Master the Payment Reminder Mail Format for Support with Ease

Payment reminder mail format for Support

when you have payment reminder set up dubsado will automatically send an email to the client to remind them about an upcoming payment or follow up when a payment is overdue the nice thing about payment reminders is that they will only send if the client has not yet paid the due amount for that date since the payment reminder is an email the first step here is to create canned emails for each type of payment reminder let's set one up under templates canned emails because we know that we're going to attach this canned email inside a payment plan template it's okay to use the dedicated payment plan smart Fields including the due date and the due amount this information will autop populate when the email sends don't forget to add a smart field for the invoice link so that the client will have an easy way to access their invoice and make their payment right from the reminder email save the template now we'll add a reminder on our fixed deposit payment plan template click on the installment where you want to set up a reminder then click add reminder at the bottom in this case we want dub zado to alert the client that this payment is coming up a few days before it's actually due so we'll make the relative send date of the reminder 3 days before the due date once we've selected the date when it's due we can also select the time when the reminder will go out on that date select the appropriate canned email template from the dropdown and click apply if you like you can schedule multiple reminders per installment that means you could also send emails on the do date and after the due date you might even create different payment reminder emails to change up the wording for each scenario remember that once the client has paid no further reminders will send so if the client pays the full amount after our first reminder they will not receive the second or third reminders for this installment