Final Reminder Letter for Outstanding Payment for Customer Support

Final reminder letter for outstanding payment for Customer Support

hey guys you want tips on improving your internal billing procedures that's coming up next the first step in creating a solid internal accounts receivable program is to set expectations right up front with your customers you want to need to be paid on time but by the same your customers don't like surprises so make sure you inform of your customers about payment policies when they need to pay and of course how they can pay you what are the methods they can use the failure and what happens if they don't timing is critical as well you have to make time at regular intervals to invoice your clients you can't put it off until you have time we see this particularly with very small businesses as they can get pulled in so many different records many owner operators are just that owning and operating but you have to be your clients on a regular basis you can't expect them to pay on time if you don't invoice them on time if you do all this and you still have not received a payment from your customer say after the 30 day mark place a customer service call pick up the phone contact the customer ask them all the service was and get any objections out of the way then remind them very diplomatically that they have an outstanding balance in many cases is just an oversight if you still have issues resolving it has to payment with a client we recommend sending a letter that outlines the steps you'll take if you don't receive payment after the 90 day mark which should include sending that outstanding account to the third party collection agency we have sample letters here we can provide you so you can contact us today you can find out more if you want tips on improving your cash flow log on to American profit net hit our blog and YouTube channel you