Optimize Your House Rent Billing Format for Product Management

House rent billing format for Product Management

you are here for a rent payment demo and chat so my name is Samantha I'm on the education and Community team here at turbo tenant and I am the face on screen for our onboarding course if you've checked out any of those videos on how to use turbo tenant I am co-hosting today with Krista who's also here on the education and Community team at turbo tenant uh Krista is responsible for all of our blogs and our educational webinars and also writing our Weekly Newsletter the key and of course we have our Superstar VIP joining us Adrian Adrian is the principal product manager here at turbo tenant and you are responsible for rent payments so that's why we've got you here today this poll is a good opportunity for us to get to understand who is in the audience today participating we've just got a few questions there want to know how many years experience you have as a landlord how many rentals you own or manage how familiar are you with turbo tenant how do you collect rent and uh the most important question in my opinion pineapple on pizza and I know you're all wondering we're pretty evenly split as of right now yeah Pastor Adrian what are your thoughts pineapple on pizza man I'm gonna I'm a firm no um I don't like sweets and cheese together but I could be persuaded what about you Adrian I'm spending more than five years in New York City um I used to be a staunch non-believer in pineapple on pizza but it has its place it really does so is that place the garbage can because it can be uh no I mean everybody it's the sweet and savory uh kind of just mix um it just hits taste buds differently so I mean at the end of the day it's pretty personal kind of flavor profile choice I guess valid that's what we like to do here at turbo 10 we get a little personal to make sure that we are in the know with all the things that you guys are even down to what you like on your pizza that's right that's right well I am a pineapple and pizza fan I like pineapple on all pizzas especially if it's mixed with jalapenos because I know you all wanted to know and now you know now that's weird that got weird Okay pineapple you can put it pineapple and jalapeno on a pizza thanks for your feedback Adrian you're so welcome I think we should get started I think we should talk about rent payments how are we feeling let's do it all right so we're going to look at turbo tenant this is a turbo tenant uh Landlord Portal if you've used turbotana before you are familiar with this and if not uh we are focused on rent payments today if you have other questions outside of rent payments we do have that chat and Q a available you can ask your questions or we do have the onboarding course that I mentioned where you can walk through all the features of Turbo tenant so getting started uh in my landlord account here there's a few things going on I have already added my property here in the properties tab I'm not marketing because I already have a tenant in place and I've already added my tenant to Elise profile so from the leases tab here I've got my lease profile set up if I click into here you'll see I've already got a tenant ready to go so what we're going to do first is set up the rent payments process we have to request rent payments from Turbo tenant if I go here into the payments tab you'll see we've got this pop up here letting us know that we can get started it's free for landlords we can automate your rent collection and your late fees with reminders and receipts and we use the same processes that big Banks use so let's go ahead and get started now Adrian I'm setting up these payments I already have a tenant in place is this the best time to set up rent payments or what would you recommend yeah I mean as early as you can to set up rent payments is honestly the best um mainly because it lets you have it in place when you do get a tenant so that's why we allow you to set it up whether you have a tenant whether you don't um and whether or not you know what you're going to be charging for rent um or you don't um so you can skip this step as well if you haven't decided or if you don't know how much you're going to charge for like security deposits Etc it's pretty much customizable to whatever your situation is but I mean the earlier that you can set it up the better um as Samantha said you know we do have a security process that we have to go through just to ensure that you know the money is going to who it needs to go to at the end of the day so you know that process we don't want it to interfere with you needing to collect rent you know really quickly so if you set up on the 25th and then you're trying to get your first payment due on the first but you're not setting up until the first um that's going to present a problem absolutely absolutely and so like Adrian said we have this button up here to skip for now so if you're not sure about the actual charges um I have already added my tenant I know they're moving in June 1st so I know I need to get those charges set up for a June 1st due date so what I've done here is I've categorized a monthly charge which is a recurring charge that's going to happen every month I've categorized it as rent put in my dollar amount here indicated the due date and when I want these charged to to to hit my tenants account um this lease starts June 1st it's a 12-month lease that goes through the end of May so I went ahead and set up my last month of charges for May of next year that means that there won't continue to be charges beyond that date now if