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Invoice tokopedia word for Customer Support

[Music] AWS support is essential to news corporation Australia we couldn't operate with that they've been transformative for us in our ability to provide our services to our customers AWS support is a value ad best of brid support channel that help us plan and execute migration of existing application and the launch of new application to WS we were able to launch our programs on time and with the high performance they help us not make critical mistakes they understand our needs they understand our clients's needs and they're working with us on a daily basis we have a technical account manager on site one day a week who really works closely with us to understand our business and provide the resources we need to succeed the support element was key in having a successful migration to the cloud so the support team was able to help alleviate these Road BS AWS support is an extension of our development team and our engineering team I've dealt with many vendors over the years and many great vendors over the years but no vendor has ever been as responsive as AWS has been we are really Poes to take advantage of the next wave of innovation that AWS is building for its services and aqua is leveraging to go build very compelling experiences for our customers it gives us the ability to to concentrate on the things that really matter to our customers which is providing incredible software that works any device anywhere any time AWS support allows us to be Innovative and also allows my team to focus on topics such as scaling our business ensuring that we have the capacity for our business and coming up with innovative solutions to some hard problems our Engineers are able to spend their day developing and delivering the next Revenue generating application instead of worrying about trouble shooting outages we are able to focus more on what is required for our game rather than spend time looking after our infrastructure for us AWS support and the Enterprise support component of it particularly offers us the ability to have access to things that are typically quite hard to get from cloud vendors so this is an extra opportunity for us to engage at a deeper level aw support has enabled us to reduce our risks to reduce our costs to basically make sure that we are efficiently running our operations and we make sure that our down times are reduced to the absolute minimum it support and one word is invaluable if I was to describe AWS it would be awesome having the 24x7 support allowed us to engage the services on demand when required everybody talks about becoming proactive but nobody ever actually achieves it I believe with AWS support that opportunity is actually achievable [Music]