Create a Computer Repair Invoice for NPOs Effortlessly

Computer repair invoice for NPOs

hey there I ran a computer repair shop for 10 years and I got sick of using tools that didn't integrate to each other I wanted customers invoices and tickets to be in one spot and from a ticket be able to see if I had invoiced someone if the invoice was overdue or if they needed to be followed up with we just decided to build it this is the software you're looking for repair Shopper has workflow built in that knows how a repair shop operates and just makes things easy for you from a customer it's one click to make a ticket and you can click the can responses to quickly insert pre-written messages that look nice and professional the software is going to increase your efficiency adding notes and updating a customer is now one step here I'll just grab some pre-written messages insert and send it off I've added a note to the log and I've sent the customer an email there's a CRM built in so if this customer is a business you can add more multiple contacts here I'll add a name phone number and email and then later I can attach this contact to the ticket or the invoice as you're working on a ticket you don't have to remember at the end how much you're supposed to charge that person add charges as you go we'll just add some labor and maybe a part when it's time to make the invoice for this person those items are going to be added automatically sometimes a customer will walk in and want to buy a power cord or something from you and you don't want to deal with tracking them in the system well just go to the POS click charger and ring them up you can swipe the credit card right here it'll instantly print a receipt and you're good to go the inventory system we built tracks the stock levels you can put in reorder levels and your quantity it's going to keep track of everything for you and even email you alerts when you run out the field job system has full two-way calendar integration with Google so you can move appointments with a drag they'll show up instantly on your Google calendar and if you put appointments on your Google calendar they'll pop right in here head to the admin section and the app center to see some of the Integrations we have one of the big ones that everybody seems to like is the QuickBooks integration but we're adding more all the time check back since marketing is a big piece of keeping your business growing we also build that in head over to marketer and check out our templates we've got a 14-day and a 90day or completely custom campaign 90-day follow-ups automatically going to put your Facebook and Twitter links in there and it'll just send these 90 days after a ticket was closed customers love this followup and you don't have to lift a finger or you use our customer list feature and do really custom things you can make a customer list for when antivirus is going to expire for your business customers or your VIPs based on how much they spend or how many tickets they have open what do you do when customers just email you out of nowhere we automatically turn that into a lead you can click here and see a fresh email we'll automatically parse the phone number and email out of it and attach it to a customer so with one click you can turn that into a customer and a ticket we've also got a kiosk mode you can run in your shop or you can link your customers to this page they can look up existing tickets or create a new lead this is embeddable on your website as well very handy we're always pushing the envelope with different things you can do to integrate to your website and make your life easier we just added a device repair widget that's embeddable on your website so your customers can go through the process of sending their iPhone into you for repair pretty cool great so now that we've shown you the app why don't you head over to repair shopper.com and sign up for a free account we have free plans all the way up to Big Chain with many locations and dozens of employees thanks for watching