you have a month to month lease perhaps or you're not sure about how long the lease term is going to be for the charge you can only select no end date here which will continue to push out that charge until you go in and stop it we also have this feature to add automatic late fees so you can either do a flat late fee like I've done here or you can do a percentage of the amount that is unpaid and then you can also indicate when that late fee is being applied so if my rent is due on the first and I'm applying my late fee one day after then that late fee would be applied on the second we do also have these links uh to late fee policies for specific States so that you can read up on the requirements or the stipulations in your area so I'm going to go ahead and add that monthly charge you can see right up here I'm also going to do this one time charge which is for my security deposit because I don't want this to charge multiple times over a period of time I just want that one-time charge so let's go ahead and add that and move on to our next screen now on this page we're asking for information to link your bank account with our payment processor you can see that this information should match the info on the bank you are using to collect rent so let's just go ahead and add in some details here now I am using a test account so not all of this information that I'm using is going to be true and accurate information but if anybody wants to send me a birthday present it is on June 13th Adrian why do we need this information why did you need my social security number and my address and my date of birth yeah so whether you're a company or whether you're an individual operating so I guess sole proprietorship we're going to need that information just to essentially uh to pass through our security check just to make sure that you are who you say you are that the bank account information that we receive back matches up with that just so that the money that's going out is going out correctly so perfect and if I'm managing rentals for somebody else let's say that I'm a property manager and I have the owner and their name is on the bank information what do I do in that case so yeah in that case um you'll just need to supply the information for that owner or for that LLC um that matches that bank account um so we don't prohibit you you know if I'm managing properties for my brother for example I just need to have his information that's going to get tied back to where that money's going at the end of the day um and we'll check sure make sure that everything lines up um and that's one of the first processes in in our security process nice and I just went through really quickly and linked my bank account we do have the ability to link instantly by using your login credentials now again I'm in a test account so you may have noticed I didn't actually type in login information or get a verification code I just kind of Switched through that but when you are setting that up you link your bank account and it is just as fast as this is getting that set up there is also the opportunity to link your bank account manually uh what does that process look like Adrian um it's pretty similar it's just straight up going to a form and entering in uh the owner of the account's name um so whether that's you personally or whether that's your company name um and then adding in your account number and routing number um and then we verify that on the back end outside of kind of what you see and then it gets added to your account awesome and I see here this is giving me the opportunity to add another bank um you can see this little star indicates this is a feature that's built into our Premium plan so if I click in here you'll see more information about our Premium plan it is 99 for the year and as it relates to rent payments specifically you're going to get faster rent payment deposits if you opt in for that you have the ability to add an unlimited number of bank accounts and then there's also an ACH fee that can be waived with that Premium plan subscription I am not going to get premium right now but we're going to go ahead and click next we're confirming the setup the lease profile the lease term the tenants charges bank account and we're going to go ahead and finish our setup here perfect you'll see that the setup is complete and I am now pending verification so this is going to our payments and security team to make sure that I am who I say I am and to make sure that everything is set up the way that it should be all right now here you can see I can collect rent online soon I have these two charges that have not yet been sent to my tenants these are draft charges and they won't be sent until my account has been approved so let's do some magic like a cooking show look at this rent payments approval I've got it now it is not typically that fast it does take I believe 24 to 48 hours for that rent payments approval process um but here we are we are approved you can see I have a total unpaid amount but nothing yet past due and if we go and take a look at our lease profile here's my tenant and we've got these sent charges clicking into those so you can see the details the sent charges mean that they can be viewed and paid by your tenants um Adrian is there a difference between the one-time charges like the security deposit and the recurring charges and when they get sent yeah um so the recurring charges will be sent out about 15 days before your due date um and then the one-time charges those are immediately sent out to your tenants so they'll be visible in that portal so if you have something