Quoting and Invoicing Software for Sales

quoting and invoicing software for Sales

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What quoting and invoicing software for sales does and why it matters

Quoting and invoicing software for sales streamlines creation, delivery, and tracking of quotes, proposals, and invoices within a single digital workflow. It centralizes product and pricing catalogs, applies discounts and taxes, and generates consistent documents that can be sent for signature and payment. For sales teams, the software reduces manual data entry, shortens sales cycles, and improves forecasting accuracy by keeping quote-to-cash records auditable. When integrated with CRMs and payment gateways, it supports automated reminders, status tracking, and reporting that help maintain cash flow and improve customer experience.

Why sales teams adopt quoting and invoicing software

Quoting and invoicing software reduces manual errors, compresses approval cycles, and provides a traceable record from proposal to payment, improving predictability and operational efficiency.

Why sales teams adopt quoting and invoicing software

Common operational challenges addressed by quoting and invoicing software

  • Inconsistent pricing and manual calculations cause delays and reduce margin visibility, increasing negotiation time and post-sale adjustments.
  • Scattered approvals and versioning issues make it hard to track the latest quote, leading to disputes and lost revenue.
  • Lack of integrations with CRM or inventory systems forces duplicate data entry and creates reconciliation work for finance teams.
  • Paper-based signatures and email PDFs slow the process and make auditability and retention harder to manage.

Representative user roles

Sales Representative

A salesperson uses the system to assemble product line items, apply discounts, and send a legally valid quote or invoice to a customer. They rely on templates and integrations with CRM records to reduce errors and close deals faster.

Billing Manager

A billing manager configures tax rules, approval workflows, and retention schedules. They use reporting and audit logs to reconcile payments, manage disputes, and ensure compliance with internal policies and external regulations.

Typical users and teams that benefit from this software

Sales reps, account managers, and finance administrators rely on quoting and invoicing tools to generate accurate commercial documents and accelerate deal closure.

  • Field sales and account teams needing mobile access and consistent, approvable quotes.
  • Finance and billing teams focused on accurate invoicing and streamlined reconciliation.
  • Operations and legal teams that require auditable approval trails and standardized contract terms.

Cross-functional teams including legal, procurement, and customer success use the same platform to validate terms, record approvals, and ensure invoices align with contracted conditions.

Advanced capabilities that improve speed and accuracy

Advanced features help scale quoting and invoicing across teams and complex product configurations while maintaining compliance and reporting.

CPQ rules

Configurable price and configuration rules prevent incompatible selections, automate discounts, and enforce margin constraints, reducing manual approvals and pricing errors during quote assembly.

Document templates

Dynamic templates populate customer and product data into proposals and invoices, supporting conditional clauses and localized tax formatting to speed delivery.

Bulk Send

Mass distribution capabilities enable sending identical quotes or invoices to many recipients simultaneously with individualized placeholders and tracking.

Audit trail

Comprehensive transaction logs capture document events, signer identity, timestamps, and IP addresses for dispute resolution and compliance evidence.

CRM integration

Two-way syncing with CRM systems keeps opportunity stages, line items, and customer records aligned, avoiding duplicate data entry.

Reporting and analytics

Custom reports and dashboards surface win rates, time-to-sign metrics, outstanding invoices, and revenue forecasts for operational decisions.

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Core features to look for in quoting and invoicing software

Select software that combines quote templating, approvals, eSignatures, and payment handling to cover the full quote-to-cash lifecycle for sales teams.

Quote templating

Predefined templates and reusable line items let sales teams generate consistent, brand-compliant quotes quickly while reducing manual formatting and transcription errors.

Approval workflows

Configurable approval chains enforce discount and contract thresholds so finance and legal review high-risk deals before they are sent to customers.

Integrated eSignature

Built-in eSignature support enables legally valid signing and ties executed agreements to invoices for a continuous audit trail and simplified fulfillment.

Payments and billing

Embedded payment links, recurring billing, and gateways reduce time to payment and connect signed documents to the accounts receivable process.

How the online quoting and invoicing flow works

The online workflow moves data from product catalog to quote, then to signed agreement and invoice, using automation to minimize manual handoffs.

  • Catalog synchronization: Products and prices sync from a master list.
  • Quote generation: Templates produce standardized proposals.
  • Signature collection: Recipients sign via web or mobile.
  • Invoice issuance: Signed quotes convert into invoices for payment.
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Quick setup: create your first quote and invoice

Follow a short sequence to configure catalog items, create a quote, get approval, and send an invoice using integrated signature and payment options.

  • 01
    Add catalog items: Import products, prices, and tax rules.
  • 02
    Build a quote: Select items, apply discounts, and set terms.
  • 03
    Obtain approval: Route for internal sign-off and version control.
  • 04
    Send and invoice: Deliver for eSignature and attach payment link.
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  • Enterprise-grade security. airSlate SignNow helps you comply with global security standards.
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Recommended workflow configuration for quote-to-cash

A consistent workflow ensures each quote follows the same validation, approval, and signature steps before becoming an invoice and triggering payment collection.

