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Cleaning services invoice example for Support

is going to sit on a number of the surfaces the quickest way to get rid of the dust is to use a cobweb brush okay so let's say have a look at the air conditioner so our cobweb brush is extendable yeah so everybody knows how to extend a cobweb brush wrap it around like that so if you have a look here you can quite easily get up the top there and because of the bristles it can actually flip the dust off so before i've started cleaning anything inside of a room so we're talking about pre-cycling okay so i want to use my cobweb brush to flick over the dust up there now if there's paintings should i be touching the paintings no no why not what do you think oversight it might be a person we can clean with cloth we can clean with clothes yeah okay what i want to point out with paintings how much is that worth a lot a lot that's right okay so we don't want to touch people's personal items okay if somebody has come to us and said can you dust over the top of that then you'd have two people one holding it the other one dusting over the top of it but generally you wouldn't move it now if it's an empty house where there's nothing inside of the house then what would we do with that if it's on the wall that's right you need to call the office and inform them okay so calling the office is a good thing yeah because do we know whether that's rubbish or not yeah no we don't do it so throwing away somebody's personal item that might be a lot of value through to somebody so yeah you certainly would uh give a call through to the office so then i use a cobbler brush and i flip over the skirting boards so it didn't take a huge amount of time to be able to get the dust from there there does it so i can use this to go over the top of the ceiling in and around the light fittings etc now if that light fitting had a light cover on it what would i do we have to take off and clean it out yep that's really good so if i'm taking that light cover off now we work with minimum two people when we go do a job okay so if i have a ladder so we're going to pretend that that's light fitting that i'm going to take off okay why do you think there is only three steps on that letter because that's the maximum they might have which you can work that's right height what is highest and higher that you can go two meters okay so we want to make sure that you're protected every time you actually get up there now should we go to the third row should you stand here should you go any further than here not really no no no because it's not really safe then is it you're going to be over balanced so if somebody is taller amongst you get that person who's a little bit taller so if i'm reaching up there taking off that light cover it's better that i've got the person here to hand it to wipe it out and then pop it back up there it works a little bit quicker doesn't it yeah same as the actual filters and everything you come from the air conditioners take it down take out the filters sometimes the filters you can use a dustpan and brush to give it a quick dust other times you might have to pop that in water cool okay here on the bottom of our ladder can you see what's down the bottom of our ladder see how it's got the stops okay that's going to prevent you from falling we carry this brand of lava and that's what we provide to all of you for a reason a because it fits in the back of your car perfect but the other reason is that because of the safety component of this particular ladder okay so now we're back inside of a property that's for sale so we discussed before that we're going to get rid of the dust we're going to do the windows marks on the walls now in the kitchen come over here into the kitchen so just turn the light on so again somebody's living in this home and we want to make it presentable so in the kitchen we're certainly going to clean the kitchen bench aren't we we're going to clean the sink yeah we're going to clean the tap the tap handles in and around the base of the tap sometimes a lot of our cleaners forget to actually clean the base in and around the actual plug itself sometimes we've got other types of plugs but this type of plug but actually inside of the hole now what's the best thing to clean inside of here stupid bullard yeah steel wool yeah that's really good what product is the best that we can use to clean inside of here underneath a base yep cool do you reckon you should go find that amazing yeah okay now while she's grabbing that maze if you have a look over here now if somebody's selling their house we're going to have a look up and under here to the range of filters we would be cleaning the splashback tiles over here okay we would be taking apart the stove top taking off the knobs pulling all this apart now we're going to clean the front of the oven now would we clean inside of the oven yes yes do you know whether you're supposed to clean inside of the oven we're cleaning the external of everything does the client want the oven cleaned good excellent really really good answer because anything you're not sure of we need you to give us a call at the office send a text message through and what is the best thing to let us know what condition it is to take the photo okay so we would assume at this stage the officer said yes that the client wants to have that done what else here in this kitchen would need to be done so we're doing the bench top the splash pack on top of here um underneath here the filters the stove top we're going to do the front of the oven what else needs to do it with handlers cupboards and handles which is really good i'm impressed you pick that up okay so with the handles themselves what i tend to find a lot of cleaners miss is actually cleaning in and underneath okay we'll clean in and around the outside but we forget to clean the underneath now if i'm coming to have a look at this house that i want to buy i'm probably likely to actually open up the cupboard to have a look to see how much space is there okay so if i've opened up that cupboard now we're not necessarily going to clean the shelving but we want to clean along the front here we want to clean along here here and here okay now let's turn it around and say that there's nothing here okay what difference is there what else do we have to clean you have to keep the top of the knobs for the hinges yeah the hinges yeah because the hinges a lot of people actually forget to um give a clean out underneath the shelves on top on the sides and around the back yep good excellent all right now if you want to come around here for a second bring around here inside of drawers yeah so inside of a drawer we're going to be cleaning along the top here along the side along here in and around here along the face in and around the handle now if i've cleaned this i want you to can you grab me two cloths please now if i'm starting to clean what should i have on my hands yes okay so what's the importance of actually having that glove why am i putting gloves on take this kid protect your skin okay do i know what germs are inside this property yes i don't do i okay but not only that any damage sometimes when we're cleaning it's very easy to cut our fingers and you know you don't really want any dirt or anything entering into your fingers now when we're cleaning a smooth surface this is smooth what should what is my three-step process i'm going to wash i'm going to dry and then i'm going to polish okay so what we're going to do is wet one of these cloths nice and simple now i don't need a lot of water in this cloth okay not at all the more water that i have on the surface that equals more water that i'm going to