set up in December of this year um and you create it today it'll show up in that 10 inch portal um it will be categorized you know by date so it won't be like at the top um if they have other things there but at the end of the day the notification periods are the same so even though it's posted into your tenants portal at the end of the day um we don't actually notify your tenants of a charge being due until about seven days before it's due um and then I believe after that it's three days and then day of we also have automatic uh reminders for when they're past due too so we'll notify them I believe at one day two days three days and then I think like a final one at like five days to let them know like hey this charge is still past due perfect so we've got this one-time charge here it's got the little coin indicator um and we can see that this payment will be deposited into my bank account then down here we have our recurring rent charge you can see that matches up here with our recurring charge that's due on the first every month um we also have the opportunity here in the lease profile I kind of went through this quickly but if I click on edit you'll see the option down here that you can allow partial payments from your tenants and you can also allow your tenants to pay recurring charges so set up auto pay and you can change that within your lease profile settings so if you do want tenants to submit partial payments for example with roommates you could click yes or no if you want them to only pay the full amount of the charge another thing to note so yeah yeah I was gonna say if you you're back on payments and if you can click on a charge I'll call it something else um so this statement right here that says sent to your tenants on May 27th uh May 24th um if you ever get confused or you want to know uh when the last kind of like notification whether it's email gets sent out to your tenant this actually updates dynamically um so you know Samantha once this charge gets to June 1st um it'll actually go ahead and say your tenant was reminded of this charge being due today kind of thing same thing with late fees so if you ever if you ever kind of want to know where your tenants at in terms of notifications click on your charge and I'll let you know perfect another thing you can do here within the charge is record offline payments so let's say that this tenant they actually paid me 500 with a cashier's check when they came to visit half of their security deposit and then they wanted to pay the other half online I can click record payment right here indicate the tenant on the lease that made the payment we've got the security deposit amount here and the amount they paid now I could also select another charge but again we're doing a partial payment on a security deposit it was a cashier's check paid today and we're going to say cashier's check number this and we'll go ahead and send a receipt to the tenant okay we can see here we've got that offline payment recorded and now there's five hundred dollars due here so what does this look like for the tenant well I can show you look at this refresh your page here and we've got our tenants portal set up right here if I scoot into the payment section you'll see up here I still have unpaid charges but nothing's past due yet remember it's due June 1st if I go into the payments tab you'll see if I click into rent this is an unpaid amount two thousand dollars and then I have my security deposit the whole amount has not been paid balance is 500 and here's that offline payment so let's go ahead and make a payment as a tenant now again using a test account so this is not real and true information that I'm putting in keep that in mind but this is how tenants can link their Banks so just a call out um the tenant experience is pretty similar to like load experience when you're linking a bank account um so we utilize primarily Cloud to connect to those bank accounts either through my account deposits where they enter their account number routing number and then verify the amount that gets deposited or the code that gets deposited alongside that transaction or they immediate or they log in mind you we don't see any of the information that they've they provide when they're doing those things but um if your tenants ever have an issue with adding their bank account method um just know that you've experienced it already you've gone through pretty much the same exact flow um so it doesn't differ in any way and usually ends up if they have an issue adding it it usually ends up being something because they're really they're using like a really small Bank really small Credit Union and then there's ways that we can work with them to fix that but experience is very much the same absolutely and then I want to show off one other thing I'm going to go back to that other landlord account that's still pending if I go take a look at my tenant now this is my other landlord account you'll see that my tenant was invited to the portal right and if I click into my tenants information here this is showing me there's no payment method on file now remember I just added that method of payment for my other landlord so if we go here check out our tenant and we have the bank account added right here so you can keep track of that and see where your tenants are in the process so Sasha is going to go ahead and submit the payment for this remaining 500 you can see I don't have the option to make a partial payment here go ahead and submit that payment oh no I have insufficient funds what is this Adrian yeah so another way that we work to protect