User management
Granular roles, team templates, and account hierarchy simplify administration across departments and support delegated template and workflow ownership.
A structured proposal ensures procurement, legal, IT, and business teams evaluate features, risks, compliance, and costs consistently so selection and implementation align with enterprise objectives.
Evaluates licensing models, vendor SLAs, and total cost of ownership. Coordinates formal vendor comparisons, negotiates contract terms, and ensures procurement policies are followed across business units before final approval.
Assesses integration needs, SSO and directory support, API capabilities, and on-premises or cloud configuration. Provides technical acceptance criteria and supports rollout planning and system monitoring.
Procurement, IT security, legal, and business stakeholders jointly evaluate enterprise software proposals to verify alignment with policy and objectives.
A balanced review process reduces procurement time and ensures the chosen solution meets operational, security, and compliance requirements.
Granular roles, team templates, and account hierarchy simplify administration across departments and support delegated template and workflow ownership.
Batch dispatch for high-volume signature workflows reduces manual sending and supports parallel execution for transactions like policy acknowledgements.
Comprehensive REST APIs and SDKs enable embedded signing, automated document generation, and programmatic lifecycle management for custom systems.
Immutable logs that record signer actions, timestamps, and IP addresses to support legal admissibility and internal investigations.
Operational dashboards and exportable reports for usage, completion times, and bottleneck analysis to inform process improvements.
Controlled template updates with audit history to prevent unauthorized changes and ensure consistent document outputs across teams.
Support for SSO, MFA, and identity verification services. The proposal should specify acceptable authentication flows, how identity evidence is captured, and how authentication events are logged for audit purposes.
Template libraries, merge fields, and conditional logic reduce manual assembly. Include expected template volumes, variable fields, and rules for generating documents to estimate configuration effort.
APIs and native connectors to CRM, HRIS, and document storage systems. Detail required integrations, data mapping expectations, and frequency of data exchange.
Encryption, retention settings, and legal admissibility features. Specify applicable regulations like ESIGN, UETA, HIPAA, or FERPA and required logging and export capabilities.
| Setting Name | Configuration |
|---|---|
| Approval Routing Model | Sequential or parallel |
| Reminder Frequency | 48 hours |
| Signature Authentication | SSO with MFA |
| Document Retention | 7 years |
| Audit Log Retention | 10 years |
Confirm supported operating systems, browser versions, and mobile platforms so users across locations can access signing and workflow features reliably.
Include minimum version requirements, known limitations (for example, certain advanced features may require modern browsers), and any recommended client software to ensure consistent user experience and reduce support incidents.
A hospital system needs secure patient-consent signatures for intake and treatment forms that comply with HIPAA and institutional policies.
Resulting in reduced form turnaround times and measurable reductions in manual handling and storage costs.
A university modernizes enrollment and financial aid documents to remove paper and speed approvals while meeting FERPA requirements.
Leading to improved enrollment conversion, reduced printing expenses, and clearer auditability for records management.
| Criteria and Vendors | signNow (Recommended) | DocuSign |
|---|---|---|
| SSO support | ||
| HIPAA compliance | ||
| Bulk Send capability | ||
| API rate limits | High | High |
| Plan Comparison by Vendor | signNow (Recommended) | DocuSign | Adobe Sign | PandaDoc | Dropbox Sign |
|---|---|---|---|---|---|
| Free tier | Free trial available | Free trial only | Free trial only | Limited free plan | Free tier with limits |
| Entry-level plan | Per-user monthly plans available | Per-user monthly plans | Per-user monthly plans | Per-user monthly plans | Per-user monthly plans |
| Enterprise pricing | Custom enterprise contracts | Custom enterprise contracts | Custom enterprise contracts | Custom enterprise contracts | Custom enterprise contracts |
| SSO included | Available on business/enterprise | Enterprise only | Enterprise only | Business tiers | Enterprise tiers |
| API access | Available across plans with limits | Available with add-ons | Available enterprise APIs | Available enterprise APIs | Developer APIs available |