have to actually take off doesn't it does that make sense cool now one of the easier ways to actually get rid of all of the crumbs etc inside of the cupboard drawer is what to vacuum first which is good you listen to the other day on your dress okay but if i've finished cleaning this drawer okay and i throw the door back in what do you think is going to happen what it's going to do it's going to dislodge any of the dust or any of the crumbs that are in the corner okay so if you want to open this way all that i'm doing there with my hand so i grab that and then i flick it outside okay so in this instance he'll probably not try to put much on the floor so i'm popping my fingers just into like a thing like such so that way i can get right into the corners wiping around like such now i've got two cloths in my hand okay the other one i'm going to dry with now if there is lots of marks inside of there how am i going to get those marks off i've used my wet cloth my dry cloth but there's marks in there how am i going to get them off your knees their mace yeah yep okay and what is the best thing to put the amaze on slightest okay so why do we use a sponge to prevent rashes you know what is that called the marks yeah okay we use a sponge if you can grab a sponge right there for me and is here it is okay yep the amaze i want to show you something really quick so with the sponge we have to wet the sponge first okay so with the amaze the wetter that i've got the sponge the better it is okay if i've actually used the cloth to use the amaze the maze gets wasted does that make sense okay whereas a sponge i can smear it a little bit further whereas um with the cloth it yeah it gets absorbed very quickly and also it just gets wasted so if i wanted to get rid of a mark try on the soft side of the sponge first then flip it over and then use it on the other side okay and then i'm going to dry it off i'm going to grab my cloth okay now that's fairly clean inside there now just watch what happens now give it a little bit of a bump can you see all of that stuff now that really needs to be what you focus on you think that you've finished that and then you've closed that door because you haven't opened it back up again that other stuff has come dislodged okay so just watch what it is that you're doing and your final result of what you're doing okay so along the top when i'm using the microfiber the best thing about using this product is that when i'm moving it along the surface when there's some dirt or something sticky there it actually stops it pulls does that make sense so as i'm pushing you'll feel there's like a bit of a resistance that's actually there and now it's nice and smooth so now i know that i can actually dry it does that make sense so when i'm cleaning inside of this drawer it's not going to take a massive amount of time for me to actually clean it is it how long how long do you reckon it would take me to clean inside all the drawers the cupboards the dishwasher etc not the oven the stove and the right interest yeah which is which is a really good time if you get to the property and it's really super greasy okay what is the first thing that you really should be doing photography brilliant now are you going to need more time do you think yes okay so you should be ringing the office with that photograph and saying hey this property is a little bit greasier it's going to take me a little bit more time to do okay cool now i don't want your phone call at the end of the job and saying to me oh it's taking me next for three hours yeah it's a little bit fresh that's right it's a little bit late at that stage isn't it yeah cool all right so dishwasher so what are we going to clean inside of the dishwasher any ideas so we're going to definitely clean along the face from inside like around the area yep now this is a smooth surface isn't it okay so all i'm going to do can you see how just with the cloth i haven't used any chemicals there have i nothing nothing at all just the wet cloth so why would i go and then use a chemical to spray it on there first yes absolutely i don't need to do it yeah cool so if you get like a little bit of tough stuff generally you can use your hand otherwise you can use your sponge and be able to get it off with your nightstick now by using my other clothing behind me i then dried the outside of the surface now because this is a smooth surface i really should use the polish cloth once i'm done once it's fully dried i'm not going to do it now because once i clean the outside of all the cupboards etc some of the water may fall down okay so i would come back and overdo that with a lot at the last of the day so dishwasher we definitely want to clean along the top here okay we definitely want to clean in and around here down the sides okay so anything to do with the door itself now if you got to a job and the inside of the dishwasher was really dirty you would certainly give that a clean there's some filters in there take them out give them a bit of a rinse out then pop them back but um generally you're only focusing on the outside surrounds and the actual door etc and the seals okay so cleaning fully clean of scrub on the inside of the dishwasher it's not really necessary okay filters yeah give them out give them a clean all right so cupboards very similar to the drawer isn't it so i'm going to clean along the top and again with the microfiber cloth you can feel that stuff as it's pulling and i'm drying now if i've got both cloths in my hand at the one time this is making everything a lot quicker and easier isn't it if i had the cloth over there and i'm wiping then i'm going over here and then i'm picking it up it's it's a lot of extra time and it's a lot of waste of time isn't it so our client is paying us to be as quick and efficient as possible now let's say that i've cleaned the outside here and that mark is not going to come off okay you you know now after you've given it a good clean that mark's not going to come off so what should you do take a picture of the office in front of them that's right okay we've also got our books okay and when we go through our books a little bit later there's a section there in the book which says anything that couldn't be done and this is what you would be writing inside of the book there okay okay what we do with that information once we've got that from you we put that into the invoice and give that invoice to the client okay does that make sense okay if you haven't let me know that you can get that off and the property manager walks in and she goes oh that's still dirty yeah i have to send you back to clean that when you couldn't clean it the first time yes yep so we're all 100 clear on them good okay let's have a look over here now what's the best thing that i'm going to be able to clean that stovetop with so it's not really overly dirty is it yeah no no let's say that we had a stovetop that was really greasy and yucky okay how are we going to get that cleaned quickly and effectively the steel blue with the oven spray okay screaming dishwashing liquid yeah yes steel okay i'm going to just explain something can you grab me the oven spray and the filter clean please okay yeah and the filter clean the one the white powder in the bag okay so this is a typical oven cleaner yeah okay this one gaby yes please perfect okay so this oven cleaner here up the top of it says poison yeah okay now did you know that um on the back of here it says read the safety directions before use wear thick long rubber gloves and eye protection at all times and do not allow product to contact skin hair or clothes okay how many of you have used this product before or a similar light product and haven't used gloves