landlords from receiving payments uh that we know are going to fail is we'll check the uh the renter's bank account um if they've logged in um before they process it just so that we don't get in a situation where they say it says that they paid on the first um but then their payment fails three days later meanwhile you're waiting for that to come through so we try to preemptively protect um landlords as much as possible from getting any kind of false signal that something's been paid prior to um and then you know it kind of works the same with cards cards are secured forms of payment so they don't have the balance they're not going to process either um so that's that's usually what happens there perfect so I don't get paid till tomorrow I can't make this partial payment but I can go ahead and set up auto pay so if I click on enroll in auto pay we have our payment method up here and the renter can of course update that if they'd like a different method of payment we've got our receipt down here from that other payment that partial payment we made and recorded as a landlord and I'm going to click enroll in autopay now you'll see here that I'm able to select this charge so this is that monthly recurring charge I'm only able to set up auto pay on monthly recurring charges so if a tenant has let's say utility charge that you go in and you manually input as a one-time charge every month based on usage that will not be rolled into the recurring charges because that's going to fluctuate each month and it's going to be different but for these recurring monthly charges we've got that set up and we'll click save auto pay nice so when will this come out of my bank account Adrian so that will come out of your bank account on the first um pretty much starting when it is actually the first in the time zone of the listing so if you're a landlord and you have a listing on the West Coast or you're in the east coast um it's obvious and it's midnight still going to be 9 p.m uh in California for example uh renter won't get charged until three hours later so we really depend we really base it based on where that renters ultimately located in that listing and it's not going to come out before the due date though no it will not come out come up perfect awesome and then another feature that we have here for tenants if we go back into our dashboard we have the ability to boost credit or build credit with rent payments can you tell me a little bit about how this works Adrian yeah um so essentially if a tenant is making payments and enrolls um into uh rent reporting they can get that payment cycle um reported out to Transunion and actually there's a little surprise teaser we just got approved to report out to Equifax as well so we'll have two out of the three major credit bureaus um being able to report out to and it essentially just creates a revolving account with one of those saying that they've been paying you know their rent um on time in the case of some of them late if it goes past like 30 days and just lets uh lets them essentially just help boost their credit to show that they're continuing to paying something so perfect then if we go back into our Landlord Portal check out our lease and our payments okay we've still got that 500 we've got this set up everything looks good on our tenant side of things if we wanted to take another look at payments or let's say that you manage multiple units or you have multiple renters or multiple leases whatever the case may be we have this payments tab here and this is going to give you an overview of your account so for this month which is may remember my charges are due June 1st so they're not in this month but for this month in May I don't have anything past due unpaid no charges nothing deposited nothing in transit and nothing paid again because my charges start June 1st I can click over to year and it will show me all of the year so previous coming up if we go into our charges this is going to again break down those charges and you can even see that autopay has been scheduled for this tenant so you can take a look and say oh they haven't submitted a payment but I see they have already enrolled in auto pay so you're ready to go there you can also sort all of your charges by a specific property you can look at specific leases or categories statuses and specific times as well as exporting those rent payments and then once those funds have been deposited in your account you'll be able to track the money here we didn't talk about deposits um I don't think what should uh what should landlords know about deposits with turbo tenant yeah um so deposits that tab is just really tracking the other side of that money movement right so if you think about charges as um money coming in or money kind of being requested to come in and then deposits as money actually coming into your bank account we'll show you two different statuses so in transit so that's usually when a payment has been made electronically um and is on the way to your bank account just so you can track that as an estimated deposit date that's assigned with it you know that varies whether or not you're a free member or a paid subscriber um and then once those get deposited it essentially just shows you all that relevant information around when it was paid uh by who it was paid what bank account it's getting deposited into you know if it was successful uh gives you a timeline stuff like that still and then it will even update in the case of for some reason a rent payment getting disputed by your rent or renter or you know if it ends up failing for some reason too um so all