process by suggesting we Implement a new  phone system and scheduling software for a more   efficient process this ended up saving time and  reducing my colleague's workload a lot of people   struggle with the question why should we hire  you it's a really common interview question so   if this is helpful do leave a comment and click  like this helps this question show up for more   people on YouTube and there are other ways to  support the channel as well such as buying me   a coffee if you've already had great results so  this steps on how to do that in the description   box below so why is this a good answer and how  can I use it this answer demonstrates so much   that you can and should use in your interview  for an impactful answer so first of all start   your answer by explaining that there is more than  one reason that they should hire you this preps   them for a multi-faceted answer you're about  to hit them with a massive ton of skills that   make you the best choice that's why I started  here with a strong receptionist has a range of   skills or I have a variety of skills or I have  a combination of is fine too then phrases like   such as here where it mentions company event days  are key this is similar to the phrase for example   because that indicates that you are going to  back up the skill you've just mentioned with   a quick example like company event days the next  part is really powerful because it builds up an   ideal candidate and then explains how you fit  perfectly into that mold here where it says an   effective receptionist is one who is adaptable  as well as comfortable to approach then explains   that you are that and there's the proof the  customer survey so in your interview anywhere   where you can include short examples or proof is  key and here's the power tip whenever you say I   noticed on your LinkedIn page or I noticed on the  job description or your company website that is   you sneaking into the answer that you prepared for  the interview which is music to the interviewer's   ears because it means that you are taking the  job seriously then it ends here with a strong   example that links to what they're looking for in  the job which is initiative in your own interview   any examples you can include that solve multiple  problems in one are basically a home run answer   now I didn't use the star method in that answer  you can use the star method example but be aware   that it makes your answer longer so the rest  of your answer needs to be very structured so   that you don't lose the interviewer's attention  question three is describe yourself in three words   this question is indirectly testing your company  and see do the words you use to describe yourself   match with key behaviors and characteristics  required in the role so here's how to choose   words that the interviewer needs to hear in order  to decide that you are the perfect candidate for   the job look at the job description before your  interview the words on there describe what they   want to see particularly under skills experience  or behaviors so here's an example so let's say   that you're going for a marketing specialist  role and three of the the behaviors and skills   are curiosity persuasiveness and analytical  nature so here's what that would look like   in an answer yes I can describe myself in three  words the first word I would use is curious I love   the challenge of understanding consumer behavior  and finding new and innovative ways to reach and   engage with them marketing is always evolving  and I find it exciting to stay ahead of the   current trends as part of being naturally serious  I make an active effort to enhance my skills and   knowledge by attending industry conferences and  marketing courses I also pay close attention to   changes in social media and the increasing use of  artificial intelligence in marketing second word I   would use to describe myself would be persuasive  I really enjoy storytelling and I have a strong   desire to understand different perspectives  and use that knowledge to craft compelling and   persuasive narratives that resonate with Target  audiences for my third skill I would say I'm   quite analytical so one thing that attracts me to  marketing is the need to analyze large amounts of   data to inform and optimize marketing methods I  really enjoy this and I consider it to be one of   my key skills as well as how I describe myself  so that's an example of demonstrating relevant   characteristics skills and behaviors but of  course you need to have a look at your own   job description to see what behaviors and skills  are on there now do you ever feel like you're not   making the most of your skills and experience  in your interview if you want to learn how to   articulate your strengths clearly persuasively  and leave a powerful impression on your potential   employer then join interview Mastery in a few  short modules you can Master Advanced Techniques   and build unbreakable confidence you can click  on the link in the description below this video   to learn more the next question is how do you  handle pressure at work with this one first   summarize your answer and then give an example  of a pressurized situation you experienced and   overcame that would be relevant to the job that  you're going for here's the example answer I   think effective pressure management requires  a combination of organizational skills time   management communication and self-care I assess  tasks based on their importance and deadline this   helps me to focus on what needs to be done first  and avoid getting overwhelmed I also to create   a schedule that includes breaks so that I can  stay refreshed and focused I communicate with   colleagues and management to ensure that  everyone is aware of the project status   and any challenges and this helps to reduce  misunderstandings for example in my current   role I'm working on a product launch project  this carries a significant amount of pressure   because it's tied to a critical component of the  company's Revenue growth strategy the project   also has tight deadlines and a lot of stakeholder  involvement is quite pressurized so I communicate   timelines to key players