Create an Effective Past Due Invoice Letter for Planning

Past due invoice letter for Planning

this video shows you how to view past due invoices and send reminders to your customers as well as how to write off invoices if needed to begin we'll scroll to the bottom of the dashboard and click the past due receivables button invoices on the past due invoices page are separated into four sections for this example we'll look at invoices that are past due more than 90 days by clicking go to invoices here this section shows the amount of the original invoice when it was due as well as the related customer name and whether or not a notification has been sent to them for this example we emailed john a reminder even though john's invoice is more than 90 days past due we haven't sent him a reminder yet so we need to start by clicking here to email him a 30-day notice tom has already been sent this 30-day notice so we'll click here to email him the 60-day notice if tom still hasn't paid this invoice after another 30 days we'll send him a 90-day notice which will be his final reminder for customers who don't have an email address as indicated by the red envelope next to their name you can download print and mail the notice once you're done click the mark notice sent button next to their name if more than 90 days have passed and an invoice still has not been paid you may decide to write it off to do this click the show invoice icon next to the invoice you want to write off and then on the invoice page click write off invoice click ok in the pop-up to continue any invoices that have been written off will still be visible in the written off invoices report or in the resolve section of that customer's page check out our other invoicing videos and more on our youtube channel [Music]