that happens dynamically it just keeps you kind of in the know and lets you know especially if you use the overview tab it lets you know kind of what you need to take action on um as everything is moving in and out awesome and speaking of keeping you in the know we've just released a new feature um just I think it was this morning perhaps with our with our notifications so I went to the account settings under the advanced and we have these notification preferences we are very excited about this update if we go into the email summary here if you are one of those landlords that has multiple Properties or multiple tenants um this is going to be life-changing for you I think because you can turn on a daily payment summary and a rent payment deposited summary so that you're not getting an email every single time you're getting a summary of the information for all of your tenants at once which is fantastic and I'm so excited about this feature but that was a lot of information and we went kind of quickly so Krista how are we doing with questions doing pretty well um you covered one of the more recent ones so I'll scroll back we had a question come in about late fees specifically will there be a late fee feature for continual Auto late fees for example mine is first day late cost 25 but then it's worded so that it costs five dollars each day thereafter the 25 auto cents but then I have to manually go in and add each continual day yeah so that's something that's uh been popping up a little bit more recently um we're considering it uh it's kind of an idea on the backlog to tackle that um the reason and I'll explain that a little bit the reason that we didn't come out of the gate with it um is that if you look at the laws um around late fees there's maybe one or two states that allow that um the other states are either ambiguous towards it or very definitive and say you can only charge one-time fees right in a certain amount and you can't go above that so um fortunately we've been having more landlords reach out from those states that allow it so it's something we're looking into and gonna start planning out to uh more than likely tackle perfect I love it all right next question here from David if I have a short-term rental can I charge the rental weekly or only monthly um right now you can only do a monthly recurring basis um I mean what you could do and it's a little bit of a workaround because we we're not really focused on short-term rentals right now and we haven't gotten a lot of feedback asking for that um is you could split up the amount that you're requesting and create several reoccurring charges and they'll all send out appropriately um month over month um and that's kind of the hacky solution to it just takes a little bit more manual work unfortunately yeah so I've seen landlords set that up on like a like a seven day so the first the eighth the 15th 22nd so that it charges every week and then you can of course do automatic late fees on the rent charges so if they do make weekly payments and you still have a late fee uh to assess you can certainly set it up that way beautiful all right if I received an email that my payment has been paid how many days does it take to deposit into my account is there anything else I need to do to get my deposit or will it just be Auto deposited um so good question um so you don't need to do anything it will be Auto deposited unless there's an issue uh with your bank account or anything along those lines um as far as timeline if you're on our if you're a free user um our average is around four days for ACH for cards you know it's probably a lot lower it's probably around two wish days and that stays consistent against whether you're premium or not um premium though you can elect uh to subscribe to that plan and that'll speed up your deposit timeline for ACH payments and that gets them to about two days or so two business days just to clarify that so weekends don't count holidays don't count it's just straight up business days if it's done within business hours so we are at the mercy of banking hours on that um and I'll share a teaser towards the end of it around how you can kind of get around that um and then as Samantha's showing on the screen right now too um there is a risk with expedited payouts um in the sense that uh the ACH network is kind of slow to settle funds um so sometimes and it's a very rare case um I can tell you it's about one percent of the time um we'll have a renter make a payment um and then they'll go out and buy a cup of coffee or something and then they're balanced dips so by the time it actually gets pulled out of their account it's less than what it should be and then it usually ends up failing and what that happens is it kind of just messes up the timeline of when you can get a payment um or if the payment's already been deposited to you because it looked like everything was good um where we have to try to reconcile that and fix it um doesn't happen a lot but just in case you're wary of that risk we do give you the ability to turn that off and on as one of the features of Premium there's a lot more to premium though so don't let this dissuade you from that yeah and to give you just a peek at premium I see there's a couple more questions that came in on this account I do have premium and these are the tools that I've unlocked um so boost marketing or prioritized marketing that means when I'm trying to find a tenant and I've created my listing it is going to be prioritized over the non-premium users in terms of getting that pushed out to third-party sites you're also going to get