in the project at  the start in order to set their expectations   and minimize the number of unrealistic demands  which is sometimes standard when working with   Senior Management when I put together timelines I  factored in the additional time for myself in case   of unexpected changes so I could under promise  and over deliver this extra time also included   breaks because I find that I do my best work when  my mind is fresh and can generate creative ideas   so why is this a good answer and how can I use  it a great part of this answer is where you cover   all the things needed for Effective pressure  management it demonstrates that you have a deep   understanding of the principles of managing  pressure here organization time management   communication self-care then you're hitting  them with a ton of pressure management tools   and skills assessing each task against importance  and deadline including breaks and keeping everyone   informed then the Clincher so I said earlier that  for example is a key phrase so you're not using   the star method here but you're outlining a story  which is easier for the interviewer to take in the   project and everything that you did along the way  to manage pressure and when you say things like   I minimized the number of unrealistic demands  which regularly comes from working with Senior   Management or can come with that you might get  a bit of a laugh because senior staff normally   know that they're demanding and those who aren't  senior know how unrealistic Senior Management   can be with requests so you're demonstrating  that you understand the pressures of working   with high-level staff and how to manage their  expectations now I didn't use the star method   here because while it's a brilliant tool you don't  always need to use it it can make your answer   longer as I mentioned before so do be aware of  that question five is how would you describe your   work ethic so this is a tough interview question  and an example answer is I believe I have a strong   work ethic and I'm completely committed to what  I do as an office administrator I've seen how my   role underpins and supports the smooth running of  key areas of the company such as managing invoices   which affects budgets and forecasting now in order  to go above and beyond in my role I look for ways   to streamline processes and improve efficiency so  whether that means digitizing records automating   procedures or suggesting up-to-date software tools  I also think working collaboratively is important   to maintain your work ethic so you can learn from  colleagues and stay clear on what your shared   goals are I think that all of these elements  are critical to a strong work ethic which is   how I would describe mine so in your own answer  it helps to keep things structured and separate   it into Parts the first part of that answer is  about how your role contributes to the company   so pointing out key areas that are affected by  what you do is a brilliant way to demonstrate   that and I've used that phrase that I mentioned  earlier such as and followed that up with a quick   example so those little interview techniques  are what take your answers up a level and put   your skills front and center now there are three  things you want to absolutely nail before your   interview your key skills like I just showed you  your interview answers to key questions and your   interview prep you up your chances of failing  significant secondly if you don't prep so this   is how you can easily nail answers and prep  download this free guide that includes answers   to the top 20 difficult interview questions these  answers are effective memorable and proven ticket   results including answers to what is your biggest  achievement and what would you do if we didn't   offer you this job I'll also throw in this prep  guide which covers a few simple prep steps to   secure yourself a job offer they're both totally  free and you can get them in the description below   question six is how do you handle a challenge  I'm definitely energized by a good challenge I   think that they are great for building skills and  personal character in terms of how I handle it I   think most challenges are best addressed with  a clear plan and as much preparation as time   allows one challenge I faced at work was when  I was asked to lead a training session for a   large team on a new customer service protocol  that was critical to improve proving customer   retention while I was confident in my knowledge  of the protocol I'd never had a training session   for such a large group and I was worried about  how I would keep everyone engaged and make sure   that they understood the material I first decided  to review the material and make sure that I had a   deep understanding of the steps and procedures  I then worked with the HR department to design   engaging presentation slides including role  playing exercises and interactive discussions   by taking this kind of plan for strategic and  proactive approach the training session had a   great outcome the team was engaged and interactive  throughout the session and they left with a clear   understanding of how to implement the customer  service protocol effectively after the training   I received positive feedback from the team and  our managers and there was a notable difference   in the following months in customer retention so  this example is of course specific to the type   of role that might be linked to training but  the challenge could be arranging a complicated   event or Trip Away it could be understanding new  software or a new process or simply just dealing   with a difficult colleague so the key part of  this answer are here in the task part of the   star technique it's clear what the challenge is  where it says I'd never leave a training session   for such a large group in your interview always  assume the interviewer doesn't know and make it   clear what the challenge was in the example  that you're sharing so the fact that you're   concerned about making the session engaging and  easy to understand here in the task part of the   answer indicates that you understand how others  learn and the importance of keeping and