PMS Integration
Two-way integration with property management systems to auto-import charges and reconcile invoices with reservations.
A hospitality-tailored invoice reduces disputes by itemizing lodging, F&B, and event charges, clarifies tax treatment, and simplifies reconciliation across multiple revenue centers.
Responsible for producing guest folios and interim invoices, reviewing charges for accuracy, handling immediate adjustments, and delivering final invoices at checkout while coordinating with F&B and housekeeping for charge verification.
Handles vendor invoices and incoming payments, reconciles guest or group invoices against receipts, processes adjustments and credits, and maintains retention records for tax and audit purposes.
Front-office staff, revenue managers, and accounting teams use standardized invoice formats to ensure consistent guest billing and accurate financial reporting.
A clear invoice format aligns operational teams and reduces disputes while simplifying month-end close and audit trails.
Two-way integration with property management systems to auto-import charges and reconcile invoices with reservations.
Point-of-sale integration maps restaurant and bar charges to folios and invoice line items automatically.
Dedicated event invoicing allows estimates, interim billing, and final consolidation for banquets and conferences.
Integrated eSignature captures client approvals for contracts, deposits, and final invoices securely.
Generate and send multiple invoices at once for group settlements or corporate billing cycles.
Custom reports for aging, revenue by department, and audit-ready invoice histories.
Customizable template fields let hotels capture room rates, tax categories, gratuity, event line items, and deposit tracking to enforce consistent invoicing across front desk and events teams.
Automated line-item mapping rules import charges from POS and PMS directly into the invoice, reducing manual entry and ensuring correct accounting codes for each revenue center.
Group billing features allow splitting or consolidating charges across attendees, applying deposits to final totals, and producing interim statements for client approvals during events.
Email and secure digital delivery options provide guests and corporate clients with immediate access to invoices, improving timeliness of payment and reducing paper handling.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 7 days |
| Auto-archive period | 7 years |
| Signature authentication | Email+OTP |
| Invoice numbering | Sequential |
| Delivery method | Encrypted email |
Ensure devices meet basic browser and app requirements before deploying invoice templates or eSignature workflows across front desk and events teams.
Confirm operating system versions, browser compatibility, and network security (TLS) with your IT and vendor documentation before rolling out templates and digital signature workflows to staff and clients.
A hotel generated a consolidated banquet invoice listing room rental, catering line items, and A/V charges
Resulting in shortened payment cycles and clearer client reconciliation.
A resort issued a group booking invoice that separated room nights, group F&B minimums, taxes, and service fees
Leading to accurate revenue allocation and streamlined month-end close.
| Feature | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| HIPAA-friendly options | |||
| Bulk Send | |||
| Native mobile app | |||
| API integration | REST API | REST API | REST API |
Issue final invoice within 24–72 hours of checkout.
Standard net terms, often 30 days for corporate invoicing.
Send reminders at 7, 14, and 28 days past due.
Maintain invoices for seven years for tax purposes.
Store as encrypted PDF with audit metadata.
| Plan/Provider | signNow (Recommended) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Entry-level monthly cost | Around $8 per user | Around $10 per user | Around $16 per user | Around $15 per user | Around $19 per user |
| Free trial | Yes, limited | Yes, limited | Yes, 7 days | Yes, limited | Yes, limited |
| HIPAA support | Available with BAA | Available with BAA | Available with BAA | Limited | Available with BAA |
| Audit trail and compliance | Comprehensive audit log | Comprehensive audit log | Comprehensive audit log | Audit log present | Comprehensive audit log |
| Offline signing & mobile | Supported on mobile apps | Supported | Supported | Supported | Supported |