those enhanced rent payments like we mentioned the faster deposits the unlimited bank accounts the waived achp you have access to income insights which is a perk on our screening reports with TransUnion you've got unlimited customized state-specific lease agreements as well as unlimited electronic signature requests phone support live chat and we are frequently adding more things if you have questions about any of these features or premium itself again we do have that onboarding course where I go through every single one of the features of Turbo tenant and you can ask questions there in that course as well all right let's see I saw somebody asked about rent about the rent reporting yes could you please show again how a tenant can submit rep payments to credit reporting Services perfect so I'm on the tenants dashboard here um I can either go into the settings area or onto the payments tab and well there we go Billy uh and we've got turn on Route reporting right here there is a help center article if you have more questions about how that works um this is also great to send attendance to if they have a question and then you click turn on rent reporting there we go and that will report on time and early payments um to TransUnion fantastic and that works automatically right there's nothing else for the renter to do once they're enrolled they do have to I did go through the process already on this renter account to input my personal information so again verifying that I am who I say I am and that my information is being reported for the correct person um so I had already gone through that flow here and then um it is I believe 4.99 a month for tenants for that rent reporting beautiful thank you very much um Pam asks can I input a far bar realtor blank lease yeah so if you are using if you're referring to a lease agreement you certainly can um the leases here in Turbo tenant somebody saying the screen is blank is it looking okay to you all looks good to me um sorry Tara that might be something on your end if you want to leave and come back that might solve it but it's looking good to me okay um so the lease is here these are going to be our lease profiles so this is not the lease agreement contract or document this is instead like an old school file folder where we put all the information for a specific renter for a specific rental for a specific period of time so you do have to add these details for the lease profile which is done right here fill in the blanks um and then if you have your own lease agreement you can upload a document that has already been signed if you just want to store it or you can upload a document to send it out to be signed and we did do a lease demo in chat last week or the week before where I go through this a little bit more in depth as well as in that onboarding course so we do have resources available for that as well absolutely we do okay um so it looks like we have a question in the chat um about the length of time so a premium member asked uh they said I got my first email yesterday that I received my rent payment so if I heard correctly it could take two business days but sent just to hosts and panelists yes my bad um I didn't even realize that yeah um so yes on average it should take about two to three business days from that time payment uh the factor that obviously affects that the most is just if the renter paid it inside or outside of business hours um but like I said our average is about two and a half days or so business days I gotta make sure I say that yeah and as Adrian said we are beholden to the banks in terms of this timeline because they have to settle the money so we we rely on business hours quite a bit um another question does the system interface with QuickBooks so not directly no um it's rather difficult to partner with QuickBooks um at our level kind of thing um we do have a partnership with an accounting uh software that is pretty much like turbo tenant in the sense that it is professionally it's built for professional uh kind of use around real estate specifically so it's tailor-made to essentially just rental property investment and management so you won't have to deal with pretty much learning QuickBooks and all the functionality that corresponds to a thousand different things um and yeah it's cheaper for QuickBooks as well um I mean if you're beholding to QuickBooks because your CPA that you use on a regular basis um is wanting that to be the case um that is the reason why we allow exportation of the data of your charges or deposits through the payments dashboard beautiful okay looks like just one more question um Adrian what do you think is the best part of our rent payments feature uh everything yeah um I don't know it's hard to say I mean my team especially has done um a lot of work just to make sure that um we can move your money securely and as fast as possible um and we make the experience to you know invoice your tenants um as easy and as intuitive as possible and we're continually trying to just update that so I mean overall it's kind of a cop-out but I should say the the best part of it is just um it's very focused on the experience of the landlord getting everything set up and getting it set out and not having to really worry about doing anything manually and just letting a lot of it be automated so from creating reoccurring charges you know to having reminders sent out um to not having to click a button to you know make the sure that the posit's actually going through um you know I think that's the biggest call out you know against like venmo PayPal et cetera is like you get paid but