holding   that attention the next skill you're showing is  collaboration so this is a brilliant skill to   demonstrate because the majority of jobs involve  other people whether it's your manager colleagues   clients customers stakeholders it doesn't matter  the ability to work collaboratively is very often   assessed in interview you so you need to  demonstrate this in your answer just like   here where you worked with HR you're giving credit  where it's due but at the end here where you talk   about positive feedback and the Boost in customer  retention you're also selling your own skills and   what you were able to achieve question seven is  describe a time when you helped someone so here's   the example answer one time I helped a colleague  was when they were dealing with a difficult client   the client was unhappy with their team's work and  was becoming increasingly demanding and critical   in their Communications eventually asking for  someone else to manage their account my colleague   became more and more stressed and this affected  their demeanor and output at work I noticed this   and offered to sit with my colleague for a while  he seemed relieved to be able to verbally share   the situation with someone I then decided to share  some of the ways that I choose to deal with my   most demanding clients hoping it might be helpful  we discussed the client's Main concerns and   setting clear expectations and boundaries so the  client could understand what is and isn't possible   within the scope of the project with these  strategies in mind my colleague went back to the   client and told them he would be happy to assign  someone else to the account but first asked if   they can review the previous challenges to prevent  the same things from occurring again he explained   what could realistically be achieved in the  project and what boundaries there should have been   my colleague also apologized for the areas where  he dropped the ball the client was impressed with   my colleague's level of honesty and transparency  and wanted to continue working with him I had   lunch with this colleague a few months later and  he told me that the relationship with the client   has significantly improved so why is this a good  answer and how can I use it so this answer is   specifically designed to promote your ability  to solve problems show empathy recognize when   colleagues are struggling as well as answering the  question and sharing how you help someone in your   answer if you can show multiple positive outcomes  that is a huge bonus for demonstrating your skills   so in this answer the outcomes were that your  colleague was able to improve the relationship   with their client set boundaries as well as the  client not having to start all over again with a   new colleague so this is definitely a difficult  interview question because helping someone isn't   automatically aligned with every type of role  so it can be difficult to know what to include   in your answer question eight is tell me about  a time you solved a problem I was part of a team   working on a project with a tight deadline and  one of our team members unexpectedly fell ill   this team member was responsible for a critical  component of the project and their absence was   jeopardizing our ability to complete the project  on time to solve the problem I worked with the   remaining team members to look at Solutions  and the team suggested reassigning tasks   and responsibilities I considered the team's  capabilities and resources and realized that   we were missing some of the critical skill sets  that we would need to cover our colleagues work   as they were a specialist in their area so I  decided to mention this and suggest that due   to lack of time and the project deadline we hire a  specialist freelancer instead of reassigning tasks   my colleagues agreed that this would be a good  idea so we worked quickly to hire an onboard a   freelancer and integrate them into the project  team and bring them up to speed on the project   goals and timelines I felt that my suggestion  was critical to solving this problem although   finding a freelancer and the ultimate outcome was  definitely a collaborative team effort and due to   this we were able to complete the project on time  and to a high standard the client was pleased with   the outcome and we left feeling proud of what we  had achieved in the face of such an an unexpected   problem so why is this a good answer and how can  I use it a key common interview mistake with this   is that candidates don't give themselves credit  for solving a problem the question is tell me   about a time when you solved a problem so it's  important to highlight where your contributions   actually were like here where it says I considered  the team's capabilities I realized that we were   missing skill sets I decided to mention this and  at the end when it says I felt my suggestion was   critical to solving the problem but of course if  it's something in a team you don't want to come   across arrogant so do assign credit where it's  due to the team like here where it says that   the overall outcome was a collaborative team  effort so in a group or team example make it   really clear what your contribution was question  nine is what makes a good team member I would say   three attributes make a good team member I think  a good team member is one who is reliable has a   collaborative attitude and is open to feedback  to me this means a willingness to listen learn   from and work with others and is the whole Spirit  of being a good team member this can mean being   willing to attempt tasks you're not familiar with  to benefit the team two being willing to input   and suggest thoughtful Solutions in meetings and  being open and willing to connect with the team I   would also say reliability is key I think one of  the most frustrating things for a team is knowing   that one team member is consistently unreliable  because it can increase workload and stress for   others sometimes being reliable May mean juggling  work and making small sacrifices in order to stick   to your word and work with Integrity I believe  this is the only way to drive progress lastly   I