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Invoicing payments for Security

hello guys welcome back to my channel this is Commander Hall hopefully you guys is having a good day thus far uh guys as you can see I look a little different guys I'm dressed down on this particular job site uh it'd be extremely hot I'm sitting here in a guard shack and I'm just simply just waiting on trucks to come in and then I sign them in as you guys can see I have the yellow safety vest on and I have my custom hsps shirt that I showed you guys before in the past um something simple just to be comfortable out here 12 hour shelf guys it's hot so anyways guys in this video I know I made a video about this before but we're going to touch on this again because this is something that is ongoing and I be communicating with other uh security agencies here in Florida and it seem like this problem is going around everywhere I'm sure you guys probably having these problems in your city in your state as well so you don't want to miss this one this video is going to be about invoices guys and the client is paying them late so kick back relax and let's go ahead and get right into it wait a second foreign [Music] guys like I said at the beginning of this video guys this video is going to be about invoices and clients paying the invoices late and what can we do about it well guys um it's safe to say that in this industry not only I and this is my opinion not only I feel like people don't take us serious in this industry sometimes I feel like their clients don't take us serious in this industry as well and the reason why I say that is because you hire us you do your research you go on Google you go on our website so whatever you do your research you select a security company to provide services to you you sign a dotted line on the contract the contracts normally mentions uh late fees it normally mentions your your rate what you're charging them um you mentioned when the late fees kick in you know different things of that nature so that is already in your contract they signed a dotted line and then they start making payments uh late um and that has been ongoing for me since I have owned this agency guys I had a client started off on the wrong foot we signed the contract and I didn't get paid for almost a month now they signed up because what I do guys to make things easier for me um I do weekly invoices so I sent an invoice out on Monday and you have five days uh for me to receive a payment whether it's credit debit uh ACH payments a check coming in you have five days after the fifth day that's when the late fees kick in and then after the 10th day of non-payment that's when the services get suspended until uh the late fees is paid and all past due invoices is caught up that's how I do it guys share down below let me know what you do when you're in now despite that language being in the contract for whatever reason these clients still pay you extremely late guys I noticed uh two weeks late three weeks late a month late at times and it's ongoing it's like the cycle never stops uh you can talk to them on the phone you can send out emails you can do the whole shebang and they may get on the right track for a little while and then they start slipping again and it's just like I don't really understand uh uh the reasoning behind it maybe you guys understand but if you guys know that hey we want the services but we want to do every two week payments that's your opportunity to communicate and we can make that adjustment in the contract but when you sign a dotted line on weekly payments of bi-weekly payments or whatever you guys do uh with your business uh we expect those payments to be made on time because I feel like it's not fair that we send guys to these jobs to work these eight hour 10 hour 12 hour shifts and these guys have to be paid on time my payroll is bi-weekly so these guys have to be paid on time but I'm waiting on three four five checks from different clients um and then on payroll come guess what I have to pay these guys out of pocket because the clients ain't paying on time and you guys know as well as I know a small business like myself sometimes that can be a little uh a little tricky you know it's definitely frustrating but guys let me know if you own a business it don't have to be a security company what are some things you do to assure that the clients pay you on time and if they don't pay you on time what's the necessary steps you take do the clients pay the late fees because I have talked to some people who they send out late fees hoping that that would light a match under the clients to start paying on time because the late fees can be hundreds of dollars by itself but I have had people say they won't even pay the late fees whenever they decide to make the payment they'll call and beg to oh can you just wipe off the delay fees or whatever no you know it's like we I'm sending guys here week after week after week on a 56 hour a week property a hundred and some odd week property and I'm waiting weeks to get paid it's not right and it's not fair and if we don't step up and do what we have to do to protect ourselves as a business they're not going to stop doing that to us you know um I recently really started putting my foot down with these late fees I recently really start letting clients know that the services is going to be suspended and when I say that I mean it because I can't keep sending guys on these job sites working and then I'm not getting paid from the client and I'm covering payroll every two weeks myself and then I'm waiting weeks to get my money back it don't work like that guys if you sign a dotted line on weekly we expect it weekly if we signed a dotted line on bi-weekly we're expecting on bi-weekly um one thing I have done um too to kind of help is I've been reaching out to some of my clients asking if they offer ACH payments which is pretty much direct deposit from their account to your account because you get paid a lot quicker if you do that compared to waiting on checks and the crazy thing about waiting on checks is I'm here in Florida I get checks from 45 minutes to an hour away and you mean to tell me if you get the invoice on Monday you cut the checks on Tuesday Wednesday it takes two weeks for me to get a check from right here 45 to an hour away and it's taking two weeks for me to receive the check there's no way what I believe is happening sometimes I believe that these clients don't take us serious and they don't probably submit our invoices in a timely manner that's all we getting paid late that's the way I feel so anyways guys leave comments down below let me know how do you address this what language do you put in your contracts to assure you get paid on time and if you do and if you don't get paid on time what do you do that's it for this video guys please like share subscribe and I see you guys in the next video okay