it sits there until you say you want to to come out to your bank account we just automate everything and kind of let you just go on about your day um and then the same thing with the renters we keep it very focused on the actions they need to take and just make it as easy as possible for them to pay you and not have any issues um so a little cop-out but I think it's just the general user experience at the end of the day for rent payments um that really comes to mind for me absolutely I actually would like to piggyback on that um all of that but also the most I think the coolest thing about it is that we actually do listen to feedback from landlords and renters um so like this thing that I showed you here this invited to portal and this payment method this these are features that have been added in like the last what two weeks maybe a month because landlords are requesting it about a month ago um yeah I mean it was It was kind of one of the common features and it was it was an easy win to put it in there for uh landlords just to make their job a lot easier and not have to reach out to their tenants and be like hey like I don't know if you're gonna pay me uh because it was all a little bit nebulous there um so yeah absolutely and if you do have any questions that come up along the way about rent payments about using turbo tenant if you're logged into your portal there's always this little chat bubble down here you can click on this will help get you in touch with our support team if you are a Premium plan subscriber you already have that live chat access unlocked so you don't need to do anything extra if you are one of our free users you can expect a response in under 24 hours and then we also have this need help tab over here on the left if we click into there you'll see that as a premium member I have the ability to schedule a phone call with customer support I can also visit the help center so these are going to be step-by-step guides and walk through instructions on using turbo tenant you can also send a message and if you're looking for that onboarding course we're going to hop into Academy here and you'll see there I am right here for the free onboarding course so you can walk through using turbotonin did we have any other questions come up Krista got one more screen there we go no it looks like we have answered all of the questions so now it's our turn to ask you just a couple final queries here I'm gonna go ahead and ah just one just fine um really curious how you enjoyed this event uh we are always looking to take your feedback and offer you even better events products Etc so thank you in advance for sharing your perspective yeah and and while you while everyone answers that um I'll give you a little sneak peek on to what's coming out for rent payment soon um so two big features to call out is one called entity management sounds complex but really all it is is um the ability for landlords to go in and just reflect the business structures that they have so in the case that we talked about at the beginning of like I'm managing properties for my brother for example um that doesn't restrict me from also managing properties for myself managing properties for my mom or anything along those lines I can accurately reflect all that have all the information correct um so that you know those payments don't get restricted or nothing goes wrong and all the money flows uh really easily um and so you know if you're a large landlord and you have you know five LLCs six llc's for that what have you uh you'll be able to input all that information all the respective bank accounts and just make sure that your money doesn't ever get interrupted because of a security reason um and then another one so similar to venmo PayPal cash app Etc we are implementing instant payouts so similar to the similar to those applications um whenever your payment gets made whenever a payment gets made um for about two days or so you'll have the option to go in and elect to instantly pay that out so when I was alluding to earlier we have a solution to the holiday problem to the weekend problem uh this is it so you can pay those out on the weekend you can pay them out on a holiday and typically they'll get deposited into your bank account within about an hour there is a fee associated with that good news is it's not going to be more than venmo PayPal or cash up and in some cases it might even be lower so those are the two things that are coming out you know this quarter um so what do I mean by that before the end of June um so yeah awesome and we will have one final survey at the end of this webinar we would love if you could take a moment to answer that survey especially if you have any feedback on how we can improve we do actually read the feedback and we love to hear it and see it and act on it so there is a survey that's going to pop when we end this webinar and I would really just appreciate and love if you could all take a moment to fill out those last final questions but I believe we've done it we've demoed and chatted about the rent payments we have no thank you thank you all for putting this together um and the last haul I'll say for the people that are remaining here um if you want a direct line to me it's really easy my email is Adrian at turbotenna.com feel free to feel free to ask me for help or give me feedback as much as you want beautiful all right well Samantha you have been a treasure as always Adrian thank you for popping in and offering your expertise uh everyone I hope you have a wonderful rest of your day and remember to take that survey at the end thanks