think being open to feedback is critically  important in a team setting because working   with someone who is rigidly set in their ways  can delay progress as well as create create an   unpleasant working environment if you don't have  the last two skills so you're not reliable or   collaborative but you are open to feedback then  that means that you can change and improve but   not being willing to consider feedback affects  any other skill if you haven't click like yet do   take a second to do so and leave a comment it's  a huge help and very much appreciated question   10 is describe a difficult situation and how you  handled it include examples as a security officer   for a large Stadium I sometimes have to deal with  large crowd numbers but I can give an example of   a specific situation a couple years ago where the  event organizers had completely lost track of the   volume of attendees and we ended up with thousands  more than expected a large Music Festival this was   definitely a difficult situation a large number  of attendees were trying to enter the festival   grounds at the same time creating significant  crowd management issues that could potentially   compromise the safety of attendees I assessed the  situation by observing the crowd Dynamics number   of attendees and capacity of the entry points  then I communicated with my team members and   Festival organizers to understand the resources  available to address it we then work to implement   a new crowd management plan I helped to divert  attendees to different entry points and create   temporary queuing areas to reduce congestion I  also continued to monitor the crowd to ensure   that the temporary queuing areas were safe  and that attendees were not in danger of being   crushed or trampled we were able to manage the  crowd effectively with minimal disruption and   no major safety incidents so why is this a good  answer how can I use it similar to question 8 on   problem solving it's really clear throughout this  answer what the contribution was to solving the   problem so things you can use from this answer are  things like picking up on something that is about   to get out of control like a colleague not being  compliant with guidelines or lack of communication   communicating with others to fix it and then  getting involved and monitoring the progress   all the way through just like in that answer  question 11 is why are you a good fit for this   position this is very similar to the question why  should we hire you why should we give you the job   what makes you the best candidate for this role  so I'm going to utilize the tips I gave you in   question two which was is the answer to why should  we hire you and apply it here for a PA or personal   assistant role I think you should hire me because  I have a combination of really solid skills that I   believe would add significant value in a role like  this you mentioned that you're looking for someone   who's naturally organized as you can see from my  work history I've been a PA for four years across   two different jobs I gravitate towards these jobs  because I'm naturally organized as a PA I manage   multiple calendars for very Senior Management  which allows me to utilize my organization skills   on a day-to-day basis I'm also very organized in  my personal life I use spreadsheets to manage my   finances and apps to manage my time in addition to  this I thoroughly enjoy building new relationships   which is a regular requirement of my current  role I'm regularly exposed to a variety of   senior contacts internally and externally  which I noticed on the job description was   another requirement of the role someone who's  a natural communicator and can communicate   with senior level management and enjoys building  new relationships why is this a good answer and   how can I use it so I also use this answer in  this video covering the top 22 common interview   questions and answers mainly because it is a  very strong answer and that includes all the   key elements that you need to nail this tricky  interview question question 12 is tell me about   a time you had a conflict at work I work closely  with a colleague who used to consistently take   credit for the work that I had done I found this  Behavior frustrating and demotivating as I felt   like my contributions were not being recognized  by our supervisor the colleague in question had   a very outgoing and assertive personality which  made it difficult for me as someone who is more   introverted I was nervous about communicating my  concerns directly to them so I considered speaking   to my manager or potentially their manager to  avoid a potential confrontation I decided to   consider how I might feel having this feedback  come from a manager instead of a colleague and   decided to go directly to my colleague instead as  I thought they would appreciate that more I asked   to speak to them privately I explained how their  actions were affecting me and my motivations at   work I highlighted specific examples of my work  that they had taken credit for and how it had   impacted my morale to my surprise my colleague  was receptive to my concerns and they apologized   for their behavior they revealed that they had  been feeling insecure about their own work and   were worried about their job security but hadn't  considered the impact on me and so they were very   apologetic the apology came across as sincere  and they offered to take me to lunch to clear the   air and build a better working relationship now I  always say that communication has to underpin your   approach especially when dealing with others in a  conflict scenario a strong part in that answer is   taking into consideration how that colleague would  have felt if you went around them to their manager   this kind of approach demonstrates empathy as well  as a willingness to communicate and be transparent   questions about conflict are extremely common I  cover more questions in this video on resolving   conflict interview questions and answers so you  can check that out to be fully prepared I'll link   that in the description below along with the  other videos question 13 is how would you deal   with a difficult