Authentication
Support for SAML SSO and MFA, enabling institutional identity providers to manage user access without separate credentials and reducing account administration overhead for IT teams.
A structured proposal clarifies scope, reduces ambiguity, and helps institutions compare options objectively while documenting compliance, timelines, and costs for procurement and approvals.
Provides technical oversight for enterprise integrations, sets standards for authentication, SSO, and data retention, and assesses vendor compliance with state and federal privacy requirements such as FERPA and HIPAA where applicable.
Coordinates milestones, stakeholder reviews, pilot deployments, and acceptance criteria; manages vendor contracts, procurement timelines, and communication between product, IT, and academic staff throughout the implementation lifecycle.
Multiple campus and district roles review proposals to ensure technical fit, pedagogical value, and budget alignment.
Final approval workflows vary by institution but commonly include procurement, IT security, and academic leadership sign-off.
Support for SAML SSO and MFA, enabling institutional identity providers to manage user access without separate credentials and reducing account administration overhead for IT teams.
Robust REST API with clear documentation to allow integration with LMS, SIS, reporting tools, and single-sign-on systems for automated data exchange and synchronization.
Granular data access and field-level protections to enforce FERPA and HIPAA policies while enabling authorized academic and administrative reporting within defined retention windows.
Architecture and performance SLAs that support district or campus peak loads, concurrency expectations during enrollment and assessment periods, and cloud autoscaling.
Conformance to WCAG 2.1 AA standards, keyboard navigation, and screen reader compatibility to ensure equitable access for all students and staff.
Defined support tiers, escalation workflows, and knowledge base resources that match institutional hours, onboarding needs, and maintenance windows.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Approval Routing | Sequential routing |
| Document Retention | 7 years |
| Signature Authentication | SSO or email OTP |
| Notification Channels | Email and SMS |
State minimum supported platforms, browsers, and device classes to ensure consistent user experience across campus and personal devices.
Include responsive design requirements, recommended screen resolutions, and any native app expectations so vendors validate compatibility during development and testing phases.
A district requested a custom module to integrate classroom analytics into its LMS for teacher dashboards
Resulting in improved intervention timeliness and more data-driven instructional adjustments across pilot schools.
A university sought a secure student accommodations request workflow to replace paper forms
Leading to faster processing times, auditable approvals, and reduced administrative overhead for disability services teams.
| Feature | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| Legal eSignature validity | |||
| Bulk Send | |||
| REST API | |||
| BAA for HIPAA |
30 days from RFP issuance
60 days after submissions
Within two weeks of contract
90 days post-kickoff
120 days post-approval