Setting Name Configuration
Price approval threshold Manager review
Reminder Frequency 48 hours
Signature requirement Customer signature required
Invoice generation trigger Signed quote
Retention period 7 years

Device and platform support

Modern quoting and invoicing tools run across web browsers and native mobile apps to support remote sales activity and office workflows.

  • Web: Chrome, Edge, Safari
  • Mobile: iOS and Android apps
  • Desktop: Windows and macOS compatible

Ensure the chosen vendor supports current browser versions and offers mobile apps for iOS and Android with offline form filling, secure authentication, and responsive rendering for complex templates and signatures.

Security controls and protections for documents and data

Data encryption: AES-256 at rest
Transport security: TLS 1.2+ in transit
Access controls: Role-based permissions
Authentication: Multi-factor options
Audit logging: Immutable event trail
Data residency: Configurable storage regions

Industry use cases for quoting and invoicing software

Different industries use quoting and invoicing tools to solve specific sales and compliance challenges, from recurring billing to regulated documentation.

SaaS subscription sales

A mid-market SaaS provider centralizes plans and discounts to create consistent quotes quickly

  • Automatic proration and recurring invoice support
  • Integrated payment collection reduces dunning

Leading to faster onboarding and improved monthly recurring revenue recognition.

Manufacturing and distribution

A distributor uses catalog-driven quotes to ensure correct part numbers and lead times

  • Multi-line item discounts and shipping calculations
  • ERP integration for inventory and fulfillment

Ensures accurate invoices and fewer fulfillment exceptions, reducing order-to-cash delays.

Operational best practices for reliability and compliance

Implement standards and policies that maintain accuracy, security, and legal validity across quoting and invoicing processes.

Standardize product and pricing catalogs
Maintain a single master catalog with version control, clear effective dates, and approval gates for price changes to reduce quoting errors and mispriced invoices.
Enforce approvals and discount controls
Configure automated approval workflows for pricing exceptions and discounts, with escalation paths and audit logs to prevent unapproved revenue leakage.
Use validated signature methods
Select eSignature options that meet legal requirements under ESIGN and UETA, and document signer authentication steps to support enforceability and dispute resolution.
Retain auditable records
Archive executed quotes, invoices, and event logs according to retention policy and legal obligations, ensuring easy retrieval for audits and customer inquiries.

Common issues and troubleshooting tips

This section addresses frequent problems encountered when creating, sending, or signing quotes and invoices, with practical steps to resolve them.

Feature comparison: signNow and other eSignature providers

Compare core technical capabilities and availability across popular eSignature platforms to determine suitability for quoting and invoicing workflows.

Criteria signNow (Recommended) DocuSign Adobe Acrobat Sign
ESIGN/UETA compliance
API availability REST API with SDKs REST API with SDKs REST API available
Bulk Send functionality Bulk Send Bulk Send Bulk Send
HIPAA support options HIPAA-ready configurations BAA available BAA available
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Retention and key compliance deadlines

Track retention and audit deadlines to meet regulatory and internal recordkeeping obligations for sales and billing documents.

Invoice retention period:

7 years for tax and audit

Signed agreement retention:

Minimum 7 years recommended

Access log retention:

2 years for operational review

Backup frequency:

Daily backups

Data purge schedule:

Periodic review before deletion

Compliance and legal risks to monitor

Regulatory fines: Penalties for noncompliance
Contract disputes: Ambiguous or unsigned terms
Data breaches: Customer data exposure
Retention failures: Missing records for audits
Unsupported signatures: Invalid eSignature methods
Access misuse: Unauthorized account activity

Capability overview across providers for sales workflows

This table summarizes practical capabilities relevant to quoting and invoicing across signNow and competing platforms to aid technical and procurement reviews.

Capability signNow (Featured) DocuSign Adobe Acrobat Sign PandaDoc HelloSign
API and developer tools Comprehensive REST API with SDKs and developer docs Full-featured REST API with SDKs and extensive marketplace REST API integrated with Adobe ecosystem REST API with developer portal and webhooks API with SDKs and webhook support
Bulk sending and templating Bulk Send for mass invites plus reusable templates Bulk Send available with template library Template and bulk capabilities via Adobe Sign Bulk send and template tools focused on proposals Template-driven bulk send for frequent docs
CRM integrations Native integrations with Salesforce and HubSpot Deep Salesforce and Microsoft integrations Native Adobe integrations with Microsoft and Salesforce Native integrations with CRMs including Salesforce Native connectors for Salesforce and HubSpot
Compliance & enterprise features SAML SSO, SOC 2, HIPAA-ready options Enterprise SSO, SOC 2, advanced admin controls Enterprise SSO and Adobe security certifications SSO and enterprise admin tools SSO, SOC 2, and enterprise controls
Payment and billing support Embedded payment links and gateway connectors Payment add-ons via integrations Payment capture via Adobe integrations Native payments available in higher tiers Payment integrations through partners
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