customer I once took a phone  call from an unhappy customer he wanted to log   a formal complaint and speak to management and he  didn't want to give any further information unless   he was speaking to a manager I wanted to see if  I could calm the customer down and find a way to   resolve the issue directly with him I responded  by remaining calm and empathizing with him I   explained that I understood that the issue must  be quite serious and that he wanted to speak to   a manager I politely asked him if he could give  me a little more information in order for me to   pass him through he explained that he had been  charged twice for an item and had been on hold   for over 40 minutes I listened to the full issue  gave him my name so that if he were cut off he   would know exactly who he spoke to and could come  back through to me I then asked him if he would   be willing to share the order details with me so I  can have a quick look he agreed and it turned out   that the customer had placed a double order and  then canceled one which caused the double charging   when I discovered this I was able to reverse the  order and send out a replacement receipt I also   apologize for the inconvenience he had completely  calmed down by this point and no longer requested   to speak to a manager he was satisfied with the  refund and explanation now if you've ever wondered   how I come up with all these answers it's quite  easy I follow a very simple technique that allows   you to always generate a brilliant response which  I cover in my interview Mastery Program which I   mentioned earlier so you can see that in question  five so if you feel like you're not making the   most out of your skills and experience and you're  leaving interviews feeling disappointed then you   can join in the description below to Showcase your  skills and abilities in the right way consistently   so why was that a good answer and how can you use  it so in that answer the main thing I demonstrated   which is what you want to demonstrate in your  interview is the approach tone and demeanor of   the customer service exec so if you're answering  a question like this it helps to include a little   bit of detail on the steps you took the customer  or client through to calm them down such as here   where it explains I explained I understood  the issue must be quite serious I gave him my   name I asked him if he were willing to share the  details so this demonstrates an ability to stay   calm and to use simple questions and techniques  to calm the customer down while you look into the   issue question 14 is how do you stay organized so  here's the example as an event coordinator my job   is incredibly busy it has lots of moving parts and  I might go from ensuring our venues have correct   health and safety to checking display content  I've been doing this job for three years and   I've lasted that long because I pride myself on  organization although I consider myself to have   a good memory part of being organized for me is  planning ahead monitoring progress and having a   system in place so I don't forget critical tasks  when things are busy part of that System is using   tools to help me stay organized once plans are in  place one of the tools I use quite a lot is click   up it's a project management tool that is perfect  for managing large events I did some research last   year as I needed something more advanced to help  me manage my time than what I was previously using   I use this tool to assign tasks set reminders and  deadlines and I can even create documents inside   the tool I also use Outlook meeting polls this  is a bolt-on tool that allows me to book meetings   about four times faster I notice the button in  Outlook had decided to try it out and it allows me   to instantly see when attendees are available and  book them with a click of a button so why is this   a good answer and how can I use it this answer  is packed with solid impressive examples of when   someone understands process and planning here you  talk about having a good memory but that you need   a system to work efficiently in your interview use  actual examples of tools like click up and Outlook   in their answer talk about the specific functions  in the tool that you use and what you use them for   there's also a theme of continuous Improvement  here with Outlook where it mentions I noticed a   button and decided to try it out those who are  naturally curious will always improve because   you're willing to investigate and try out new  tools and processes the next question is tell me   about a time when you disagreed with your boss  in my my previous job I worked as a marketing   associate for a small consulting firm our boss  had decided to allocate a significant portion   of our marketing budget towards a traditional  advertising campaign which I believed was not the   most effective use of our resources as a marketing  associate it was my responsibility to provide   recommendations on marketing strategies that would  be most effective for our business I felt strongly   that the traditional advertising campaign would  not generate the desired sales and that there were   more cost-effective targeted approaches that we  could explore to address this disagreement with   my boss I gathered data and research to support  my position I prepared a report that outlined   alternative marketing strategies and provided a  cost benefit and Analysis for each approach I then   scheduled a meeting with my boss and presented  my findings I explained my reasoning behind why   I felt the traditional advertising campaign was  not the most effective approach and presented   the data that I had collected my boss listened  attentively to my argument and acknowledged the   validity of my points after further discussion  we agreed to explore alternative marketing   strategies and to allocate a smaller portion of  our budget towards traditional advertising as a   result we were able to implement more targeted  and cost-effective marketing strategies that   generated a higher return on investment now  let me know what you need help with in the   comments thank you so much for watching to  the end and I will see you in the next video