Download Your Pest Control Invoice Template Free for Support

Pest control invoice template free for Support

[Music] my name is Ryan I'm the owner of inks pest control we've been in business since 2011 so when we first started we used a different software and it was it was good but it finally got to the point where we got more accounts and we needed some more help as far as efficiencies and automatic notifications and one of the one of the biggest things I like about Brio stackin that I've loved since we've been using it is that the ability that it has to do tight-knit routes they can see the route they can optimize it they can add notes to it and that has helped us a lot it really saves our technicians a lot of time we can actually get a job or two more done every day per truck that we have out rolling before it we used to call everybody and now we don't have to call anybody Brutus that will do it for us and that will save us a lot of time I feel like a lot of phone calls that the office used to get the customer can just take care of it for example how customers want to receive notifications a phone call text or email they can go on their portal and select that we've even set up automatic notifications that seven days after somebody has a resurface done it'll check back with them to make sure we resolve their problem so from a customer satisfaction standpoint I feel like we've kind of upped our game and we're checking in with our customers one of the things that I also like the publius tag is the automated collection calls that we will do and that will save us a lot of time we've noticed that that's helped a lot with people who have automatic payment information on file maybe it's expired and the technician can actually realize that while they're there and get it updated and that saves our office a lot of time and frustration from having to reach out to those customers I just love that I can do everything through rheospectris scheduling appointments adding new customers I'm looking through notes I just like that it's all just in one system I can find everything in real stack and I don't have to go anywhere else it's a lot more intuitive and I think that comes from them just having a deep understanding of how a pest control business should be and how the industry is [Music] another big difference when we switched over is the customer service when it came time to pull all of our information out of the other software and plug it into Brio stack I felt like they were there every step of the way and they were really supportive and I feel like they have a lot of attention to detail and making sure everything's transferred over it's always been really easy to get a hold of the live person we've been able to automate so many processes that before we're really tedious and I feel like that's really helped us focus on kind of that bottom line and it's also allowed us to have more time and energy to focus on customers needs and serving them better with Ruth back I feel that he has a lot of tools that will help you to be more efficient before I switched over to Brio stack I knew that switching software every year wasn't something that I wanted to do I wanted to find the best company to work with that I could stick with for a long time and I really feel like Brio stack had the most comprehensive offering and they've been really innovative and features that they've added to their service if thinking about switching is something that you're looking at doing or you have any concerns about it just know that Brio stack is going to make sure to take care of you and they've been awesome reowww stack has me that's my job a lot easier easy to train on I would definitely recommend at any other company out there so at the end of the day with all the automation and the power of the software it's really helped me feel more comfortable with taking my business in the direction that I want to take